What a DPS driving record shows and how to request it
Your Department of Public Safety (DPS) driving record is an official document that lists your traffic violations, accidents, license suspensions, and other incidents the state has recorded about your driving. It is not the same as your credit report or insurance history — it is the state's own file on you as a driver. You can request this record yourself, and you will need it for certain situations: hiring a commercial driver, renting a car, proving your clean record to an insurance company, or responding to a court case.
The process and cost vary by state, because each state's DPS operates independently. Some states let you order online in minutes for a small fee; others require you to visit an office in person or mail in a form. The record you receive is called an abstract, driving history, or motor vehicle record (MVR), depending on your state's terminology.
Key Takeaways
- Your DPS driving record lists violations, accidents, and license actions the state has recorded, and you can request it directly from your state's DPS office.
- Most states offer online ordering, but some require a form by mail or an in-person visit; check your state DPS website to find the method available to you.
- The cost is typically between $5 and $20, and processing takes anywhere from same-day (online) to two weeks (by mail).
- You will need to provide your driver's license number, full name, and date of birth, and some states require you to prove your identity before releasing the record.
- Your record may show violations you do not remember or that you thought were dismissed; you have the right to dispute inaccurate information with your state DPS.
How to find your state's DPS office and ordering method
Start by going to your state's official DPS or motor vehicle department website. The URL is usually dps.[state].gov or dmv.[state].gov, though some states use different naming. Search the site for "driving record," "motor vehicle record," or "abstract." You will find a page that explains what records are available and how to order.
Most states now offer three ordering methods: online (fastest, often same-day), by mail (slowest, two to three weeks), or in person at a DPS office. Some states charge less for in-person orders. A few states still require you to use a third-party vendor, which adds a markup to the state's base fee. Check whether your state allows direct ordering or requires you to go through a vendor.
If you cannot find the page, call your state's DPS customer service line — the number is on the website. Have your driver's license number ready. Staff can tell you the exact steps for your state and whether you need anything beyond your name and license number.
What information you need to provide
At minimum, you will need your driver's license number, full legal name, and date of birth. Some states also ask for your address or the last four digits of your Social Security number to verify your identity. A few states require you to sign the request form or provide a notarized signature if you are ordering by mail.
If you are ordering a record for someone else (such as a family member or employee), you will usually need that person's written consent. Some states have a separate form for third-party requests. Check your state's rules before you order, because submitting a request without proper consent can be denied or flagged.
Understanding what appears on your record
Your DPS record will show traffic violations you received (speeding, running a red light, reckless driving, and so on), the date of each violation, and whether you paid the fine or contested it in court. It will also list any accidents you were involved in, whether you were at fault, and the date. License suspensions, revocations, or restrictions will appear with the reason and the dates they were in effect.
The record does not include parking tickets in most states, because those are handled by local authorities, not the state DPS. It also does not show arrests or criminal charges unless they resulted in a license action. Insurance claims and rates are not on your DPS record — your insurance company maintains its own separate history.
How long violations stay on your record varies by state and by type of violation. Minor violations may drop off after three to five years; serious violations like DUI can remain for seven to ten years or longer. Your state DPS website should specify the retention period for each violation type.
Disputing errors on your driving record
If your record contains a violation you do not recognize, a wrong date, or an accident you were not involved in, you have the right to dispute it. Contact your state DPS and ask for the process to challenge the record. You will usually need to provide documentation: a copy of the court dismissal if the ticket was thrown out, a police report if the accident record is wrong, or a letter from the other driver if you were incorrectly listed as at fault.
The DPS will investigate your dispute, which can take several weeks. If they find the information is incorrect, they will issue a corrected record. Keep copies of everything you submit, and follow up in writing so you have a record of your request. If the DPS denies your dispute, you may have the right to request a hearing or file an appeal, depending on your state's rules.
Cost and processing time by ordering method
The cost and speed of getting your record depend on how you order. Online ordering is usually the fastest and cheapest option, with same-day delivery or email within one business day. In-person visits at a DPS office are also quick — often within an hour — and sometimes cost slightly less. Ordering by mail takes two to three weeks but may be your only option if you cannot go online or visit an office. Some states require you to use a third-party vendor, which adds extra cost and time.
| Ordering Method | Typical Cost | Processing Time | Best For |
|---|---|---|---|
| Online | $5–$15 | Same day to 1 business day | Quick need; when ready read or email delivery |
| In person at DPS office | $5–$12 | Same day (often within an hour) | when ready need; can verify identity on the spot |
| By mail | $7–$20 | 2–3 weeks | No rush; prefer paper copy in hand |
| Third-party vendor | $15–$30 | 1–5 business days | State requires it; employer or legal requirement |
Costs and timelines vary significantly by state. Some states offer a record once per year at no charge; others charge every time. If you need the record urgently, online ordering or an in-person visit is almost always faster than mail. If you are ordering for a job or legal matter, ask the employer or attorney whether they have a preferred vendor or method — some require certified records, which cost more and take longer.
When you might need your DPS driving record
Employers who hire commercial drivers or drivers for company vehicles often request a DPS record as part of the background check. Insurance companies may ask for it if you are switching providers or after an accident. Courts may require it in traffic cases or civil disputes involving a vehicle. Rental car companies sometimes check it before handing over keys, especially for drivers under 25.
You may also want to order your own record periodically to make sure it is accurate and to see what information is being reported about you. If you are concerned about a violation or suspension, getting a copy gives you proof of what the state has on file, which you can use to correct errors or dispute inaccurate information.
Frequently Asked Questions
How long does a violation stay on my DPS record?
It depends on the violation type and your state. Minor violations like speeding typically stay for three to five years. More serious violations like DUI, reckless driving, or at-fault accidents can remain for seven to ten years or longer. Check your state DPS website for the specific retention period for each violation type.
Can I order someone else's driving record?
Usually only with that person's written consent. Some states allow employers or insurers to order records with consent; others restrict it to the driver or their attorney. Your state DPS website will explain who can order and what documentation is required.
What if my record shows an accident I was not in?
Contact your state DPS and file a dispute. Provide any documentation you have — police reports, insurance records, or correspondence showing you were not involved. The DPS will investigate and issue a corrected record if they find the information is wrong. The process usually takes several weeks.
Is my DPS record the same as my insurance record?
No. Your DPS record is what the state has on file about your driving. Your insurance company keeps its own separate record of claims, accidents, and violations they know about. Insurance records can include incidents the state does not track, and vice versa.
Can I get my record online the same day?
Many states offer same-day online ordering with when ready read or email delivery. Some deliver within one business day. Check your state DPS website to see if online ordering is available and whether you can read the record when ready or if it will be emailed to you.