Where to go for a Texas driver's license in Plano

The Texas Department of Public Safety (DPS) runs all driver's license services in the state. In Plano, you have two main locations: the Plano Driver License Office on West Park Boulevard and the Plano Mega Center on Coit Road. Both issue new licenses, renewals, and replacements. The Mega Center typically has longer hours and handles higher volume, so wait times can vary significantly between the two.

You do not need an appointment at either location, but DPS recommends arriving early in the day to avoid peak afternoon crowds. Both offices are open Monday through Friday, with limited Saturday hours at the Mega Center. You can check current wait times on the Texas DPS website before you go, though the estimates update only a few times per day.

If you cannot visit in person, Texas allows online renewal for some driver's licenses — but only if your license is not expired by more than two years and you meet other specific conditions. The online renewal process takes place through the Texas DPS website and costs less than an in-person visit, though it does not work for first-time licenses or major changes to your information.

Key Takeaways

  • Plano has two DPS driver license offices — one on West Park Boulevard and one on Coit Road (the Mega Center) — both open Monday through Friday with Saturday hours at the Mega Center.
  • You will need a valid form of identification, proof of residency, and your Social Security number or an Individual Taxpayer Identification Number to get or renew a license.
  • New Texas driver's licenses cost around $45 to $65 depending on the type and validity period, while renewals are typically less expensive.
  • If your license is not expired by more than two years, you may be able to renew online through the Texas DPS website without visiting an office in person.
  • Wait times vary by location and time of day; the DPS website shows estimated wait times, though they update only periodically throughout the day.

Documents you need to bring

Texas requires specific documents before you can get a driver's license. You must bring one document that proves your identity — a U.S. passport, military ID, or another state's driver's license all work. You also need proof that you live in Texas, such as a utility bill, lease agreement, mortgage statement, or bank statement dated within the last 90 days. A piece of mail from a government agency also counts.

You will need to provide your Social Security number. If you do not have one, you can bring an Individual Taxpayer Identification Number (ITIN) instead. Bring the original documents or certified copies — photocopies alone are not accepted. If your name has changed due to marriage, divorce, or court order, bring the document that shows the change, such as a marriage certificate or divorce decree.

If you are renewing a license that is not yet expired, the requirements are simpler — you may only need your current license and proof of residency, depending on how long it has been since your last renewal. Check the Texas DPS website for the exact requirements for your situation before you go.

The process at the Plano DPS office

When you arrive, you will check in at the front desk and receive a number. You wait until your number is called, then move to a service window. The staff member will review your documents, verify your information, and ask you questions about your driving history. If you are getting a new license, you will take a vision test and a written exam covering Texas traffic laws. If you are renewing, you may skip the written test depending on your age and how long your current license has been valid.

After the exam, you will have your photo taken for the license. The photo must meet specific requirements — you cannot wear sunglasses, hats, or head coverings (except for religious reasons), and your face must be clearly visible. You will then pay the fee, and the office will give you a temporary paper license that is valid until your plastic card arrives in the mail.

The plastic license typically arrives within 7 to 10 business days. The temporary paper license is valid for driving during that time. If your license does not arrive within two weeks, contact the DPS to check the status. You can also request a replacement at the office if you lose the temporary license before the plastic one arrives.

Costs and payment methods

A new Texas driver's license for someone aged 18 to 84 costs around $45 if you choose the five-year validity option, or around $65 for the eight-year option. Renewal costs are typically lower — around $25 to $35 depending on the validity period. These prices can change, so confirm the exact fee when you arrive or check the Texas DPS website beforehand.

The Plano DPS offices accept cash, debit cards, and credit cards. Some locations may have ATMs on-site if you need cash. If you are paying by check, call ahead to confirm that the specific office accepts checks, as policies can vary. You will receive a receipt showing the fee paid and the temporary license number.

Renewing your license by mail or online

If your Texas driver's license is not expired by more than two years, you may renew it online through the Texas DPS website without visiting an office. Online renewal works only if your address has not changed, you have no medical conditions that affect your driving, and you do not need to update your photo. The online process takes about 10 minutes and costs less than an in-person renewal.

To renew online, you will need your current driver's license number, your date of birth, and a valid payment method. You will receive a temporary license number when ready, and your plastic license will arrive by mail within 7 to 10 business days. If you do not meet the requirements for online renewal, you must visit a DPS office in person.

Mail renewal is also an option in some cases. You can request a mail renewal form from the Texas DPS website or pick one up at a DPS office. Mail renewal takes longer than online renewal — typically 4 to 6 weeks — so plan ahead if you choose this route.

What to do if you have a suspended or revoked license

If your Texas driver's license is suspended or revoked, you cannot renew it at a DPS office until the suspension or revocation is lifted. A suspension is usually temporary and results from unpaid traffic fines, failure to pay child support, or other court-ordered reasons. A revocation is more serious and typically results from multiple traffic violations or DWI convictions.

To find out why your license is suspended or revoked, contact the Texas DPS directly or check your status online through the DPS website. You will need to resolve the underlying issue — pay outstanding fines, complete a required course, or satisfy a court order — before you can restore your license. Once the issue is resolved, you can visit a DPS office to reinstate your license.

The reinstatement process varies depending on the reason for the suspension or revocation. Some cases require you to pay a reinstatement fee in addition to the renewal fee. Call the DPS or visit the office to learn what steps you need to take in your specific situation.

Frequently Asked Questions

Can I renew my Texas driver's license if I am out of state?

If your license is not expired by more than two years and you meet other requirements, you can renew online through the Texas DPS website from anywhere. If you cannot renew online, you must visit a DPS office in Texas in person. Some military members stationed overseas may have other options — contact the DPS to ask about your situation.

What happens if I fail the written driving test?

You can retake the test when ready at the same office. There is no additional fee for retakes. Most people pass on the second or third attempt. You can study the Texas Driver Handbook, which is free on the DPS website, to prepare before your next attempt.

How long is a Texas driver's license valid?

A standard driver's license is valid for five or eight years, depending on which option you choose when you renew. Licenses for people aged 85 and older are valid for two years. Commercial driver's licenses have different validity periods. Your license will show the expiration date on the front.

Can I change my address without renewing my license?

Yes. You can update your address at a DPS office without renewing your license, though you will need to bring proof of your new Texas residency. The address change is free and takes only a few minutes. You can also update your address online through the Texas DPS website if you meet certain requirements.

What if I lost my license or it was stolen?

You can report it lost or stolen at a DPS office and request a replacement. Bring your ID and proof of residency. A replacement license costs around $11 to $15 and arrives by mail within 7 to 10 business days. You will receive a temporary paper license to use while you wait for the plastic card.