The Plano Driver License Office Location and Hours

The Texas Department of Public Safety operates a driver license office in Plano at 2610 Coit Road, Plano, TX 75023. This is the main location where Plano residents can handle most driver license transactions in person. The office is open Monday through Friday, typically from 8 a.m. to 5 p.m., though hours can shift seasonally or for holidays.

Before you go, call ahead at the office directly or check the Texas DPS website to confirm current hours, since staffing changes and special closures do happen. Arriving early in the day generally means shorter wait times, especially on Tuesdays and Wednesdays. The office does not take appointments for most services, so you will be served on a first-come, first-served basis.

Key Takeaways

  • The Plano driver license office is located at 2610 Coit Road and operates Monday through Friday during standard business hours.
  • You will need to bring specific documents depending on whether you are renewing, replacing, or getting a license for the first time.
  • The office does not take appointments, so arriving early reduces your wait time.
  • If you cannot visit in person, Texas offers online renewal for some driver licenses and a mail-in option for certain transactions.

What Documents You Need to Bring

The documents required depend on what you are doing. For a renewal, bring your current driver license, proof of residency (a utility bill, lease, or mortgage statement dated within 90 days), and your Social Security number or a document showing it. If your address has changed, bring the residency proof showing your new address.

For a replacement license (lost, stolen, or damaged), bring your Social Security number, proof of residency, and proof of identity such as a passport, birth certificate, or military ID. If you are getting your first license, the requirements are more extensive: you will need proof of identity, proof of Social Security number, proof of residency, and proof of lawful presence in the United States (passport, visa, or birth certificate for U.S. citizens).

Bring originals or certified copies — photocopies are not accepted for most documents. If any document is not in English, bring a certified translation along with the original.

When to Use Online Renewal Instead

Texas allows online renewal for some driver licenses without a trip to the office. You can renew online if your license is not expired, you have no medical conditions that require a new photo, your address has not changed, and you are not changing your name. The online process takes about 10 minutes and costs the same as renewing in person.

To renew online, visit the Texas DPS website, enter your driver license number and date of birth, and follow the prompts. Your new license will arrive by mail within 7 to 10 business days. If you do not meet the requirements for online renewal — for example, if your license is already expired or you need a new photo — you must visit the office in person.

What to Expect During Your Visit

When you arrive, check in at the front desk and take a number. You will wait until your number is called, then proceed to a window where a staff member will review your documents and ask you questions about your process. They will take your photo and signature at that time. The entire process usually takes 15 to 45 minutes depending on how busy the office is.

You will pay the renewal or replacement fee at the window. Fees vary depending on the type of license and how long it is valid for — a standard renewal is less expensive than a first-time license. The office accepts cash, check, and debit or credit card.

After you finish, you will receive a temporary paper license that is valid for 45 days while your permanent license is printed and mailed to you. Your new license typically arrives within 7 to 10 business days.

If You Need a Commercial Driver License

Commercial driver licenses (CDLs) require additional steps and cannot be renewed online. You must visit the office in person, bring your current CDL plus all the standard renewal documents, and pass a written test and driving test. The Plano office handles CDL testing, but you should call ahead to schedule a test appointment, as CDL slots fill up quickly.

Bring your current CDL, proof of residency, and any medical certification documents if your CDL requires them. The testing process takes longer than a standard renewal — plan for 2 to 3 hours. Fees for CDL renewal are higher than standard licenses.

Parking and Accessibility

The Coit Road office has a parking lot with accessible spaces near the entrance. The building is wheelchair accessible with accessible restrooms inside. If you have mobility concerns or other accessibility needs, call the office before your visit to let staff know you are coming.

The office is located near public transit if you prefer not to drive. Check the local Plano transit website for bus routes that serve the Coit Road area.

What to Do If the Office Is Too Busy

If you arrive and the wait is longer than you can manage, you have options. You can come back at a different time — early morning or late afternoon on weekdays tends to be less crowded than midday. You can also check whether your transaction qualifies for online renewal or mail-in renewal, which would eliminate the need to visit in person.

Some transactions, like address changes only, can be done by mail. Contact the Texas DPS to ask whether your specific need can be handled by mail, and request the forms and instructions. This takes longer overall but requires no office visit.

Frequently Asked Questions

Can I renew my license before it expires?

Yes. You can renew up to one year before your license expires. Renewing early does not change your expiration date — your new license will expire one year from the date you renew, not from the date your old license would have expired.

What if I moved to Plano from another state?

You must get a Texas driver license within 30 days of establishing residency. Bring your out-of-state license, proof of residency in Plano, proof of identity, and proof of Social Security number. You will take a written test and have your photo taken. Your out-of-state license is not valid once you become a Texas resident.

Do I need an appointment?

No. The Plano office operates on a first-come, first-served basis. However, you can call ahead to ask about current wait times, and some transactions like CDL testing may require scheduling. Check the Texas DPS website or call the office to confirm whether your specific need requires an appointment.

How long does it take to get my new license after I explore?

Your temporary paper license is valid when ready and works as your driver license for 45 days. Your permanent license is mailed to you and typically arrives within 7 to 10 business days. If it does not arrive within that window, contact the Texas DPS to check the status.

What if I lost my Social Security card?

You can bring other documents that show your Social Security number, such as a tax return, W-2, or bank statement. You do not need the card itself — you just need to prove your number. If you cannot provide any document with your number, you will need to contact the Social Security Administration to get a replacement card before you can renew your driver license.