How to book your Broward County driver license appointment

Broward County residents can book a driver license appointment through the Florida Department of Highway Safety and Motor Vehicles (DHSMV) online system or by phone. The online booking system at www.flhsmv.gov lets you choose your preferred location and time slot without waiting on hold. If you prefer to call, the DHSMV customer service line is 1-844-DL-RENEW (1-844-357-3639), though wait times often run 30 minutes or longer during peak hours.

You do not need an appointment to renew your license by mail or online if you meet the renewal requirements, but you will need one if you are explore for a new license, replacing a lost or stolen license, or updating your address in person. Walk-ins are accepted at some Broward County offices, but appointment holders are served first, and wait times for walk-ins can exceed two hours.

Key Takeaways

  • Book online at www.flhsmv.gov to see available time slots when ready; phone booking through 1-844-357-3639 works but involves longer hold times.
  • Broward County has multiple service locations, and appointment availability varies by office and time of day — early morning slots typically fill faster.
  • Bring your current ID, proof of residency, and any documents related to your specific transaction (new license, replacement, address change) to avoid delays.
  • If your appointment time no longer works, you can reschedule or cancel through the same online system up to 24 hours before your scheduled time.
  • Walk-ins are accepted but served after appointment holders, so booking ahead saves you time even during slower periods.

Broward County DHSMV office locations and hours

Broward County has five full-service driver license offices: Fort Lauderdale (2960 W. Cypress Creek Road), Pompano Beach (1400 S. Federal Highway), Deerfield Beach (1100 E. Hillsboro Boulevard), Plantation (7600 W. Sunrise Boulevard), and Coral Springs (2601 N. University Drive). Each location handles new licenses, renewals, replacements, and address changes, though some services may have longer wait times at certain offices during peak hours.

Standard hours are Monday through Friday, 8:15 a.m. to 5 p.m., with some locations open limited Saturday hours. Hours vary slightly by location, so check the specific office on www.flhsmv.gov before booking. The online system shows real-time availability for each location, so you can compare wait times and choose the office and time that work best for you.

What documents to bring to your appointment

Bring your current valid ID (driver license, passport, or military ID) and proof of your current Broward County address. Proof of residency can be a recent utility bill, lease agreement, mortgage statement, or government mail with your name and address. If you do not have a current ID, bring two documents that together show your name and date of birth, such as a birth certificate and Social Security card.

For specific transactions, you will need additional documents. If you are replacing a lost or stolen license, bring a police report number or case number if you filed one. If you are changing your address, bring proof of your new address. If you are explore for a new license for the first time, bring proof of your Social Security number (Social Security card, W-2, or tax return) and your birth certificate or passport. Bring originals or certified copies — photocopies are not accepted for most documents.

Booking online versus by phone

The online booking system at www.flhsmv.gov is faster and shows you all available slots across Broward County locations at once. You can filter by date, time, and location, then confirm your appointment when ready. The system sends you a confirmation email with your appointment number, location address, and time. You can also reschedule or cancel online up to 24 hours before your appointment.

Phone booking through 1-844-357-3639 works if you prefer to speak with someone or have questions about what documents you need. However, hold times are typically 20 to 45 minutes during business hours, and longer on Mondays and Fridays. If you call, have your driver license number or date of birth ready, and write down your confirmation number before you hang up.

What to expect on the day of your appointment

Arrive 10 to 15 minutes early with all required documents. Check in at the front desk and provide your confirmation number or name. You will be called when your service window is ready. The appointment itself usually takes 10 to 20 minutes, depending on whether you need a new photo, a vision test, or other services. Bring your glasses or contacts if you wear them, since the vision test is part of the process.

If you are getting a new license or replacement, you will receive a temporary paper license valid for 30 days while your permanent card is mailed to your address on file. The permanent license typically arrives within 7 to 10 business days. If your address is incorrect in the system, tell the staff member before you leave — correcting it after you leave requires another visit or a phone call to update your record.

Rescheduling or canceling your appointment

You can reschedule or cancel your appointment through www.flhsmv.gov up to 24 hours before your scheduled time. Log in with your confirmation number and email address, then select the option to reschedule or cancel. If you need to cancel or reschedule within 24 hours of your appointment, call 1-844-357-3639 and speak with a representative.

If you miss your appointment without canceling, you will need to book a new one. Missing appointments does not result in a fine or penalty, but it does mean you will have to wait for the next available slot, which may be several days or weeks depending on demand.

When you do not need an appointment

You can renew your driver license by mail or online without an appointment if your license is not suspended or revoked and you meet Florida's renewal requirements. Mail renewal takes 7 to 10 business days and costs less than in-person renewal. Online renewal is available if your license is not expired by more than five years and you have a valid email address on file.

If you are unsure whether you can renew by mail or online, the DHSMV website has a renewal tool that checks your may be able to access. If you are not may be able to access for mail or online renewal, you will need to visit an office in person, and booking an appointment is the fastest way to be served.

Frequently Asked Questions

How far in advance can I book an appointment?

You can book appointments up to 30 days in advance through the online system. If you need an appointment sooner, check the website daily — cancellations open up slots regularly, especially for the next few days.

Can I book an appointment for someone else?

No, the person whose license is being renewed or replaced must book their own appointment or be present with you when you book. If you are booking for a minor, you will need to provide their information and your relationship to them.

What if I do not have proof of residency?

You will need to bring proof of your Broward County address to complete your transaction. If you do not have a utility bill or lease, bring two documents that show your name and address together, such as a bank statement and government mail. Call 1-844-357-3639 to ask what documents are accepted in your situation.

Will my appointment be delayed if I arrive late?

If you arrive more than 15 minutes late, you may be turned away and asked to reschedule. The office serves appointment holders in order, and delaying one appointment affects everyone after you. If you are running late, call the office directly to let them know.

Can I change my appointment to a different location?

Yes, you can reschedule to a different Broward County location through the online system. When you reschedule, the system shows all available slots at all locations, so you can choose a different office if you prefer.