Roblox requests a driver's license or state ID to verify your age when you want to use certain features or change account settings that are restricted to older users
Roblox is a platform where users create and play games. Some features — like the ability to trade items with other players, use voice chat, or access certain games — are only available to users above a specific age. When you try to use one of these features, Roblox may ask you to prove your age by uploading a photo of your driver's license or state ID.
The company does this because federal law and state laws require age verification for certain online activities. Roblox cannot straightforward take your word that you are old enough. They need to see an official document issued by a government agency that shows your date of birth.
This is not unique to Roblox. Many platforms that offer age-restricted features — from social media to gambling sites to apps that sell alcohol — use the same process.
Key Takeaways
- Roblox asks for a driver's license or state ID to verify your age before unlocking features that are restricted to older users.
- You are not required to upload an ID unless you want to use a restricted feature; you can play most games without it.
- Roblox uses third-party verification services to check your ID and then deletes the image from their servers after verification is complete.
- If you do not have a driver's license, you can use a state ID card, passport, or other government-issued ID with your date of birth on it.
- Roblox will not share your ID information with other users or use it for purposes other than age verification.
Which Roblox Features Require Age Verification
Not every Roblox user needs to verify their age. The requirement only applies when you try to use a feature that Roblox restricts to older players. The most common restricted features are item trading, private messaging, and voice chat.
If you are under 13, Roblox limits your account by default. You cannot trade items, use voice chat, or send private messages to other players. If you are between 13 and 17, some features are available but others are not. When you turn 18, or when you verify your age with an ID, you unlock the full set of features.
You can still play games, create games, and join groups without verifying your age. Age verification is only necessary if you want to use the restricted features.
What Happens When You Upload Your ID
When you submit a photo of your driver's license or ID, Roblox sends it to a third-party verification company. That company checks that the ID is real, reads your date of birth, and confirms whether you meet the age requirement. They do not store your ID or share it with Roblox.
After verification is complete, Roblox receives only a confirmation that you are old enough — not a copy of your ID. The image you uploaded is deleted from the verification company's servers. Roblox does not keep a photo of your ID on file.
This process takes a few minutes to a few hours. Once it is complete, the restricted features unlock on your account when ready.
What ID Documents Roblox Will Accept
A driver's license is the most common form of ID, but Roblox accepts other government-issued documents as long as they show your full date of birth and a photo. Acceptable documents include a state ID card, passport, military ID, or national ID card from your country.
The ID must be current or recently expired — Roblox will not accept an ID that expired more than a few years ago. The document must be in English or include an English translation.
If you do not have a driver's license and cannot get one, a state ID card is the easiest alternative. You can obtain one from your state's Department of Motor Vehicles.
Privacy and Security of Your ID Information
Roblox does not store your ID photo or share it with other users. Your ID information is not used for marketing, sold to advertisers, or linked to your game activity. The only purpose is to confirm your age.
The verification company Roblox uses is required by law to protect your information and delete it after verification. If you are concerned about which company Roblox uses, you can check their privacy policy or contact their support team for the specific name.
Your ID information is separate from your Roblox account data. Even if someone hacks your Roblox account, they cannot access the ID you submitted because it is not stored there.
What to Do If Verification Fails or Is Delayed
If the verification company cannot read your ID clearly, the process may fail. This usually happens because the photo is blurry, too dark, or cut off at the edges. If this occurs, Roblox will ask you to upload a new photo. Make sure the entire ID is visible, the text is sharp, and the lighting is even.
Verification normally completes within a few hours, but it can take up to 24 hours during busy periods. If you have been waiting longer than that, contact Roblox support to check the status.
If verification is rejected because the ID is expired or invalid, you will need to submit a different document. Some users have reported that passport photos work better than driver's license photos because the entire page is visible at once.
Alternatives If You Cannot or Do Not Want to Verify Your Age
You do not have to verify your age to use Roblox. You can play games, create games, and participate in the community without uploading an ID. The only trade-off is that you will not have access to trading, voice chat, or private messaging.
If you are under 13, these restrictions exist whether or not you verify your age — they are built into Roblox's terms of service. If you are 13 or older but do not want to upload an ID, you straightforward keep the restrictions that come with your current age group.
Some parents prefer not to have their children submit IDs to any online platform. That is a valid choice. Your child can still enjoy most of Roblox without verification.
Frequently Asked Questions
Can someone else use my ID to verify their Roblox account?
No. The ID must match the name and date of birth on the Roblox account you are verifying. If the names do not match, verification will fail. Each ID can only be used once.
Will Roblox keep my ID information after I verify my age?
No. Roblox does not store your ID photo or personal information from it. The verification company deletes the image after confirming your age. Roblox keeps only a record that your account has been age-verified.
What if I do not have a driver's license or state ID?
You can use a passport, military ID, or national ID card instead. If you do not have any government-issued photo ID, you can explore for a state ID card at your local Department of Motor Vehicles. Some states offer expedited processing if you need it quickly.
Can I verify my age with a birth certificate instead of an ID?
No. Roblox requires a photo ID issued by a government agency. A birth certificate does not have a photo and is not accepted. You must use a driver's license, state ID, passport, or similar document.
What happens if I verify my age and then my account gets hacked?
Your ID information is not stored on your Roblox account, so a hacker cannot access it. If your account is hacked, you can change your password and recover your account without worrying about your ID being compromised.