The Tennessee Department of Driver Services handles your driver's license, ID card, and driving record
The Tennessee Department of Driver Services (DDS) is the state agency that issues driver's licenses, ID cards, and maintains your driving record. It is part of the Tennessee Department of Safety and Homeland Security. When you need to renew your license, change your address, request a copy of your driving record, or handle any other license-related matter in Tennessee, you work with DDS.
DDS operates driver service centers across the state where you can handle most transactions in person. You can also complete some tasks online through their website or by mail, depending on what you need.
Key Takeaways
- The Tennessee Department of Driver Services is located within the Department of Safety and Homeland Security and issues all Tennessee driver's licenses and ID cards.
- You can renew your license online at the DDS website if you meet certain requirements, such as having a valid license and no medical restrictions.
- Driver service centers are located throughout Tennessee, and you can find the one nearest you on the DDS website along with hours and services offered.
- Your driving record can be ordered online, by mail, or in person at any driver service center.
- Address changes, license replacements, and other updates often require a visit to a driver service center with proof of residency and identification.
Where to find a driver service center near you
Tennessee has driver service centers in most counties. To find the location, hours, and services available at the center nearest you, visit the Tennessee Department of Driver Services website and use their location finder tool. You can search by county or city.
Many centers operate Monday through Friday during standard business hours, though some offer extended hours or Saturday appointments. Call ahead or check the website before you go, because hours vary by location and some services may require an appointment.
Renewing your Tennessee driver's license
How you renew depends on when your license expires and whether you can renew online. Tennessee allows online renewal for many drivers whose licenses are not expired or more than six months past expiration. You must have a valid Social Security number on file, no medical restrictions, and a Tennessee address on record.
To renew online, go to the DDS website, create an account or log in, and follow the steps to pay the renewal fee. Your new license will be mailed to you. If you cannot renew online, you must visit a driver service center in person with proof of residency (such as a utility bill or lease) and a valid ID.
Your license expires on your birthday. Tennessee licenses are valid for eight years for drivers under 65 and four years for drivers 65 and older. You can renew up to one year before your license expires.
Getting a copy of your driving record
Your driving record shows your license status, violations, accidents, and suspensions. You can order a copy online through the DDS website, by mail, or in person at any driver service center. There is a fee for each copy, which varies depending on whether you want a certified or uncertified record.
Online orders are processed quickly and can often be printed when ready or mailed within a few business days. If you order by mail, include a check or money order for the fee, your full name, date of birth, and driver's license number. Mail your request to the address listed on the DDS website.
Changing your address or replacing a lost license
If you move to a new address in Tennessee, you must update your license within 30 days. You can change your address online if your license is not expired, or you can visit a driver service center with proof of your new address and your current ID.
If your license is lost, stolen, or damaged, you must visit a driver service center to request a replacement. Bring a valid ID and proof of residency. There is a replacement fee. If your license was stolen, you may also want to file a report with local police, though it is not required to get a replacement.
Handling suspensions and reinstatement
Your license can be suspended for reasons such as unpaid traffic tickets, failure to pay child support, medical conditions, or DUI convictions. If your license is suspended, you cannot legally drive in Tennessee or most other states.
To reinstate your license, you must first resolve the reason for the suspension. This might mean paying fines, completing a DUI education program, or providing medical clearance. Once the issue is resolved, contact DDS to confirm what documents you need, then visit a driver service center with those documents and pay the reinstatement fee.
Contacting the Tennessee Department of Driver Services
You can reach DDS by phone, mail, or through their website. The main phone number is available on the DDS website, and you can also find contact information for specific driver service centers. Phone wait times can be long during peak hours, so consider visiting in person or checking the website first for answers to common questions.
For written inquiries, mail your letter to the address listed on the DDS website. Include your driver's license number, full name, and date of birth so they can locate your record. Response times vary, but you should expect a reply within two to three weeks.
Frequently Asked Questions
Can I renew my Tennessee driver's license by mail?
Tennessee does not offer mail renewal. You can renew online if you meet the requirements, or you must visit a driver service center in person. Online renewal is faster and does not require you to leave home.
How long does it take to get a new license after I renew?
If you renew online, your license is mailed to you and typically arrives within 7 to 10 business days. If you renew in person at a driver service center, you may receive a temporary license on the spot and your permanent license by mail within the same timeframe.
What do I need to bring to a driver service center?
You need a valid ID (such as a passport or current out-of-state license) and proof of Tennessee residency (such as a utility bill, lease, or bank statement with your name and address). For some transactions, you may also need your Social Security number. Check the DDS website for the specific documents needed for your transaction.
How do I check if my license is suspended?
You can check your license status on the DDS website by entering your driver's license number and date of birth. You can also call DDS or visit a driver service center. If your license is suspended, the website or phone representative will tell you the reason and what you must do to reinstate it.
Can I get a duplicate license if mine is still valid?
Yes. You can request a duplicate or replacement license at any driver service center if your license is lost, stolen, or damaged, or if you straightforward want an extra copy. There is a fee for a replacement license. Bring your ID and proof of residency.