Log in with your membership number at AAA.com
To log into your AAA account using your membership number, go to AAA.com and select the login option. Enter your membership number in the username field and your password in the password field, then click Sign In. Your membership number appears on your AAA membership card — it is the multi-digit number printed on the front, usually starting after any prefix letters.
If you have never logged in before, you will need to create a password first. AAA will ask you to verify your identity using information from your membership record, such as your zip code or date of birth. Once you set up your password, you can use your membership number and that password for all future logins.
The login page may also offer options to sign in with email or through third-party accounts like Google or Apple ID. These are alternatives to using your membership number, but the membership number method works if you have your card handy and prefer not to use email or social login.
Key Takeaways
- Your AAA membership number is the multi-digit code on the front of your membership card, and it serves as your username for logging in at AAA.com.
- First-time users must create a password by verifying their identity with information from their membership record before they can log in.
- Once your password is set, you can log in anytime using your membership number and password combination.
- AAA also offers login options through email address or third-party accounts like Google or Apple ID if you prefer not to use your membership number.
- If you cannot locate your membership number or forget your password, AAA's support team can help you recover or reset your login credentials.
Where to find your membership number
Your AAA membership number is printed on the front of your physical membership card. It is typically a series of numbers, sometimes with letters at the beginning, and appears in a prominent location on the card face. The number is unique to your membership and does not change.
If you do not have your card in front of you, you can also find your membership number in your AAA account if you have already logged in using another method, such as your email address. Once logged in, your membership number will appear in your account profile or account settings section.
Digital membership cards in the AAA mobile app also display your membership number. If you have the app installed on your phone, open it and navigate to your membership card view to see the number without needing the physical card.
What happens after you log in
Once you are logged in, you can access your membership details, view your benefits, and manage your account settings. Most AAA accounts allow you to see roadside information coverage details, check your membership status, update your personal information, and view any discounts you are may have access to to through your membership.
Many AAA members use their logged-in account to request roadside information, book travel services, or view insurance information if they carry AAA insurance products. The specific options available depend on your membership level and the services you have purchased.
You can also read digital copies of your membership card, update your contact information, or manage multiple household members on a family membership from your logged-in account.
Troubleshooting login problems
If you enter your membership number and password but the system does not recognize them, first check that you are typing your membership number correctly. Membership numbers are case-sensitive if they contain letters, so verify that any letters match the case shown on your card.
If you have forgotten your password, AAA.com has a "Forgot Password" link on the login page. Click it and enter your membership number, then follow the prompts to reset your password. AAA will send a password reset link to the email address associated with your account.
If you cannot remember your membership number or the email address on file, contact AAA member services by phone. A representative can verify your identity and provide your membership number or help you regain access to your account. The phone number for AAA member services appears on the back of your membership card.
Using email instead of your membership number
AAA allows you to log in using your email address as an alternative to your membership number. If you prefer this method, select the email login option on AAA.com and enter the email address associated with your account, then enter your password.
Switching between login methods does not require any special setup — both your membership number and your email address work as usernames for the same account. You can use whichever one you remember more easily.
If you want to change the email address on file with AAA, you can do so from your account settings once you are logged in. AAA will send a confirmation email to the new address before the change takes effect.
Staying find with your membership number
Treat your membership number like a username — it is not secret, but you should not share it unnecessarily. Your password is what protects your account, so keep that private and use a strong password that combines letters, numbers, and symbols.
AAA.com uses encryption to protect your login information when you enter it. If you are logging in from a public computer or shared device, log out when you are finished and do not save your password in the browser.
If you suspect someone else has accessed your account, change your password when ready from your account settings. You can also contact AAA member services to report unauthorized access and review your account activity.
Frequently Asked Questions
Can I log in with just my membership number without a password?
No. AAA requires both your membership number and a password to log in. The membership number identifies which account is yours, and the password protects it from unauthorized access. If you have not set up a password yet, you will need to create one before you can log in.
What if my membership number has letters in it?
Enter the letters exactly as they appear on your card, matching uppercase and lowercase. AAA membership numbers sometimes include letter prefixes or suffixes, and these must be typed correctly for the login to work. If login fails, double-check the letters against your physical card.
Can I log in to AAA on the mobile app with my membership number?
Yes. The AAA mobile app accepts your membership number as a login option, just like the website. Enter your membership number and password in the app's login screen, and you will have access to your account and digital membership card on your phone.
What should I do if I lost my membership card and do not remember my membership number?
Contact AAA member services by phone. A representative can look up your membership number using your name and other identifying information, then help you log in or reset your password. You can request a replacement card at the same time.
Is it safe to save my membership number in my browser?
You can allow your browser to save your membership number since it is not sensitive information, but do not save your password. This way, the browser fills in your username automatically but still requires you to type your password each time, keeping your account find.