You can change your address online, by mail, or in person at a ServiceOntario office

Ontario lets you update your driver's license address through three routes: the fastest is online through the ServiceOntario website if your license is current and you have your driver's license number handy. If you cannot use the online system — because your license has expired, you do not have internet access, or you prefer to do it in person — you can mail a form to the address on the back of your license, or walk into any ServiceOntario office with proof of your new address and your current license.

The process takes different amounts of time depending on which route you choose. Online changes usually show up in the system within a few business days. Mail takes two to four weeks. In-person changes are when ready — you walk out with an updated license the same day, though you may wait in line.

You do not need to pay a fee to change your address. ServiceOntario will not charge you unless you also request a replacement card, which costs money only if your license is not expiring within the next year.

Key Takeaways

  • The online method through ServiceOntario's website is fastest and requires only your driver's license number and proof of your new address.
  • In-person updates at any ServiceOntario office take minutes and give you an updated card on the spot, with no wait may provide.
  • Mail-in updates use a form you can read or request, and take two to four weeks to process.
  • Address changes are free; you only pay if you request a replacement card and your license is not expiring soon.
  • You must have proof of your new address — a utility bill, lease, or mortgage statement dated within the last 60 days works.

Changing your address online through ServiceOntario

Go to ontario.ca/driversandvehicles and log in with your Ontario username and password, or create one if you do not have an account. You will need your driver's license number, the expiry date on your license, and proof of your new address ready before you start. The system will ask you to enter your new address and confirm it, then show you a summary to review before you submit.

The online system works only if your license is not expired and you have not changed your address in the last 12 months. If either of those conditions does not explore to you, you will need to use the mail or in-person route instead.

After you submit online, ServiceOntario sends a confirmation email. Your address updates in their system within a few business days, but your physical card still shows the old address until it expires and you renew it. If you need the card itself to show your new address before renewal, you will have to request a replacement card in person or by mail, which does cost money.

Updating your address in person at ServiceOntario

Find your nearest ServiceOntario office on ontario.ca/serviceontario. Bring your current driver's license and one piece of proof of your new address — a utility bill, lease agreement, mortgage statement, property tax assessment, or government letter dated within the last 60 days. A bank statement does not count as proof of address.

Tell the staff member you want to update your address. They will take your license, update the record, and print a new card on the spot. The whole process usually takes 10 to 15 minutes, though wait times vary by location and time of day. You walk out with an updated license that shows your new address when ready.

ServiceOntario offices are open Monday through Friday during regular business hours, with some locations open Saturday mornings. Check the office locator on the ServiceOntario website for hours before you go, because they vary by location.

Mailing in your address change

read the Change of Address form from ontario.ca/driversandvehicles, or call ServiceOntario at 416-235-2999 (Toronto area) or 1-800-387-3445 (outside Toronto) to request one by mail. Fill in your driver's license number, current address, new address, and sign the form. Include a photocopy of one piece of proof of your new address — the same documents that work in person: utility bill, lease, mortgage statement, property tax assessment, or government letter dated within the last 60 days.

Mail the completed form and proof to the address printed on the back of your driver's license. Do not send your actual license card — send only a photocopy of the front and back. ServiceOntario will process your change and send you confirmation by mail, which usually takes two to four weeks.

Like the online method, a mail-in address change updates your record but does not replace your physical card. Your card will still show the old address until you renew your license or request a replacement card.

What counts as proof of your new address

ServiceOntario accepts these documents as proof of address: a utility bill (hydro, gas, water, internet, or phone), a lease agreement or rental agreement, a mortgage statement, a property tax assessment, or an official government letter (such as from Service Canada or the Canada Revenue Agency). The document must show your name, your new address, and be dated within the last 60 days.

Documents that do not count include bank statements, credit card statements, insurance documents, or letters from employers. If you have just moved and do not yet have a utility bill or lease in your name, ask your landlord or utility company for a letter confirming your new address, or use a government letter if you have one.

If your license is expired or you changed your address recently

The online system will reject you if your license has expired or if you changed your address within the last 12 months. In either case, you must use the mail or in-person route. In person is faster — you can walk into a ServiceOntario office the same day and have it done within an hour.

If your license is expired, you will also need to renew it at the same time you change your address. Renewal requires additional documents (proof of identity and residency) and costs money. ServiceOntario staff can tell you exactly what you need to bring when you call ahead or visit the office.

Frequently Asked Questions

Do I need to bring my old license when I change my address online?

No. The online system only needs your driver's license number and expiry date, which you can look up on your license at home. You do not need to bring the physical card or go anywhere.

How long does it take to get an updated card in the mail?

ServiceOntario processes mail-in address changes in two to four weeks. You will receive a confirmation letter in the mail. Your physical card will not change until you renew your license, unless you request a replacement card.

Can I change my address if I just moved and do not have a utility bill yet?

Yes. If you do not have a utility bill or lease dated within the last 60 days, ask your landlord for a signed letter confirming your new address and move-in date, or use a government letter if you have received one. ServiceOntario will accept these as proof.

What if I change my address online but then move again before my card is renewed?

Your address record in the ServiceOntario system will show your second address, but your physical card will still show your first old address until you renew or request a replacement. If you move again, you can update your address online again (as long as you wait 12 months between changes) or go in person.

Is there a fee to change my address?

No. Changing your address is free. You only pay if you request a replacement card before your license expires, which costs money. If your license is expiring within the next year, the replacement is free when you renew.