The Plano Driver License Office Location and Hours

The Texas Department of Public Safety operates a driver license office in Plano at 2610 W. Spring Creek Parkway, Plano, TX 75023. This is the main location where Plano residents can renew, replace, or obtain a driver license or ID card. The office is open Monday through Friday, 8 a.m. to 5 p.m., and closed on weekends and state holidays.

Wait times at this location vary by time of day and day of week. Early mornings and mid-week visits typically have shorter lines than late afternoons or Fridays. The office does not take appointments, so you arrive and take a number. During peak times, waits can exceed an hour.

If you cannot reach the Plano office or need to confirm current hours before visiting, you can call the Texas DPS at 1-888-589-6556. This line can also direct you to other nearby locations if the Plano office is temporarily closed or if you prefer a different branch.

Key Takeaways

  • The Plano driver license office is located at 2610 W. Spring Creek Parkway and operates Monday through Friday, 8 a.m. to 5 p.m., with no weekend hours.
  • No appointments are offered; you arrive during business hours, take a number, and wait for your turn.
  • Early mornings and mid-week visits typically have shorter wait times than afternoons or Fridays.
  • You can call 1-888-589-6556 to confirm hours, check wait times, or find alternative DPS locations in the Dallas area.

What Documents You Need to Bring

The documents required depend on whether you are renewing an existing license, replacing a lost or stolen one, or obtaining your first Texas driver license. For a renewal, bring your current driver license or ID card, proof of residency (such as a utility bill or lease dated within the last 90 days), and your Social Security number.

If you are replacing a lost or stolen license, bring proof of residency, your Social Security number, and a completed DL 43 form (process for Texas Driver License or ID Card), which you can fill out at the office. For a first-time license, you will need a certified birth certificate or passport, proof of residency, proof of Social Security number (such as a Social Security card or W-2), and the completed DL 43 form.

Bring the original documents or certified copies—photocopies are not accepted for most items. If your name has changed due to marriage or court order, bring the legal document proving the change.

Fees and Payment Methods

A standard five-year driver license costs $25 in Texas. An eight-year license costs $40. An ID card (non-driver) costs $16 for five years or $25 for eight years. Replacement licenses for lost or stolen cards cost the same as a new license. The Plano office accepts cash, debit cards, and credit cards.

If you are over 85 years old, your license is free. Military members on active duty can renew for free as well. Ask the staff at the office if you think you may have access to for a fee waiver.

Renewing Your License Before It Expires

You can renew your Texas driver license up to two years before it expires. Renewing early does not extend your expiration date—your new license will still expire on the same month and year as your current one would have. Many people renew early to avoid the rush during the final months before expiration.

If your license has already expired, you can still renew it at the Plano office, but you may be required to pass a vision test or written exam depending on how long it has been expired. Licenses expired for more than two years may require a full retest.

Getting a Real ID Compliant License

Texas driver licenses issued after January 22, 2018, are Real ID compliant by default. A Real ID license meets federal standards for domestic air travel and entry to federal buildings. You do not need to request it separately—it is the standard license issued at the Plano office.

If you have an older license issued before 2018, you can upgrade it to Real ID at your next renewal. The process is the same as a regular renewal; just bring the required documents listed above. There is no additional fee for Real ID compliance.

Handling Name Changes and Address Updates

If your name has changed since your last license was issued, bring the legal document proving the change—a marriage certificate, divorce decree, or court order. The Plano office will update your license with the new name at no additional cost during renewal.

You can also update your address without renewing your license. Visit the office with your current license and proof of your new address (utility bill, lease, or bank statement dated within 90 days). Address changes are free and take only a few minutes.

Alternatives to Visiting the Plano Office in Person

Texas allows some transactions online through the DPS website. You can renew your license online if you meet certain conditions: your license must not be expired, you must have a valid Social Security number on file, and you must not have any medical conditions that require a vision or medical exam. Online renewal costs $25 and takes about 10 business days.

If you do not may have access to for online renewal or prefer to handle your transaction in person, the Plano office is your closest option. Some surrounding areas have smaller DPS offices with shorter wait times—you can call 1-888-589-6556 to find locations in nearby cities like Frisco, McKinney, or Arlington.

Frequently Asked Questions

Can I renew my license online instead of going to the Plano office?

You can renew online through the Texas DPS website if your license is not expired, you have a valid Social Security number on file, and you have no medical conditions requiring an exam. Online renewal costs $25 and takes about 10 business days. If you do not meet these conditions, you must visit the Plano office in person.

How long does it take to get a license at the Plano office?

The entire process—from taking a number to receiving your license—typically takes 30 minutes to over an hour depending on how busy the office is. You receive your license the same day you visit. Arriving early in the morning or mid-week usually means shorter waits.

What if I lost my Social Security card and cannot bring it to the office?

You can bring other documents that prove your Social Security number, such as a W-2, tax return, or bank statement showing your full number. If you do not have your number memorized or on hand, you may need to contact the Social Security Administration before your visit.

Do I need an appointment to visit the Plano driver license office?

No. The Plano office operates on a first-come, first-served basis. You arrive during business hours, take a number, and wait for your turn. There is no way to book an appointment in advance.

Can someone else pick up my license if I cannot go to the office?

No. You must be present in person to have your photo taken and to sign your license. A family member or representative cannot complete this transaction for you.