The Maryville Driver License Office Location and Hours

The Tennessee Department of Safety and Homeland Security operates a driver license office in Maryville at 615 East Broadway, Maryville, TN 37804. This is the main location where Blount County residents can handle driver license transactions in person.

The office is open Monday through Friday, 8:00 a.m. to 4:30 p.m., and closed on state holidays and weekends. Hours can change seasonally or due to staffing, so calling ahead at (865) 984-0700 before you go is a practical step. The office does not take appointments for most services, so expect to arrive early or during slower times if you want a shorter wait.

Parking is available on-site. The building is accessible to people with mobility limitations. If you cannot visit during regular business hours, the Maryville location is your only option in the when ready area — there is no evening or Saturday service at this office.

Key Takeaways

  • The Maryville driver license office is at 615 East Broadway and operates Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekend or evening hours.
  • You do not need an appointment for most driver license services, but arriving early or mid-morning typically means shorter waits.
  • Call (865) 984-0700 to confirm hours before you go, since holiday closures and staffing changes can affect availability.
  • The office handles renewals, replacements, address changes, and new license applications for both standard and commercial licenses.
  • Bring your current ID, proof of residency, and Social Security number or documentation — requirements vary by the type of transaction you need.

What Documents You Need to Bring

The documents required depend on whether you are renewing an existing license, replacing a lost or damaged one, or explore for a new license. Tennessee groups these into three main categories, and the Maryville office staff will tell you what you are missing if you arrive unprepared — but you will lose time waiting in line again.

For a renewal or replacement of a standard driver license, bring your current Tennessee driver license or ID card, proof of your Social Security number (your Social Security card, W-2, or 1099 form), and proof of your current address (a utility bill, lease, or bank statement dated within the last 60 days). If your name has changed since your last license, bring a marriage certificate, divorce decree, or court order showing the change.

For a new driver license if you have never held one in Tennessee, you need a birth certificate or passport, proof of Social Security number, proof of residency, and proof of your legal name. If you are under 18, a parent or guardian must be present. The office also requires you to pass a vision screening and written knowledge test on the spot, so you cannot complete a new license process in one visit if you have not studied Tennessee traffic laws.

For a commercial driver license (CDL) or CDL renewal, requirements are more detailed and include medical certification forms. Ask the office staff or check the Tennessee Department of Safety website before you go if you need a CDL, because the process is longer and requires additional steps.

Fees and Payment Methods

A standard driver license renewal costs $27 and is valid for eight years. A replacement for a lost, stolen, or damaged license costs $27. A new driver license for someone who has never held one costs $27 for the first eight-year license. These prices are set by the state and do not vary between offices.

The Maryville office accepts cash, debit cards, and credit cards. They do not accept checks. If you are paying by card, bring the card itself — they do not process payments over the phone or by mail from this office.

If you renew by mail instead of visiting in person, the fee is the same, but you must meet specific requirements: your license must not be expired by more than one year, you must be between 18 and 64 years old, and you must have a valid Tennessee address on file. Mail renewal takes longer than in-person service, typically two to three weeks.

When You Cannot Visit the Maryville Office

If you live in Blount County but cannot reach Maryville during business hours, you have limited alternatives. Tennessee does not operate mobile license units or satellite offices in smaller towns near Maryville. The nearest other driver license offices are in Knoxville (about 20 miles away) and Seymour (about 15 miles away), both with the same hours as Maryville.

Mail renewal is an option if your license is not expired and you meet the age and address requirements listed above. You can request a renewal form by calling the Maryville office or downloading it from the Tennessee Department of Safety website. Mail it with your current license, the fee, and proof of residency to the address provided on the form.

If your license is expired by more than one year, you cannot renew by mail and must visit an office in person. In that case, taking a day off work or arranging transportation to Maryville during business hours is necessary — there is no workaround.

What to Expect During Your Visit

When you arrive, check in at the front desk and tell staff what service you need. You will receive a number and wait for your turn. The wait time varies widely depending on the day and time — Monday mornings and late afternoons tend to be busier, while mid-morning on Tuesday through Thursday is often quieter.

Once you reach a window, the staff member will review your documents, collect your fee, take your photo, and process your transaction. For a renewal or replacement, this usually takes 10 to 15 minutes. For a new license, you will also take a written test and vision screening, which adds 20 to 30 minutes.

Your new license is printed on-site and issued before you leave. You do not have to wait for it to arrive by mail. If you need a temporary paper license to drive while your physical card is being processed, ask the staff — they can issue one in some cases, though policies vary.

Special Circumstances and Restrictions

If you are under 18, a parent or legal guardian must be present for a new license process. The guardian must bring a photo ID and proof of the relationship (birth certificate or custody papers). Minors can renew an existing license without a guardian present if the license is not expired.

If you have a suspended or revoked license, you cannot renew it at the Maryville office. You must first resolve the suspension or revocation through the Tennessee Department of Safety or the court that issued it. Call (865) 984-0700 and ask how to check the status of your license before you visit.

If you are explore for a Real ID-compliant driver license (required for federal building access and domestic air travel starting in 2025), the process is the same as a standard renewal or new license, and the fee is identical. Real ID compliance is now standard for all Tennessee driver licenses issued or renewed.

Frequently Asked Questions

Can I renew my license online instead of going to the office?

Tennessee does not offer online driver license renewal. You can renew by mail if your license is not expired and you are between 18 and 64, or you must visit the Maryville office in person. Call (865) 984-0700 to request a mail renewal form.

What if I lost my Social Security card and cannot find proof of my number?

You can bring a W-2, 1099, tax return, or bank statement showing your Social Security number instead of the card itself. If you do not have any of these, contact the Social Security Administration to request a replacement card before you visit the Maryville office.

How long does it take to get a new license if I have never had one before?

A new license is issued the same day you visit, but you must pass the written knowledge test and vision screening first. Plan for 45 minutes to an hour total. You cannot complete the process if you have not studied Tennessee traffic laws, so review the driver handbook before you go.

Is there a way to skip the line or get an appointment?

The Maryville office does not offer appointments or express service. Arriving early in the morning or mid-week typically means shorter waits. Call the office to ask about current wait times before you visit.

What do I do if my license was suspended or revoked?

You cannot renew a suspended or revoked license. Contact the Tennessee Department of Safety at (865) 984-0700 to learn why your license was suspended and what steps you need to take to restore it before you can renew.