Where the Garland Driver's License Office Is Located
The City of Garland operates a driver's license office at 220 North Glenbrook Drive, Garland, TX 75040. This is the main location where you can renew, replace, or obtain a Texas driver's license. The office is run by the Texas Department of Public Safety (DPS), which issues all driver's licenses in the state, but this particular office serves the Garland area.
The office is located in a municipal building near downtown Garland. If you are driving there, parking is available on-site. Public transportation options depend on your starting point, but you can check the DART (Dallas Area Rapid Transit) website for bus routes that serve this address.
Hours and What to Bring
The Garland driver's license office operates during standard business hours, typically Monday through Friday. Hours can vary seasonally and may change for holidays, so call ahead at the office or check the Texas DPS website before you go. This prevents a wasted trip if the office closes early or is unexpectedly closed.
Bring your current identification document — a passport, birth certificate, or previous driver's license — along with proof of residency such as a utility bill or lease agreement dated within the last 90 days. You will also need your Social Security number. If you are renewing, bring your current license. If you are obtaining a license for the first time, bring proof that you passed the written and driving tests at an approved testing location.
Bring the original documents, not copies. The office staff will not accept photocopies for initial identification verification, though they may make copies for their records after verifying the originals.
Key Takeaways
- The Garland driver's license office is located at 220 North Glenbrook Drive and is operated by the Texas Department of Public Safety.
- You must bring original identification documents and proof of residency dated within 90 days; copies alone will not be accepted.
- Call the office or check the Texas DPS website before visiting to confirm current hours, as they vary by season and holiday.
- If you are obtaining a license for the first time, you must have already passed both the written test and the driving test at an approved testing location.
- The office processes renewals, replacements, and new licenses, but processing times vary depending on whether you need a standard or Real ID compliant license.
Renewing Your License at the Garland Office
If your license is still valid or expired less than two years ago, you can renew it in person at the Garland office. Bring your current license, proof of residency, and your Social Security number. You will not need to retake the written or driving test unless your license has been suspended or revoked.
Renewal appointments are not always required, but the office may ask you to schedule one if wait times are long. Check the Texas DPS website to see if you can book a time slot before you go. Walk-ins are usually accepted, but arriving early in the day typically means shorter waits.
The office will take a new photo and issue your renewed license on the spot or mail it to you within one to two weeks, depending on the type of license you request. A standard driver's license costs less than a Real ID compliant license, which is required for federal travel and some government buildings as of May 2025.
Getting a License for the First Time
If you have never held a Texas driver's license, you must pass the written knowledge test and the driving test before you visit the Garland office. You cannot take these tests at the driver's license office itself — you must go to an approved testing location first, which may be a separate DPS office, a licensed driving school, or a third-party testing center.
Once you have passed both tests, bring your test completion documents to the Garland office along with your identification, proof of residency, and Social Security number. The office will verify your test results, take your photo, and issue your new license. Processing takes one to two weeks if the license is mailed, or you may receive it when ready depending on the office's current capacity.
Replacing a Lost, Stolen, or Damaged License
If your license is lost, stolen, or damaged, you can replace it at the Garland office without retaking any tests. Bring proof of your identity and residency, your Social Security number, and a police report if your license was stolen. The police report is not always required, but having one speeds up the process and protects you if someone uses your lost license fraudulently.
A replacement license is issued the same way as a renewal — either on the spot or mailed within one to two weeks. The cost is the same as a renewal. If your license was stolen, consider placing a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) to protect yourself from identity theft.
Real ID Compliance and What It Means
As of May 7, 2025, a standard Texas driver's license is no longer accepted for federal travel, entry to federal buildings, or access to military bases. You must have a Real ID compliant license or another accepted form of identification such as a passport or military ID.
A Real ID license costs more than a standard license and requires additional documentation — typically a certified birth certificate or passport, proof of Social Security number, and proof of residency. The Garland office can issue a Real ID license, but the process takes longer because the office must verify more documents. Ask the staff whether you need Real ID when you arrive, or check the Texas DPS website before your visit to understand which documents to bring.
Wait Times and What to Expect
Wait times at the Garland office vary depending on the day of the week and time of day. Mornings and early afternoons on weekdays are typically less crowded than late afternoons. Mondays and Fridays tend to be busier than mid-week days. If you have a scheduled appointment, you will usually be seen within 15 to 30 minutes of your appointment time.
Walk-ins may wait 30 minutes to two hours depending on how many people are ahead of you. The office has a ticket system — take a number when you arrive and wait for your number to be called. Bring something to read or work on, as seating is limited and the wait can be unpredictable.
Frequently Asked Questions
Can I renew my license online instead of going to the Garland office?
Texas allows online renewal for some drivers, but only if your license is not expired more than two years, you have no medical restrictions, and you have not had certain violations. Check the Texas DPS website to see if you are may be able to access. If you are not, you must visit the Garland office in person.
What if I do not have proof of residency dated within 90 days?
You will need to bring an alternative document that shows your current address, such as a recent bank statement, insurance policy, or government mail. Call the Garland office before you go to ask which documents they accept, because the list varies slightly.
How long does it take to get a license after I visit the office?
If you receive your license at the office, you have it when ready. If the office mails it, expect one to two weeks for standard delivery. Real ID licenses may take slightly longer because additional verification is required. You can check the status of a mailed license on the Texas DPS website using your driver's license number.
Do I need an appointment, or can I just walk in?
Walk-ins are accepted at the Garland office, but appointments are recommended if you want to avoid a long wait. You can schedule an appointment on the Texas DPS website or by calling the office. If you walk in without an appointment, arrive early in the day for shorter wait times.
What if I fail the driving test — can I retake it at the Garland office?
No. The Garland driver's license office does not administer driving tests. You must retake the test at an approved testing location, such as another DPS office or a licensed driving school. Once you pass, bring your new test completion documents back to the Garland office to obtain your license.