Where the Orem Driver License Office Is Located
The Utah Driver License Division office at 1370 West is in Orem, Utah. This is a full-service location where you can renew your license, get a duplicate, take a written test, or schedule a driving test. The office handles both standard and Real ID licenses.
The address is 1370 West Center Street, Orem, UT 84057. This location is not the only driver license office in Utah County — there are others in Provo and Lehi — but the Orem office serves the central part of the county and is accessible from Interstate 15.
Key Takeaways
- The Orem office at 1370 West Center Street handles renewals, duplicates, written tests, and driving tests during posted business hours.
- You will need a valid form of identification and proof of residency to renew or get a duplicate license.
- The office does not take appointments for most services, so you should arrive early or check current wait times before you go.
- Real ID licenses require additional documents beyond a standard renewal, so bring your Social Security card and proof of citizenship or legal residency.
- Driving tests must be scheduled in advance by phone or online, even though walk-in renewals and duplicates are available.
What Documents You Need to Bring
For a license renewal or duplicate, bring a valid form of identification (your current license, passport, or tribal ID), proof of your current address (a utility bill, lease, or bank statement dated within 90 days), and your Social Security number. If you do not have your Social Security card with you, you can provide the number from memory, but the office may ask you to verify it later.
If you are getting a Real ID license instead of a standard license, you will also need to bring proof of citizenship or legal residency. This can be a birth certificate, passport, naturalization papers, or a permanent resident card. Real ID licenses have a gold star in the upper right corner and are required for federal building access and domestic air travel starting in 2025.
Bring your current license or a form of ID even if it is expired. The office staff will use it to pull up your existing record and speed up the process.
Hours and Wait Times at the Orem Location
The Orem office is open Monday through Friday during standard business hours. Exact hours vary by season and staffing, so call ahead or check the Utah Driver License Division website before you go. The office typically closes for lunch and may have reduced hours on certain days.
Wait times at this location range from 30 minutes to over two hours depending on the time of day and day of the week. Mornings tend to be less crowded than afternoons. The office does not take appointments for renewals or duplicates, so you arrive and take a number at the door.
If you want to avoid a long wait, call the office directly at the number listed on the Driver License Division website to ask about current wait times before you leave home. Some people find it faster to visit a different county office if the Orem location is backed up.
How to Renew Your License at This Office
Walk in with your documents, take a number from the dispenser near the entrance, and wait for your number to be called. Tell the clerk whether you want a standard license or a Real ID license. The clerk will verify your identity and residency, take a new photo, and process your renewal on the spot.
Renewals cost a set fee that depends on whether you are renewing for four or eight years. You can pay by cash, check, or card. The office will give you a temporary paper license that is valid when ready while your plastic card is mailed to your address. The plastic card usually arrives within two to three weeks.
If your license is expired by more than three years, you may have to take a written test or vision test before the office will renew it. Ask the clerk when you arrive whether you will need to test.
How to Schedule a Driving Test
Driving tests at the Orem office must be scheduled in advance. You cannot walk in and take a test the same day. Call the Driver License Division phone number or go to their online scheduling system to book your test at least a few days ahead. Tests are available on weekdays and some Saturdays depending on demand.
When you arrive for your test, bring your current license or ID, proof of residency, and the vehicle you will be tested in. The vehicle must be registered, insured, and in safe working condition. The examiner will check the brakes, lights, wipers, and horn before the test begins.
The driving test takes about 20 to 30 minutes. You will drive on local streets and demonstrate basic skills like parking, turning, and following traffic laws. If you pass, the examiner will issue you a license on the spot. If you do not pass, you can schedule another test, usually within a few days.
Getting a Duplicate License at This Office
A duplicate license is a replacement for a license you lost, had stolen, or damaged. Bring your ID and proof of residency just as you would for a renewal. Tell the clerk you need a duplicate, and they will take a new photo and process it when ready.
A duplicate costs less than a renewal because it does not extend your license expiration date — it just replaces the card you had. You will get a temporary paper license right away and the plastic card in the mail within two to three weeks.
If your license was stolen, consider filing a police report first. Some people do this to protect themselves in case someone tries to use the stolen license. The police report is not required to get a duplicate, but it creates a record.
Real ID Requirements and the Gold Star License
A Real ID license has a gold star in the upper right corner and meets federal requirements for entering federal buildings and boarding domestic flights. Starting in 2025, a standard license without the star will not be accepted for these purposes, though you can still use it to drive.
To get a Real ID at the Orem office, bring everything you would bring for a standard renewal, plus proof of citizenship or legal residency. Acceptable documents include a U.S. birth certificate, passport, naturalization certificate, or permanent resident card. The office will make a copy of this document and keep it on file.
A Real ID costs the same as a standard license and takes the same amount of time to process. The only difference is the additional citizenship document and the gold star on the card. If you already have a Real ID, you do not need to get another one unless your current license expires.
Frequently Asked Questions
Can I renew my license online instead of going to the office?
Utah allows online renewals for certain people — usually those whose licenses are not expired and who do not need a new photo. Go to the Driver License Division website to see if you are may be able to access. If you are, you can renew online and skip the office visit. If you are not may be able to access, you must go in person.
What if I do not have proof of residency?
Proof of residency must be a document dated within 90 days with your name and current address. If you do not have a utility bill or lease, ask the clerk what other documents they accept — some offices take bank statements, insurance papers, or government mail. Call ahead to confirm what the Orem office will take.
How long does it take to get my plastic license card in the mail?
The plastic card usually arrives within two to three weeks of your visit. You will receive a temporary paper license at the office that is valid when ready for driving. If your card does not arrive after three weeks, call the Driver License Division to check the status.
Do I need to take a written test to renew my license?
Most people do not need to take a written test for a renewal. However, if your license has been expired for more than three years, or if the clerk sees a reason to test you, you may have to answer questions about traffic laws. The test is short and covers basic rules of the road.
Can I get a Real ID if I am not a U.S. citizen?
No. A Real ID requires proof of U.S. citizenship or legal permanent residency. If you are in the country on a visa or other temporary status, you can get a standard license without the gold star. That standard license is valid for driving but cannot be used for federal building access or air travel after 2025.