You can change your address online, by mail, or in person at a ServiceOntario office

The fastest way to update your address on your Ontario driver's license is through the ServiceOntario website using your licence number and date of birth. If you prefer not to go online, you can mail a form to the address on the back of your licence, or walk into any ServiceOntario office with proof of your new address. The online method takes minutes and costs nothing; the other routes take one to two weeks and also cost nothing.

You do not need to renew your licence to change your address — this is a separate, simpler transaction. Your licence number and expiry date stay the same. You will receive a new physical card in the mail with your updated address printed on it, or you can use your current licence while you wait.

Key Takeaways

  • The online method through ServiceOntario.ca is the fastest option and requires only your licence number, date of birth, and proof of your new address to upload.
  • You can change your address by mail using form DL 26 (Address Change), available on the ServiceOntario website or by calling 1-800-387-3445.
  • In-person changes at a ServiceOntario office require one piece of government-issued ID and one piece of proof of your new address, such as a utility bill or lease.
  • A new licence card with your updated address arrives by mail within one to two weeks; your current licence remains valid until it expires.
  • There is no fee to change your address, whether you do it online, by mail, or in person.

Changing your address online through ServiceOntario

Go to ServiceOntario.ca and select "Change your address" under the driver's licence section. You will need your Ontario driver's licence number and your date of birth to log in. The system will ask you to enter your new address and upload a photo of one piece of proof — a utility bill, lease agreement, mortgage statement, or government-issued ID showing your new address.

The proof document must show your full name and current address. A utility bill dated within the last 90 days works well. Once you upload it, the system confirms receipt when ready. You will receive a confirmation email, and your new licence card will arrive by mail within one to two weeks. You can use your current licence until the new one arrives.

If you run into trouble uploading the document or logging in, call ServiceOntario at 1-800-387-3445. They can walk you through the online process or switch you to the mail or in-person route.

Changing your address by mail

read or request form DL 26 (Address Change) from ServiceOntario.ca, or call 1-800-387-3445 to have it mailed to you. Fill in your licence number, date of birth, and new address on the form. Attach one piece of proof of your new address — the same documents accepted online work here: utility bill, lease, mortgage statement, or government ID.

Mail the completed form and proof to the address printed on the back of your driver's licence. Do not send original documents; send photocopies. Include a self-addressed envelope if you want ServiceOntario to confirm receipt. Processing takes one to two weeks from the date ServiceOntario receives your envelope.

Keep a copy of what you mail for your records. If you are concerned about delivery, you can use a tracked mail service, though it is not required.

Changing your address in person at a ServiceOntario office

Bring your current Ontario driver's licence and one piece of proof of your new address to any ServiceOntario office. Proof can be a utility bill, lease agreement, mortgage statement, property tax assessment, or government-issued ID. The document must show your full name and current address and be dated within the last 90 days (except property tax assessments, which can be older).

Walk up to the counter and tell the staff member you want to change your address. They will take your licence, verify the proof document, and process the change on the spot. You will receive a receipt. Your new licence card arrives by mail within one to two weeks. You can continue using your current licence until the new one arrives.

ServiceOntario offices are located in most towns and cities across Ontario. Find the one nearest you at ServiceOntario.ca under "Find a ServiceOntario office". Hours vary by location, so check before you go. Many offices are open Monday to Friday during business hours, with some offering Saturday hours.

What proof of address ServiceOntario accepts

ServiceOntario accepts the following as proof of your new address: utility bill (hydro, gas, water, or internet), lease agreement, mortgage statement, property tax assessment, government-issued ID (such as a health card or passport), or a letter from a landlord or property manager on official letterhead. The document must show your full name and your new address.

Most documents must be dated within the last 90 days. Property tax assessments are an exception — they can be older. If you have just moved and do not yet have a utility bill or lease in your name, a letter from your landlord or a signed lease agreement works. If you are moving in with family or friends and have no document in your name, call ServiceOntario at 1-800-387-3445 to ask what alternative proof they will accept.

What happens after you change your address

Your new licence card arrives by mail within one to two weeks. The card will show your updated address and your same licence number and expiry date. You do not need to do anything else — the change is complete once you receive the card.

Your current licence remains valid and legal to use until it expires or until your new card arrives, whichever comes first. You do not have to wait for the new card to use your licence. If you need to show your address for a transaction before the new card arrives, you can use your current licence plus a piece of proof of your new address (such as the utility bill you submitted).

If your new licence does not arrive within three weeks, or if you need to use your licence before it arrives and do not have proof of address with you, call ServiceOntario at 1-800-387-3445. They can confirm the change was processed and advise you on next steps.

Frequently Asked Questions

Do I have to change my address if I move?

You are required by law to update your address within six days of moving. However, there is no penalty for updating it later, and ServiceOntario does not check when you moved. The main reason to update promptly is so that official mail, renewal notices, and court documents reach you at the correct address.

Can I change my address if my licence is expired?

Yes. You can change your address on an expired licence. However, if your licence has been expired for more than a year, you may need to renew it instead of just changing the address. Call ServiceOntario at 1-800-387-3445 to confirm what you need to do.

What if I do not have any proof of my new address?

Call ServiceOntario at 1-800-387-3445 and explain your situation. If you have just moved and do not yet have a utility bill or lease in your name, they may accept a letter from your landlord, a signed lease, or a statutory declaration. They can tell you what documents they will accept before you visit an office or mail anything in.

Will changing my address affect my driving record or insurance?

Changing your address on your licence does not affect your driving record. However, you should notify your insurance company separately of your new address, as they keep their own records. Your insurance rates may change based on your new location, so contact your insurer directly.

Can someone else change my address for me?

No. You must change your address yourself using your own licence number and date of birth (online), or you must appear in person with your licence and proof of address. ServiceOntario does not allow a third party to make this change on your behalf.