Book your Broward driver's license appointment through the Florida Department of Highway Safety and Motor Vehicles (DHSMV) online system or by phone
The Florida DHSMV runs all driver's license services in Broward County. You cannot walk in without an appointment at any Broward office — the state moved to appointment-only service and has not returned to walk-ins. You have three ways to book: the DHSMV website, the DHSMV mobile app, or by calling the statewide appointment line.
The online system is fastest. Go to gorenew.com, select your transaction type (new license, renewal, replacement, or change of address), enter your information, and choose from available dates and times at the Broward location nearest you. The app works the same way. If you cannot use either, call 1-844-DL-RENEW (1-844-357-3639) and a representative will book you over the phone.
Appointments fill weeks in advance during peak times — typically mid-month and before holidays. If you see no openings, check back the next day or try a different Broward location. Some offices have more availability than others.
Key Takeaways
- Book through gorenew.com, the DHSMV mobile app, or by calling 1-844-357-3639; walk-ins are not accepted.
- Bring your current ID, proof of residency (utility bill or lease dated within 90 days), and your Social Security number or ITIN.
- Appointments fill weeks ahead, so book as soon as you know you need a license transaction.
- If you cannot find an opening in Broward, try a different county location — you can use any Florida DHSMV office.
What documents you need before booking
Have your information ready before you start the booking process. You will need your current driver's license or ID number, your date of birth, and your Social Security number or ITIN. The system will ask for these to pull up your record and confirm your identity.
When you arrive at your appointment, bring the original documents that match your transaction type. For a renewal, bring your current license. For a replacement (lost, stolen, or damaged), bring your current license if you have it, or a secondary ID like a passport. For a new license, bring proof of identity, proof of residency, and proof of Social Security number or ITIN — a Social Security card, W-2, or 1099 works for the last one.
Proof of residency must be dated within 90 days and show your name and current address. A utility bill, lease, mortgage statement, or bank statement will work. A government check or tax return also counts. Do not bring a phone bill — DHSMV does not accept them.
Broward County DHSMV office locations and typical wait times
Broward has five DHSMV offices. The main office in Fort Lauderdale (1350 W. Cypress Creek Road) and the Deerfield Beach office (1200 E. Hillsboro Boulevard) tend to have the most appointment availability. The Pompano Beach office (2500 W. Atlantic Boulevard) and Tamarac office (5900 N. University Drive) fill up faster. The Sunrise office (10900 W. Oakland Park Boulevard) is mid-range for availability.
Wait times at your appointment vary by location and time of day. Morning appointments (8 a.m. to 10 a.m.) typically move faster than afternoon slots. Even with an appointment, you may wait 30 to 60 minutes during busy periods. Bring a book or your phone — the offices do not have entertainment.
If you book an appointment and cannot make it, cancel through gorenew.com or call 1-844-357-3639 at least 24 hours before. Canceling frees the slot for someone else and keeps you from losing your place in the system.
What happens during your appointment
When you arrive, check in at the front desk and give your name and appointment time. A representative will call you to a window, verify your documents, take your photo and signature, and process your transaction. The whole visit usually takes 15 to 30 minutes once you are called, though the wait before that can be longer.
If you are renewing, you will pay the renewal fee (currently $48 for an eight-year license for drivers 80 and under; fees vary by age and license type). If you are getting a replacement or new license, fees differ — ask the DHSMV website or call ahead if you want to know the exact amount. Payment is cash, debit, or credit card.
Your new license will be mailed to the address you provide at your appointment. Standard mail takes 7 to 10 business days. If you need it faster, ask about expedited mail at your appointment — there is an extra fee, and it cuts the time to 3 to 5 business days.
If you miss your appointment or need to reschedule
If you miss your appointment without canceling, you will have to book a new one. The system does not automatically rebook you. Log back into gorenew.com or call 1-844-357-3639 to find another slot.
If you need to reschedule before your appointment, cancel the old one and book a new one through the same channels. Canceling online takes seconds. Canceling by phone takes a few minutes but guarantees the slot is released.
If you have a points or violation issue that affects your license status (suspension, revocation, or restriction), you may not be able to renew or get a new license until that is resolved. Check your driving record on the DHSMV website before booking — if there is a hold, you will need to address it first, usually through the court or the DHSMV's violation resolution process.
Booking from outside Broward County
You do not have to book in the county where you live. If Broward offices are full but you have access to another Florida county, you can book there instead. Your license will still be valid statewide and will be mailed to your address. This is useful if you live near the Broward border and a neighboring county has faster openings.
Some people book in less-busy rural counties to get appointments weeks sooner. This is allowed, but make sure the address you provide at your appointment is your actual residence — DHSMV checks this against utility bills and other records, and providing a false address is fraud.
Frequently Asked Questions
Can I book an appointment for someone else?
No. The person whose license is being renewed or replaced must book their own appointment and be present at the office. You can help them navigate the website or call on their behalf, but the appointment must be in their name and they must attend.
What if I cannot get an appointment for weeks?
Check other Broward locations or nearby counties — availability varies. If your license is about to expire and you cannot find an appointment in time, contact the DHSMV directly at 1-844-357-3639. They can sometimes add emergency appointments or extend your license temporarily while you wait.
Do I need to bring my Social Security card?
You need proof of your Social Security number, but the card itself is not required. A W-2, 1099, tax return, or Social Security statement works. If you do not have any of these, bring your ITIN documentation instead.
Can I renew my license online instead of going in person?
Florida allows online renewal for some drivers, but only if your license is not suspended, revoked, or restricted, and if you meet other may be able to access rules. Check the DHSMV website to see if you may have access to. If you do, you can renew online without an appointment. If you do not, you must book an in-person appointment.
What if my appointment is cancelled by the DHSMV?
The DHSMV occasionally cancels appointments due to office closures or staffing issues. If yours is cancelled, you will receive an email or phone call. Book a new appointment when ready through gorenew.com or by phone, as slots fill quickly after cancellations.