Change your Ontario driver's license address through ServiceOntario, either online, by mail, or in person
You can update your address on your Ontario driver's license without renewing the entire license. ServiceOntario handles address changes and processes them in about two weeks if you go online or by mail, or when ready if you visit a ServiceOntario office in person. You do not need a new photo or medical exam — just proof of your new address and your current license.
The fastest route is the online change through the ServiceOntario website, which takes about 10 minutes and costs nothing. If you prefer to handle it by mail or in person, both options are free as well. Your new address will appear on your license when it arrives in the mail, or you can get a temporary paper confirmation on the spot at a ServiceOntario office.
Key Takeaways
- You can change your address online through ServiceOntario's website without visiting an office or paying a fee.
- Proof of your new address is required — a utility bill, lease, mortgage statement, or government letter dated within the last 90 days works.
- Online and mail changes take about two weeks; in-person changes are processed when ready and you receive a temporary confirmation slip.
- Your driver's license photo and expiry date do not change when you update your address.
What documents you need before you start
Gather two pieces of information before you begin: your current Ontario driver's license number and proof of your new address. ServiceOntario will ask for both, and you cannot proceed without them.
For proof of address, use a document dated within the last 90 days that shows your name and new address. Acceptable documents include a utility bill (hydro, gas, water), a lease or rental agreement, a mortgage statement, a property tax assessment, a government letter (such as from Service Canada or the CRA), or a bank or credit card statement. A post office change-of-address confirmation does not count on its own, but you can use it alongside another document.
If you have recently moved and do not yet have a utility bill or lease in your name, ask your landlord or utility provider for a letter on letterhead confirming your occupancy and the move-in date. This often works as a substitute while you wait for official documents to arrive.
Change your address online through ServiceOntario
Go to the ServiceOntario website and select "Change your address on your driver's license" from the driver's license services menu. You will need to log in with your Ontario online account (also called an OntarioID account). If you do not have one, you can create it on the same page — it takes about five minutes and requires your email address, a password, and your driver's license number.
Once logged in, enter your current driver's license number, your date of birth, and your new address. Review the information for accuracy, then upload a photo or scan of your proof of address document. The system will ask you to confirm that the document shows your name and address and was issued within the last 90 days. Submit the form.
You will receive a confirmation email when ready. Your updated license will arrive by mail in about two weeks. You do not need to do anything else — keep the confirmation email for your records in case you need to follow up.
Change your address by mail
read the "Change of Address" form from the ServiceOntario website, or call 1-800-387-3445 to request one by mail. Fill in your current driver's license number, your date of birth, and your new address on the form. Make a photocopy of your proof of address document (front and back if it is a card).
Mail both the completed form and the photocopy to the address listed on the form — this varies by region, so check the form itself for the correct mailing address. Include a note with your name and driver's license number on the back of your proof of address photocopy so ServiceOntario can match it to your form.
Processing takes about two weeks from the date ServiceOntario receives your mail. Your updated license will arrive by mail. There is no fee for this service.
Change your address in person at a ServiceOntario office
Bring your current Ontario driver's license and your proof of address document (the original, not a photocopy) to any ServiceOntario office. You can find the nearest office and check hours on the ServiceOntario website by entering your postal code.
Tell the staff member you want to change the address on your license. They will verify your documents, update your information on the spot, and give you a temporary paper confirmation slip that shows your new address. This slip is valid for driving while you wait for your updated license to arrive by mail, which usually takes two weeks.
There is no fee for an address change at a ServiceOntario office. If the office is busy, you may be able to book an appointment online before you go, which can reduce your wait time.
What happens after you submit your change
Once ServiceOntario processes your change, your updated license will be mailed to your new address. The license itself looks the same — your photo, expiry date, and license class do not change. Only the address on the back of the card is updated.
If you changed your address online or by mail, you will receive the updated license in about two weeks. If you changed it in person, you get a temporary paper confirmation when ready and the updated license arrives by mail within two weeks. Keep the confirmation slip or your email receipt until the new license arrives, in case you need proof of the change.
If your updated license does not arrive within three weeks, or if you need to change your address again before it arrives, contact ServiceOntario at 1-800-387-3445 to check the status.
If your address change is rejected or delayed
ServiceOntario may ask for more information if your proof of address document is unclear, does not show your full name, or is older than 90 days. If this happens, you will receive a letter or email explaining what is missing. Respond with the additional document within 30 days, or your request will be closed.
If you submitted your change online or by mail and have not heard back within three weeks, call ServiceOntario at 1-800-387-3445 with your driver's license number and confirmation email or receipt. They can check whether your documents were received and what stage your change is in.
If you moved to a new address but your proof of address is in someone else's name (for example, you live with a family member), bring a signed letter from that person confirming you live there, along with their proof of address. ServiceOntario will usually accept this combination.
Frequently Asked Questions
Do I need to renew my license to change my address?
No. An address change is separate from a license renewal. Your license expiry date stays the same, and you only pay a fee if you are renewing the license itself. An address change alone is always free.
Can I change my address if my license is expired?
You can submit an address change request, but ServiceOntario may ask you to renew your license at the same time. If your license expired more than a few months ago, it is often easier to renew it and update the address together. Contact ServiceOntario at 1-800-387-3445 to ask whether your specific situation requires a renewal.
What if I moved out of Ontario?
If you no longer live in Ontario, you should exchange your Ontario license for a license in your new province or state rather than just changing the address. Contact the driver's license authority in your new location for their requirements. You can still update your Ontario address if you are keeping the license temporarily, but you will eventually need to switch.
How long does it take to get my updated license in the mail?
About two weeks from the date ServiceOntario processes your change. If you changed your address in person at a ServiceOntario office, you get a temporary paper confirmation slip right away that you can use for driving. Online and mail changes do not include a temporary slip, so plan accordingly if you need proof of your new address before the license arrives.
Can I change my address on my license if I have an outstanding traffic ticket or fine?
Yes. An outstanding ticket or fine does not prevent you from changing your address. However, ServiceOntario may use your updated address to contact you about the ticket, so changing your address can actually help may support you receive notices about it.