Where the Utah Driver License Division office is located
The main Utah Driver License Division office in Salt Lake City is at 1095 Motor Avenue, Salt Lake City, UT 84116. This is the largest office in the state and handles driver licenses, identification cards, and related transactions. The office is open Monday through Friday, and you can call 801-538-3800 to confirm hours or ask questions before you go.
Parking is available on-site, and the building is accessible. If you are coming from outside Salt Lake City, this location is near I-15 and is easier to reach than some smaller regional offices. However, the Utah Driver License Division also operates offices in other parts of the state if you live closer to another city — you can find a full list of locations on the Utah Department of Public Safety website.
Key Takeaways
- The main Salt Lake City office is at 1095 Motor Avenue and is open Monday through Friday during standard business hours.
- You will need to bring specific documents depending on whether you are renewing, replacing, or obtaining a license for the first time.
- Vision screening is performed at the office, so you do not need to bring a separate eye exam unless you have a medical condition that requires one.
- You can call 801-538-3800 to confirm hours, ask about wait times, or learn about you need an appointment.
- If you cannot visit in person, some transactions like renewals can be completed by mail or online through the Utah Driver License Division website.
What documents to bring for a vision-related visit
If you are visiting because of a vision concern — such as renewing your license after an eye exam, correcting a vision restriction, or updating your medical history — bring your current driver license or ID card, proof of residency (a recent utility bill or lease works), and your Social Security number or ITIN. You will also need a form of payment, as there is a fee for most transactions.
If you have had a recent eye exam and your doctor gave you a form or letter about your vision, bring that with you. The office staff can review it and determine whether any restrictions need to be added or removed from your license. If you wear corrective lenses, bring your glasses or contacts so the vision screener can test you with them on.
Vision screening at the Driver License Division office
The Utah Driver License Division performs vision screening as part of the license renewal and issuance process. The screening tests your ability to read letters and numbers at a distance and checks your peripheral vision. You do not need to schedule a separate eye exam with an optometrist or ophthalmologist before visiting the office unless your medical history or a previous test result requires it.
If you fail the vision screening or if the screener has concerns, staff will let you know what the next step is. In some cases, you may be asked to see an eye care professional and bring back documentation of the results. If you already know you have a vision condition that affects your driving, tell the staff member when you arrive so they can note it in your file.
How to handle medical conditions that affect your license
If you have a medical condition — such as diabetes, seizures, or a neurological disorder — that may affect your ability to drive safely, the Utah Driver License Division needs to know about it. You can report this in person at the Salt Lake City office, or you can contact them by phone at 801-538-3800 to ask how to report it.
Depending on the condition, the division may ask you to provide a medical form completed by your doctor, or they may require you to take a driving test. Some conditions result in restrictions on your license (such as daylight driving only or no highway driving), while others may lead to suspension or revocation. The staff can explain what documentation your doctor needs to provide and what the timeline is for a decision.
Renewing or replacing your license in person
If you are renewing your driver license and your vision has changed, or if you need to replace a lost or damaged license, you can do this at the Salt Lake City office. Bring your current license, proof of residency, and payment. The vision screening is included in the renewal process, so you do not pay extra for it.
Replacements for lost or stolen licenses are processed the same day in most cases, though you will receive a temporary paper license at the office and the plastic card will arrive by mail within one to two weeks. If you are renewing before your current license expires, you can do this up to one year early, and your new expiration date will be calculated from your current expiration date, not from the renewal date.
Alternatives to visiting in person
Not every transaction requires a visit to the office. If you are renewing your driver license and your vision has not changed significantly, you may be able to renew by mail or through the Utah Driver License Division website. Online renewal is available if your license is not expired and you meet other requirements — the website will tell you whether you are may be able to access when you start the process.
Mail renewal takes longer than in-person renewal, usually two to three weeks. You will still need to pass a vision screening, which is done by mail using a form you complete at home. If you are unsure whether you can renew by mail or online, call 801-538-3800 and describe your situation — the staff can tell you which options are open to you.
Preparing for your visit and what to expect
Plan to arrive early in the day if possible, as the office can have a wait during lunch hours and late afternoon. Bring all required documents and have them organized before you reach the counter — this speeds up the process. The vision screening itself takes only a few minutes, but the entire visit may take 30 minutes to an hour depending on how busy the office is.
Dress in a way that allows you to remove your glasses or contacts if needed for the vision test. If you wear bifocals or progressive lenses, let the screener know, as this affects how they conduct the test. If you have questions about whether a specific document will work as proof of residency, call ahead rather than making a wasted trip.
Frequently Asked Questions
Do I need an appointment to visit the Salt Lake City office?
The Utah Driver License Division does not require appointments for most transactions, but you can call 801-538-3800 to ask about current wait times. Some offices have started offering appointment slots during busy periods, so it is worth asking whether one is available for your visit.
What if my vision has gotten worse since my last license?
Tell the staff member when you arrive. The vision screening at the office will measure your current vision, and if it has changed, the screener will document that. If you now need corrective lenses or if your prescription has changed significantly, the office can update your license to reflect that.
Can I get a medical form from the office to give to my doctor?
Yes. If the division needs your doctor to complete a form about a medical condition, staff at the Salt Lake City office can provide the form or direct you to read it from the Utah Department of Public Safety website. Your doctor will fill it out and you bring it back to the office.
What happens if I fail the vision screening?
If your vision does not meet the state standard, the office will explain what the next step is. You may be asked to see an eye care professional and bring back test results, or you may be issued a restricted license. The staff will tell you exactly what is required and how long you have to complete it.
Is the vision screening the same as an eye exam?
No. The screening at the office tests your ability to see at a distance and checks peripheral vision, but it is not a full eye exam. If you need a prescription updated or have a specific eye condition, you will need to see an optometrist or ophthalmologist separately and bring the results to the office.