Update your driver's license on DoorDash through the app or website

DoorDash needs a current driver's license on file to verify you are who you say you are and to meet delivery insurance requirements. You can update your license information in two places: the DoorDash Dasher app (if you deliver for them) or your DoorDash customer account (if you order food). The process takes about five minutes and requires your new license number, expiration date, and state of issue.

Your license information stays private and is used only for account verification and background checks. DoorDash does not share it with restaurants or other customers. If your license expired, was lost, or you moved to a new state, updating it prevents your account from being suspended during a delivery or order.

Key Takeaways

  • Dasher drivers update their license through the app under Account Settings, then ID Verification, then choose "Update License".
  • Customer account holders update their license under Account Settings, then Payment Methods, then ID Verification.
  • You will need your new license number, expiration date, and state of issue — the update takes about five minutes.
  • DoorDash may ask you to upload a photo of your license; use good lighting and make sure all text is readable.
  • If your update is rejected, DoorDash will tell you why and let you resubmit within a few days.

Update your license as a DoorDash Dasher driver

Open the DoorDash Dasher app and tap the account icon in the bottom right corner. Scroll down and tap Account Settings. Look for the section labeled ID Verification or Documents — the exact name varies by app version.

Tap Update License or Edit License Information. Enter your new license number exactly as it appears on the card, including any letters or hyphens. Select your state from the dropdown menu, then enter the expiration date. Some versions of the app will ask you to photograph both sides of your license; if so, use natural light and position the card so all text is sharp and readable.

Tap Submit or Confirm. DoorDash will process the update within one to three business days. You will receive an email confirming whether the update was accepted. If it was rejected, the email will explain why — usually because the license number did not match the state database or the photo was unclear — and you can resubmit when ready.

Update your license as a DoorDash customer

Log into your DoorDash account on the website or app. Tap or click your account icon, usually in the top right corner or bottom menu. Select Account Settings.

Look for Payment Methods or ID Verification. Tap or click Update ID or Edit License. Enter your new license number, state, and expiration date. If the app asks for a photo, take one in good light with all text visible. Tap Submit.

DoorDash will confirm the update within one to three business days via email. If you do not receive confirmation after three days, log back into your account and check whether the update went through — sometimes the confirmation email is delayed but the license is already updated.

What to do if your update is rejected

DoorDash rejects license updates for three main reasons: the license number does not match the state's records, the expiration date is incorrect, or the photo is too blurry or cut off. Check your license again and make sure you entered the number and date exactly as printed — do not add spaces or change the format.

If the photo was rejected, take a new one in bright natural light. Hold the license flat and straight, and make sure the entire card is in the frame with no glare or shadows covering the text. Resubmit through the same menu where you uploaded it the first time.

If you resubmit and it is rejected again, contact DoorDash support through the app or website. Go to Account Settings, scroll to the bottom, and tap Help or Contact Us. Describe the problem and include a screenshot of the error message if you have one. Support can sometimes override a rejection if your license is valid but the system flagged it by mistake.

When you need to update your license

Update your license information as soon as it changes. If you renewed your license, received a new one with a different number, or moved to a new state, update DoorDash within a few days. If you are a Dasher driver, an expired or mismatched license can prevent you from accepting deliveries or getting paid.

If you are a customer, an outdated license may cause payment issues or account holds if DoorDash runs a verification check. Updating it proactively avoids delays when you place an order.

How long the update takes

The update itself takes five to ten minutes to enter and submit. DoorDash then processes it within one to three business days. During that time, your account remains active — you can still order food as a customer or accept deliveries as a Dasher. The update does not interrupt your account or require you to do anything else.

If you are in a rush and need your license verified when ready, you cannot speed up the process. DoorDash does not offer expedited verification. Plan ahead if you know your license is expiring soon.

Frequently Asked Questions

What if I do not have my new license number yet?

If your license is still in the mail or you have not received it, wait until it arrives before updating DoorDash. Do not guess or use your old number. If your current license is about to expire and you have already applied for a renewal, you can call your state's DMV to ask for your new number, then update DoorDash with that number.

Can I update my license on the website instead of the app?

Yes. Log into your DoorDash account on the website, go to Account Settings, find ID Verification or Payment Methods, and follow the same steps. The website version works the same way as the app. Some people find it easier to upload a photo of their license on a computer rather than a phone.

What happens if I do not update my expired license?

If you are a Dasher driver, DoorDash may suspend your account until you update it, which means you cannot accept deliveries or earn money. If you are a customer, your account will not be suspended, but DoorDash may ask you to verify your identity before placing certain orders or using certain payment methods.

Do I need to update my license if I moved but kept the same license number?

If your license number stayed the same but your state changed, you still need to update the state field in DoorDash. The system checks that your license number matches the state you listed, so a mismatch can cause rejections or account holds.