What to expect when you visit the Pompano Citi Centre for your driver license photo

The Pompano Citi Centre location is one of several Florida Department of Highway Safety and Motor Vehicles (DHSMV) offices where you can have your photo taken for a driver license or ID card. The office is located at 1900 North Federal Highway, Pompano Beach, Florida 33062. You will need to bring specific documents, follow the photo requirements, and be prepared for wait times that vary by day and time of day.

The photo taken at this office becomes part of your official state ID, so understanding the rules ahead of time helps you avoid retakes or delays. Florida has specific requirements about how you must appear in the photo, what you can and cannot wear, and what documents prove your identity.

Key Takeaways

  • The Pompano Citi Centre DHSMV office is located at 1900 North Federal Highway and takes photos for driver licenses and ID cards during regular business hours.
  • You must bring a valid Social Security card or tax return, proof of Florida residency, and proof of identity — all originals, not copies.
  • Florida's photo rules prohibit sunglasses, tinted lenses, head coverings (except for religious reasons with documentation), and require a plain light background with your face clearly visible.
  • Wait times at this location typically range from 30 minutes to over two hours depending on the day of the week and time you arrive.
  • You can check current wait times online through the DHSMV website before you go, which helps you plan when to visit.

Documents you need to bring for your photo appointment

Florida requires three categories of documents when you go to have your driver license photo taken. First, you need proof of your Social Security number — either an original Social Security card or a tax return showing your full SSN. Copies are not accepted. Second, you need proof that you live in Florida, such as a utility bill, lease agreement, mortgage statement, or bank statement dated within the last 60 days. Third, you need proof of identity, which can be a passport, birth certificate, military ID, or previous driver license.

All documents must be originals. The office staff will not accept photocopies, faxes, or photos of documents on your phone. If you are renewing your license and your name has changed since your last license was issued, bring a marriage certificate, divorce decree, or court order showing the legal name change. Bring these documents in a folder or envelope so they stay clean and readable.

Florida's photo requirements and what will cause a retake

Your photo must show your face clearly against a plain, light-colored background. You cannot wear sunglasses or glasses with tinted lenses. Regular eyeglasses are allowed if they do not have a glare or tint. You cannot wear a head covering unless you have a religious reason — in that case, you must bring written documentation from your religious organization explaining why you wear it. The covering must not shadow your face or hide your facial features.

You must look directly at the camera with a neutral expression. You cannot smile, frown, or make exaggerated faces. Your eyes must be open and visible. If you have a medical condition that prevents you from looking directly at the camera, bring a letter from your doctor explaining the condition. Hats, visors, and hoods are not allowed. Hair must not cover your eyes or most of your face. If the photographer determines your appearance does not meet these rules, you will be asked to retake the photo on the spot.

Wait times and the best times to visit

The Pompano Citi Centre office does not take appointments for photos — it operates on a first-come, first-served basis. Wait times vary significantly depending on when you arrive. Early morning, typically between 8 a.m. and 9 a.m. when the office opens, usually has shorter waits. Mid-morning and early afternoon tend to be busier. Late afternoon, after 4 p.m., often sees another surge as people leave work.

Tuesdays through Thursdays are typically less crowded than Mondays and Fridays. The office is closed on Sundays and most state holidays. You can check current wait times on the DHSMV website before you leave home — the site updates wait times for each location throughout the day. Arriving during a slower time means you may spend 30 minutes or less at the office instead of two hours or more.

Office hours and location details

The Pompano Citi Centre DHSMV office is open Monday through Friday from 8 a.m. to 5 p.m., and Saturday from 8 a.m. to 12 p.m. (noon). The office is closed on Sundays. The address is 1900 North Federal Highway, Pompano Beach, Florida 33062. Parking is available on-site. If you are using public transportation, Broward County Transit serves this area — you can check current bus routes on the Broward County Transit website.

The office is located in a commercial area with nearby restaurants and shops, so if you arrive early and the wait is long, you have options for getting food or coffee while you wait. However, you must be present and ready when your number is called, so do not leave the building.

What happens after your photo is taken

After your photo is taken, the office staff will process your information and issue your driver license or ID card. If you are renewing an existing license, your new card will be mailed to the address on file within 7 to 10 business days. If you are getting your first license or replacing a lost or stolen card, the timeline is the same. You will receive a temporary paper license at the office that you can use while you wait for your permanent card to arrive.

Keep your temporary license in a safe place. It is valid for driving and serves as proof that you have a license on file. When your permanent card arrives in the mail, the temporary license is no longer valid. If your permanent card does not arrive within two weeks, contact the DHSMV to check the status.

Frequently Asked Questions

Can I wear makeup or nail polish in my driver license photo?

Yes. Makeup and nail polish are allowed. However, avoid heavy makeup that significantly changes your appearance or makes your face unrecognizable. The photo must show what you actually look like day to day, so the DHSMV can use it to identify you.

What if I need a new photo but my license is not expired?

You can request a new photo at any DHSMV office, including Pompano Citi Centre. You will pay a fee for the replacement photo and card. Bring the same documents you would bring for a renewal — proof of SSN, residency, and identity.

Can someone else pick up my license if I cannot go back to the office?

No. Your license is mailed directly to your address on file. You do not need to return to the office to pick it up. If your mailing address changes before your card arrives, contact the DHSMV to update it.

What if I fail the vision test at the photo appointment?

The photo appointment itself does not include a vision test. If you are renewing your license or getting a new one, a vision test happens separately during the license transaction. If you fail, you may be required to wear corrective lenses while driving, which will be noted on your license.

Do I need to make an appointment for the photo, or can I just walk in?

The Pompano Citi Centre office does not take appointments for photos. You walk in and take a number. You will wait your turn based on how many people are ahead of you. Checking the online wait time before you go helps you decide whether to go now or come back at a slower time.