Where the West Valley City Driver's License Division Is Located and What It Handles
The Driver's License Division office in West Valley City is run by the Utah Department of Public Safety. It is located at 2010 West 4700 South, West Valley City, Utah 84119. This office issues new driver's licenses, renews existing ones, handles name changes on licenses, and processes vision and medical documentation that affects your driving status.
West Valley City is one of several regional offices across Utah. If you live in the western suburbs of Salt Lake City, this location is usually closer than the main office downtown. The office serves residents of West Valley City, Taylorsville, Magna, and surrounding areas, though you can use any Utah Driver's License Division office for most transactions.
The office does not handle vehicle registration or title work — those are handled by the county assessor's office. It also does not conduct the written driving test or road test; those happen at separate testing locations that the division can direct you to.
Key Takeaways
- The West Valley City office is at 2010 West 4700 South and handles licenses, renewals, and medical or vision documentation related to driving.
- You will need a valid form of identification, proof of residency, and proof of Social Security number or a statement that you do not have one.
- Medical or vision conditions that affect your driving must be reported to the division, and you may need a doctor's statement before you can renew or obtain a license.
- Hours and wait times vary by day and season; calling ahead or checking the Utah DPS website before you go saves time.
- If you are over 65 or have certain medical conditions, Utah requires more frequent license renewals and may require a vision test at renewal.
What Documents You Need to Bring
Utah requires three categories of documents: proof of identity, proof of residency, and proof of Social Security number. A valid passport, military ID, or previous Utah driver's license counts as identity proof. If you do not have one of those, a birth certificate plus a second form of ID (such as a school ID or tribal ID) will work.
For residency, bring a recent utility bill, lease agreement, mortgage statement, or bank statement showing your current address. A postmarked piece of mail from a government agency also works. The document must show your name and address and be dated within the last 60 days.
For Social Security, bring your Social Security card or a W-2 form, tax return, or 1099 form showing your number. If you do not have a Social Security number, you will sign a statement saying so, and the division will issue a license without one.
Medical and Vision Requirements for Your License
Utah does not require a vision test at every license renewal, but the division will ask about your vision and medical history on the process. If you report a condition that might affect safe driving — such as seizures, severe arthritis, diabetes, or vision problems — the division may require a statement from your doctor before issuing or renewing your license.
If you are over 65, Utah requires a vision test at renewal. The test happens at the division office and takes a few minutes. If you fail, you will be asked to see an eye doctor and bring a statement of your current vision before the license is issued.
If you wear corrective lenses (glasses or contacts), your license will be marked with a restriction code. You must wear them while driving. If your vision or medical condition changes between renewals, you can report it to the division at any time, and they will update your record or ask for a new doctor's statement.
How to Renew Your License at This Location
If your license is not expired and you have no medical or vision changes to report, you can renew by mail or online through the Utah DPS website — you do not need to visit the office. Mail renewal takes about two weeks; online renewal is faster if you have a recent digital photo on file.
If your license is expired, you have a medical or vision condition to report, or you need a new photo, you must visit the office in person. Bring all three document categories listed above, plus your current license if you have one. The fee for renewal is set by Utah and does not vary by location.
The office will take a new photo, verify your documents, and process the renewal on the spot. Your temporary license is valid when ready, and your permanent license arrives by mail within 10 business days. If you need the license sooner, ask about expedited mail options when you visit.
Hours, Wait Times, and How to Prepare Your Visit
The West Valley City office is open Monday through Friday, 8 a.m. to 5 p.m., and closed on weekends and state holidays. Wait times are typically shortest on Tuesday and Wednesday mornings and longest on Friday afternoons and the first week of the month. During summer and around the start of the school year, all offices see longer lines.
You can call the office at (801) 965-4437 to ask about current wait times before you go. The Utah DPS website also lists estimated wait times for all offices. If the wait is more than an hour, consider visiting on a different day or using a different location if one is nearby.
Bring all your documents in a folder or envelope so you do not lose anything while waiting. Have your Social Security number memorized or written down. If you are reporting a medical condition, bring the doctor's statement with you — do not wait for the division to ask for it.
What Happens If You Have a Medical Condition That Affects Driving
Utah law requires you to report any medical condition that might impair your ability to drive safely. This includes seizure disorders, severe arthritis or mobility problems, heart conditions, sleep disorders, vision loss, and certain medications that cause drowsiness or impaired judgment. You do not need a diagnosis to report a concern — if you think a condition affects your driving, tell the division.
When you report a condition, the division may ask for a statement from your doctor. The statement does not need to be lengthy; it should say whether the condition is controlled or managed, whether it affects your ability to drive safely, and whether any restrictions (such as daytime driving only or no highway driving) are needed. Your doctor can fax or mail this directly to the division.
If the division determines that your condition makes driving unsafe, your license may be suspended or revoked. You have the right to request a hearing to contest this decision. The division will explain your rights in writing if this happens.
Frequently Asked Questions
Can I renew my license online instead of going to the West Valley City office?
Yes, if your license is not expired and you have no medical or vision changes. You can renew online through the Utah DPS website if you have a recent digital photo on file. If your license is expired or you need to report a medical condition, you must visit an office in person.
What if I have a vision problem and do not know if I can pass the test?
See an eye doctor before you visit the office. Bring the eye doctor's statement showing your current vision and any corrections you need. If you wear glasses or contacts, wear them when you take the vision test at the division office.
Do I need an appointment, or is it first-come, first-served?
The West Valley City office does not take appointments. It is first-come, first-served. Arriving early in the morning or mid-week usually means a shorter wait. You can call ahead to ask about current wait times.
What if my doctor says I should not drive because of a medical condition?
Tell the division when ready. Bring your doctor's statement with you. The division will review it and may suspend your license. Driving with a suspended license is illegal and can result in criminal charges, even if your doctor advised against it.
How often do I need to renew my license if I am over 65?
Utah requires drivers over 65 to renew every five years instead of eight years. You will also need a vision test at each renewal. The office will tell you your renewal date when you get your license.