AAA membership gives you roadside information, discounts on travel and insurance, and access to trip planning services
AAA (American Automobile Association) is a membership organization that primarily offers roadside information — towing, lockout service, fuel delivery, and jump starts — but also bundles in discounts at hotels, rental car companies, and retail stores. The roadside information part is what most people join for: if your car breaks down or you get stranded, you call AAA and they send help to your location. The discounts and other services come along as part of the membership.
AAA operates through regional clubs in different states, so what you get and what it costs varies by where you live. The basic membership tier typically covers towing up to a certain distance (often 7 miles, sometimes more), lockouts, fuel delivery, and jump starts. Higher tiers extend the towing distance and add perks like hotel discounts or travel insurance. You pay an annual or monthly fee, and when you need roadside help, you call their dispatch line or use their mobile app.
Key Takeaways
- AAA membership includes roadside information for towing, lockouts, fuel delivery, and jump starts, with coverage limits that depend on your membership tier and region.
- You can call AAA's dispatch line or use their mobile app to request help, and they send a service provider to your location.
- AAA offers discounts at hotels, car rental companies, restaurants, and retail stores, though the discount amount varies by merchant and location.
- Membership cost and coverage details differ by state because AAA is organized into regional clubs; you need to check your specific club's offerings.
- AAA membership does not cover mechanical repairs themselves, only the cost of getting your car towed to a repair shop.
How roadside information works when you need it
When your car breaks down or you get locked out, you contact AAA through their phone number (printed on your membership card) or through their mobile app. You tell them your location, what happened, and what kind of vehicle you drive. AAA's dispatch center then sends a service provider — usually a local towing company or roadside service contractor — to meet you.
The service provider arrives with the tools to handle lockouts, jump-start your battery, deliver fuel, or tow your vehicle. If your car needs to be towed, the driver takes it to a repair shop of your choice, or to the nearest shop if you don't have a preference. You don't pay the service provider directly; AAA covers the cost up to your membership's limit. If the tow distance exceeds your coverage (for example, if you need a 50-mile tow but your membership covers only 7 miles), you pay the difference.
Response time varies by location and demand. In urban areas, help often arrives within 30 to 60 minutes. In rural areas, it may take longer. AAA's app lets you track the service provider's location in real time on many calls.
Membership tiers and what each covers
AAA typically offers three membership levels, though the exact names and coverage vary by region. A basic tier (often called "Classic" or "Plus") usually covers towing up to 7 miles, lockouts, jump starts, and fuel delivery. A mid-tier membership (often "Plus" or "Premier") extends towing to 100 miles and may add hotel discounts or travel insurance. A top tier (often "Premier Plus") covers towing up to 200 miles and includes additional perks.
The cost difference between tiers is usually $20 to $40 per year. Before you join, check your regional AAA club's website to see the exact tiers, coverage limits, and price for your state. Some clubs offer monthly payment options instead of annual membership, which costs more per month but lets you cancel without a long commitment.
Your membership covers any vehicle you're driving, not just one car. If you're in a rental car or borrowed vehicle and need roadside help, AAA covers it the same way.
Discounts on hotels, car rentals, and shopping
AAA negotiates discounts with major hotel chains, car rental companies, and retail merchants. When you book a hotel, you enter your AAA membership number at checkout and receive a discount — typically 5 to 10 percent off the room rate, though it varies by hotel and location. The same applies to car rentals: Hertz, Avis, Budget, and other major companies offer AAA member rates that are usually lower than the standard rate.
Retail discounts are available at stores like Best Buy, Home Depot, and many regional chains. You show your AAA card at the register or enter your membership number online. The discount amount varies widely — sometimes 5 percent, sometimes a flat dollar amount on a specific product category. Not every location of a chain participates, so it's worth asking before you assume the discount applies.
AAA publishes a searchable directory of participating merchants on their website and in their mobile app. You can look up what discounts are available near you before you travel or shop.
Travel planning and trip services
AAA offers trip planning services, including free TripTik Travel Planner (a digital tool for mapping routes and finding AAA-approved hotels and restaurants), access to travel guides, and discounts on travel insurance. If you're planning a road trip, you can use TripTik to map your route, mark rest stops, and see which hotels and restaurants along the way offer AAA discounts.
Some AAA clubs also offer travel agency services where you can book flights, hotels, and cruises through an AAA agent. This is not a discount service — you pay the same rate you would elsewhere — but it provides a single point of contact for planning a multi-part trip.
AAA also sells travel insurance products, including trip cancellation insurance and travel medical insurance. These are optional add-ons you purchase separately from your membership.
What AAA membership does not cover
AAA membership covers the cost of getting your car to a repair shop, but not the repairs themselves. If your engine fails and you need a $3,000 repair, AAA pays for the tow; you pay the repair bill. AAA also does not cover mechanical repairs performed roadside — for example, if a technician replaces your alternator on the spot, that labor and parts cost is yours.
Roadside information does not cover accidents or damage from collisions. If you're in a crash, you file a claim with your auto insurance company, not AAA. AAA membership also does not cover towing for vehicles that are impounded by law enforcement or repossessed.
Discounts are not automatic — you have to provide your membership number or card at the time of purchase. If you forget to mention your AAA membership when you book a hotel, you typically cannot explore the discount retroactively.
How to join and what it costs
You join AAA through your regional club's website or by visiting a local AAA office. You provide your name, address, phone number, and vehicle information. Membership is typically activated when ready, and you receive a physical membership card in the mail within one to two weeks. You can use your membership number (provided at signup) right away, even before the card arrives.
Annual membership cost ranges from roughly $50 to $150 per year depending on your region and tier. Some clubs offer discounts if you pay for multiple years upfront or if you're a member of certain organizations (like AARP). Monthly payment options are available but cost more per month.
If you're not satisfied with your membership, most AAA clubs offer a money-back may provide within a certain period (often 30 days). Check your club's cancellation policy before you join.
Frequently Asked Questions
Does AAA membership cover my family members or just me?
Your membership covers you and anyone in your household who drives your vehicle. If a family member is driving your car and needs roadside information, they can call AAA with your membership number. Some regional clubs offer household memberships that cover multiple drivers at different addresses for an additional fee.
What happens if I need a tow longer than my membership covers?
AAA covers the distance included in your tier, and you pay the service provider directly for any distance beyond that. For example, if your membership covers 7 miles and you need a 50-mile tow, AAA pays for the first 7 miles and you pay for the remaining 43 miles. Upgrading to a higher tier before a long trip can save you money if you know you'll need extended towing.
Can I use AAA if I'm driving someone else's car?
Yes. AAA membership covers roadside information for any vehicle you're driving, whether it's yours, a rental, or borrowed from a friend. The service provider will ask for your membership number and your location, not the vehicle's registration.
Do I have to use AAA's recommended repair shop?
No. When you call for a tow, you can tell the dispatcher which repair shop you want to use, and AAA will tow your car there. If you don't have a preference, the dispatcher will direct the tow truck to the nearest available shop.
How do I find out what discounts are available in my area?
Log into your AAA account on their website or mobile app and search the merchant directory by location and category. You can also call your regional AAA club directly, and they can tell you which hotels, restaurants, and retailers near you offer AAA discounts.