Where to book your Sunrise driver license appointment

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) handles all driver license appointments in Sunrise. You cannot walk in without a reservation — the office operates by appointment only. You have two ways to book: online through the official DHSMV website or by phone.

The online route is faster. Go to www.flhsmv.gov, select "Schedule an Appointment," choose Sunrise as your location, and pick an available date and time. The system shows you openings weeks in advance. If you prefer to call, the DHSMV customer service line is 1-844-353-7368. Have your driver license number or ID number ready when you call, and be prepared to wait — phone lines are busiest in the morning and early afternoon.

Key Takeaways

  • Book your appointment online at www.flhsmv.gov or by calling 1-844-353-7368; walk-ins are not accepted at the Sunrise office.
  • Bring your current driver license or state ID, proof of residency (utility bill or lease), and your Social Security card or birth certificate.
  • The Sunrise office is located at 2600 North University Drive, and appointments typically take 15 to 30 minutes once you arrive.
  • If you need to cancel or reschedule, do so through the same online system or by calling at least 24 hours before your appointment.

What documents to bring to your appointment

Bring your current Florida driver license or state ID card — this is your primary document. You will also need proof of your current address. A utility bill, lease agreement, mortgage statement, or bank statement dated within the last 60 days all work. A piece of mail from a government agency also counts.

You will need to prove your identity and Social Security number. Bring your Social Security card if you have it, or a birth certificate. If you were born outside the United States, bring your passport or immigration documents. If you are renewing your license and your name has changed since your last license was issued, bring a marriage certificate, divorce decree, or court order showing the name change.

What to expect during your appointment

Arrive 10 minutes early. The office staff will verify your documents, take a new photo, and ask you to confirm your address and other information on file. They will also check whether you have any outstanding traffic violations or holds on your license. If everything is in order, you will take a vision test and pay the renewal or replacement fee.

The entire process usually takes 15 to 30 minutes. You will receive a temporary paper license on the spot, valid for 30 days while the permanent card is mailed to your address. The permanent license arrives within 7 to 10 business days. If you are there for a different reason — such as a license replacement due to loss or damage, or a name change — the process is similar, though some transactions may take longer.

The Sunrise office location and hours

The Sunrise DHSMV office is at 2600 North University Drive, Sunrise, FL 33322. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 12:00 p.m. The office is closed on Sundays and state holidays. Parking is available in the lot, though it can fill during peak hours on weekday mornings.

If the Sunrise location has no available appointments, you can book at a different Broward County office — Fort Lauderdale, Deerfield Beach, or Pompano Beach all have DHSMV locations. The process and required documents are identical across all offices.

Rescheduling or canceling your appointment

If you need to change your appointment, log back into the DHSMV website and select "Manage Your Appointment." You can reschedule to a different date or time. If you booked by phone, call the same number to make changes. Cancel at least 24 hours before your scheduled time — if you do not show up and do not cancel, you may face a longer wait for your next available slot.

If you miss your appointment without canceling, you will need to book a new one through the regular system. There is no penalty fee, but you will go to the back of the queue for available times.

Why your appointment might be delayed or rescheduled

The DHSMV sometimes closes offices or reduces hours due to staffing or system issues. Check your email or the DHSMV website a day or two before your appointment to confirm it is still scheduled. If the office closes unexpectedly, you will receive a notification and can reschedule through the online system.

If you arrive late, the staff may not be able to see you — appointments are tightly scheduled. If you are running more than 15 minutes behind, call the office directly to ask whether they can still accommodate you. If not, reschedule for another day.

Frequently Asked Questions

Can I renew my license by mail instead of going in person?

Florida allows mail renewal only if your license is not suspended or revoked, you have no medical restrictions, and your license is not expired by more than five years. You can request a mail renewal form through the DHSMV website. If you do not meet these conditions, you must visit the office in person.

What if I have an outstanding traffic violation or suspension?

The DHSMV will flag this during your appointment. You cannot renew your license until the violation is resolved or the suspension is lifted. Contact the court or the DHSMV to find out what steps you need to take. Once cleared, you can reschedule your appointment.

Do I need an appointment for a duplicate license if mine was lost or stolen?

Yes, you still need an appointment. A duplicate license counts as a replacement transaction and follows the same booking process. Bring a police report if your license was stolen, though it is not required.

How much does a driver license renewal cost?

The fee varies depending on whether you are renewing, replacing, or changing information on your license. Renewals typically cost between $48 and $75. The exact amount is shown when you book your appointment online, and you can pay by card or cash at the office.

What if I cannot get an appointment for several weeks?

Check other Broward County offices — they may have earlier openings. You can also call the DHSMV line to ask about cancellations, which sometimes open up a few days before appointments. If your license is expiring soon, you can still drive on an expired license for a short grace period while you wait for your appointment.