You can change your Massachusetts driver's license address online, by mail, or in person at the RMV
Massachusetts lets you update your address on your driver's license through three routes: the online system (fastest), mail (takes longer), or a visit to a Registry of Motor Vehicles office. You do not need to renew your license to change the address — the address change is separate. Which method works best depends on whether you have a Real ID license, how soon you need the change recorded, and whether you want a new physical card.
The online option through the Massachusetts RMV website is available if you have a Real ID-compliant license and a valid email address on file. If you do not have Real ID or prefer not to use the online system, you can mail a form or go to an RMV branch in person. Each path takes different amounts of time and requires different documents.
Key Takeaways
- The Massachusetts RMV online system is the fastest way to change your address if you have a Real ID license and can access the website.
- If you mail your request, include a completed form and proof of your new address, and expect the change to take two to three weeks.
- Visiting an RMV office in person usually takes the least time overall, though you may wait in line, and you can request a new card with your updated address on the spot.
- You will need to show proof of your new address no matter which method you choose — a utility bill, lease, or mortgage statement usually works.
- Your old license remains valid during the address change process; you do not need a temporary document.
Changing your address online through the RMV website
Log into your account on the Massachusetts RMV website (mass.gov/rmv). You will need your license number, date of birth, and the last four digits of your Social Security number to sign in. Once you are logged in, look for the option to update your address or personal information — the exact wording changes occasionally, but it is usually under "Manage Your License" or a similar heading.
Enter your new address and review it carefully before submitting. The system will confirm the change when ready, and you should receive an email confirmation. Your address will be updated in the RMV system right away, though if you want a new physical card printed with the updated address, you may need to request that separately or pay a small fee. Check the confirmation email for next steps.
This method works only if your license is Real ID-compliant (you can check by looking at your card — Real ID licenses have a gold or silver star in the upper right corner). If your license does not have the star, you will need to use the mail or in-person method instead.
Mailing your address change to the RMV
read and print the form DL 23 from the Massachusetts RMV website, or request it by calling the RMV at 857-368-8000. Fill in your current license number, your new address, and sign the form. You do not need to include your old license with the form.
Include one piece of proof of your new address. The RMV accepts a utility bill, lease agreement, mortgage statement, or bank statement dated within the last 60 days. The document must show your name and your new address. Mail the completed form and proof to the address listed on the RMV website — this address may vary depending on your region, so check before you mail.
Processing by mail typically takes two to three weeks. You will not receive a new physical card unless you request one and pay the replacement fee (currently $25, though this may change). Your address will be updated in the system even if you do not order a new card, and you can use your old card with the outdated address until it expires or you renew it.
Changing your address in person at an RMV office
Visit any Massachusetts RMV branch with your current license and one piece of proof of your new address. Bring the same documents you would mail: a utility bill, lease, mortgage statement, or bank statement dated within the last 60 days. You do not need an appointment at most branches, though some locations now use a reservation system — check the RMV website for your local office's current process.
Tell the staff member you want to update your address. They will verify your identity, check your proof of address, and update your record in the system. The change is recorded when ready. If you want a new physical card with your updated address printed on it, ask about that while you are there — you can usually get one on the spot for a replacement fee, or you can keep your current card and just have the address updated in the system.
In-person visits are often the fastest overall because the change happens while you wait, even though you may spend time in line. Most RMV offices are open Monday through Friday during business hours, with limited Saturday hours at some locations. Check the specific office's hours on the RMV website before you go.
What counts as proof of your new address
The RMV accepts several types of documents as proof that you live at your new address. A utility bill (electric, gas, water, or internet) in your name dated within the last 60 days is the most common choice. A lease agreement or mortgage statement also works, as long as it shows your name and new address. Bank or credit card statements dated within the last 60 days are acceptable too.
The document must show your full name and your complete new address. If you recently moved and have not yet received a utility bill at the new address, a lease or mortgage document is usually your best option. If you are living with someone else and the utilities are in their name, ask if you can use a bank statement or other document in your name instead — the RMV staff can tell you whether a specific document will work when you call or visit.
What happens to your old license and when the change takes effect
Your current license remains valid during and after the address change. You do not need to turn it in, and you do not need a temporary document. If you change your address online or by mail, your old card will still work even though the address on it is outdated — the RMV system will show your new address, and that is what matters for official purposes.
If you want a new physical card with the correct address printed on it, you can request one at any time. There is usually a replacement fee (currently $25 for a standard license, though fees may vary). You can also wait until your license is due for renewal and request the updated address at that time — the renewal process will include a new card with your current information.
The address change takes effect when ready when you update it online or in person. If you mail your request, the change is recorded once the RMV processes your form, which typically happens within two to three weeks.
Frequently Asked Questions
Do I need to change my address if I moved out of state?
If you moved out of Massachusetts, you should get a driver's license from your new state instead of updating your Massachusetts address. Most states require you to get a new license within 30 to 60 days of moving. You can keep your Massachusetts license as a form of ID, but it will not be valid for driving in your new state.
What if I do not have proof of my new address yet?
If you just moved and have not received a utility bill or other document at your new address, a lease agreement or mortgage statement is usually your best option — these do not need to be dated recently. If you do not have any of these documents, call the RMV at 857-368-8000 and ask what alternatives they accept. Some offices may accept a letter from your landlord or other documentation in specific situations.
Can I change my address without getting a new card?
Yes. You can update your address in the RMV system without ordering a new physical card. Your old card will still be valid for identification and driving, and the RMV records will show your new address. You only need a new card if you want the updated address printed on it.
How long does it take to change my address online?
The online system updates your address when ready once you submit the change. You should receive an email confirmation within minutes. If you want a new physical card, check your confirmation email for instructions on how to request one.
What if my name changed at the same time I moved?
If you changed your name and your address at the same time, you will need to update your name separately from your address. The process for a name change is different and requires additional documents (such as a marriage certificate or court order). Contact the RMV or visit their website to learn about the name change process, then update your address afterward.