DPS Driver License Offices in the Dallas Area

The Texas Department of Public Safety (DPS) operates the driver license renewal system in Dallas. You can renew in person at any DPS Driver License office in Dallas County, and you do not have to go to the one nearest your home or workplace. The main Dallas locations are downtown on Lamar Street, in Irving on Las Colinas Boulevard, and in Garland on Shiloh Road. Each office handles the same transactions and uses the same renewal process.

Walk-in service is available at all three locations, though wait times vary by time of day and day of week. Early morning (before 10 a.m.) and mid-week visits typically have shorter lines than afternoons or Fridays. You can also check current wait times on the DPS website before you go, which updates throughout the day.

All DPS offices are closed on Sundays and state holidays. Hours are generally 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to noon on Saturday, though the Garland location has slightly different Saturday hours. Call ahead or check the DPS website to confirm the specific hours for the office you plan to visit, since hours can change seasonally.

Key Takeaways

  • DPS operates three main driver license offices in Dallas County: downtown Dallas, Irving, and Garland, and you can renew at any of them.
  • Walk-in service is available at all locations, and you can check current wait times on the DPS website before you arrive.
  • Early morning and mid-week visits usually have shorter waits than afternoons or Fridays.
  • All offices are closed Sundays and state holidays, and hours vary slightly by location, so confirm before you go.
  • You will need your current license, proof of residency, and proof of citizenship or legal presence to renew in person.

What You Need to Bring to the Office

Bring your current Texas driver license or ID card. If your license is expired, you can still use it as identification at the DPS office. If you have lost your license, bring a government-issued photo ID such as a passport or military ID instead.

You must also bring proof of your current Dallas County address. A utility bill, lease agreement, mortgage statement, or bank statement dated within the last 60 days all work. A government check or tax return with your address also counts. If you have recently moved and do not yet have a document in your new name and address, bring a letter from your landlord or mortgage company on official letterhead, dated within the last 30 days.

Finally, bring proof of citizenship or legal presence in the United States. A U.S. birth certificate, passport, certificate of naturalization, or permanent resident card (green card) all satisfy this requirement. If you were born outside the U.S. and do not have a passport or naturalization certificate, a consular report of birth abroad or a valid visa with an I-94 arrival/departure record also works.

Downtown Dallas DPS Office

The main DPS Driver License office in Dallas is located at 4413 Lamar Street, Dallas, TX 75204. This is the largest office in the area and typically has the most staff, though it also draws the most customers. Parking is available in a lot adjacent to the building, though spaces fill quickly during peak hours.

This office is open Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to noon. It is closed Sundays and state holidays. The office handles all renewal types, including standard renewals, renewals with address changes, and renewals after name changes.

Irving DPS Office

The Irving DPS Driver License office is at 3520 Las Colinas Boulevard, Irving, TX 75039. This location serves the western Dallas County area and typically has shorter wait times than the downtown office, especially on weekday mornings. Parking is readily available in the lot surrounding the building.

Hours are Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to noon. The office is closed Sundays and state holidays. This office processes the same range of renewals as the downtown location.

Garland DPS Office

The Garland DPS Driver License office is located at 2713 Shiloh Road, Garland, TX 75041. This office serves the eastern Dallas County area and often has the shortest wait times of the three main locations. Ample parking is available on-site.

Hours at the Garland office are Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 9 a.m. to noon. The office is closed Sundays and state holidays. Like the other locations, it handles all standard renewal transactions.

How to Prepare Before You Go

Gather all required documents at home before you leave for the DPS office. Lay out your current license, proof of address, and proof of citizenship or legal presence in one place so you do not forget anything. If you have a name change or address change since your last renewal, bring the supporting document—a marriage certificate, divorce decree, or court order for a name change, or your lease or utility bill for an address change.

If you wear glasses or contacts for driving, wear them to the office. You will take a new photo for your renewed license, and the photo must match how you normally appear while driving. If you have a medical condition that affects your driving, bring any relevant documentation, such as a letter from your doctor, in case the DPS examiner has questions.

Check the DPS website the morning you plan to visit to see current wait times. If the wait is very long at your first choice, you can drive to one of the other locations instead. Most people can complete a standard renewal in 15 to 30 minutes once they reach the counter, so the wait time shown is usually accurate.

Frequently Asked Questions

Can I renew my license by mail instead of going to an office?

Texas allows mail renewal only if your license is not expired and you meet specific conditions: you must have renewed by mail within the last 10 years, have no medical restrictions on your license, and have no changes to your address or name. If you meet these conditions, DPS will mail you a renewal form. If you do not meet them, you must renew in person at a DPS office.

What if I cannot go during regular office hours?

All three main Dallas DPS offices are open Saturday mornings from 8 a.m. to noon (Garland from 9 a.m. to noon). If you cannot make those hours either, you will need to take time off work or arrange your schedule around office hours, as DPS does not offer evening or Sunday service in Dallas County.

How long does a renewal take at the office?

Once you reach the counter, a standard renewal usually takes 15 to 30 minutes. The total time you spend at the office depends on how long you wait before your number is called. Arriving early in the morning or mid-week typically means a shorter wait.

What if my address or name has changed since my last license?

Bring the supporting document along with your other required papers. For a name change, bring a marriage certificate, divorce decree, or court order. For an address change, bring a recent utility bill or lease. The DPS office will update your record during the renewal process.

Can someone else renew my license for me?

No. You must appear in person at the DPS office to renew your driver license. The office needs to take a new photo and verify your identity and documents directly. A family member or representative cannot complete the renewal on your behalf.