The Plano Driver License Office Location and Hours

Plano has one full-service driver license office run by the Texas Department of Public Safety (DPS). It is located at 2610 Coit Road, Plano, TX 75075, in the northeast part of the city. This office handles all standard driver license transactions: new licenses, renewals, replacements, and address changes.

Hours are Monday through Friday, 8 a.m. to 5:45 p.m., and Saturday, 9 a.m. to 1 p.m. The office is closed Sundays and state holidays. Arrive early if you can — wait times often run 30 minutes to over an hour during lunch and late afternoon, especially on Fridays and Saturdays.

You can call the office at (469) 241-0400 to ask about current wait times or to confirm they have the service you need before you drive there. The DPS website also lists real-time wait estimates for many Texas locations, though not all offices participate.

Key Takeaways

  • The Plano DPS office at 2610 Coit Road is open Monday–Friday 8 a.m. to 5:45 p.m. and Saturday 9 a.m. to 1 p.m.
  • You will need a valid form of identification, proof of residency, and your Social Security number or tax ID to complete most transactions.
  • Renewals by mail or online are faster than in-person visits if your license is not expired and you have not changed your address.
  • If you cannot visit during regular hours, some DPS offices in the Dallas area offer limited evening or weekend appointments through the online system.

What Documents to Bring

Texas requires specific documents for each type of transaction. For a new driver license or a replacement, bring a valid form of ID (passport, military ID, or state ID), proof of residency (utility bill, lease, or mortgage statement dated within 90 days), and your Social Security number or Individual Tax Identification Number.

For a renewal, you need your current license and proof of residency if your address has changed. If your license has been expired for more than two years, the DPS treats it as a new license and requires the full set of documents listed above.

Bring originals or certified copies — photocopies are not accepted for proof of residency. The DPS website lists all acceptable documents by category, so check before you go if you are unsure whether what you have will work.

Renewal Options That May Be Faster Than In-Person

If your Texas driver license is not expired and your address has not changed, you can renew online through the DPS website without visiting the office. Online renewal takes a few minutes and costs less than an in-person renewal. Your new license arrives by mail in about two weeks.

You can also renew by mail by completing an process and mailing it to the DPS with your current license and the renewal fee. Mail renewal takes longer — typically three to four weeks — but works if you cannot visit the office during business hours.

Both options are available only if your license is still valid and you have not had any address changes, name changes, or corrections to your record since your last license was issued. If any of those explore, you must visit the office in person.

What to Expect During Your Visit

When you arrive, check in at the front desk and take a number. You will wait until your number is called, then move to a window where a DPS employee will review your documents, ask you questions about your address and driving history, and take your photo and signature.

The whole process usually takes 15 to 30 minutes once you reach the window, but the wait before that can be much longer. Bring your phone or something to read. Do not bring children unless necessary — the office is crowded and can be loud.

After your transaction is complete, you will receive a temporary paper license valid for 30 days while your permanent license is printed and mailed. Keep this paper with you — it is your proof of a valid license until the plastic card arrives.

Fees and Payment Methods

Driver license fees in Texas vary by license type and how long you want it to be valid. A standard five-year license costs less than an eight-year license. Renewal fees are lower than fees for a new license or replacement.

The Plano office accepts cash, debit cards, and credit cards. Bring enough cash or a card to cover the fee plus any additional charges if you are correcting your record or changing your address. The DPS website lists current fees by transaction type.

Other DPS Offices Near Plano

If the Coit Road office is too crowded or you cannot reach it, other DPS driver license offices operate in the Dallas area. Richardson has an office at 411 West Arapaho Road, and Dallas has multiple locations, including one at 4201 Harry Hines Boulevard. Wait times and hours vary by location.

Some nearby offices may have shorter waits than Plano, especially during mid-morning on weekdays. Call ahead to compare wait times, or check the DPS website for real-time estimates if your location participates in the system.

Frequently Asked Questions

Can I make an appointment at the Plano driver license office?

The Plano DPS office does not offer appointments for standard driver license transactions. You arrive during business hours, check in, and wait your turn. Some DPS locations in Texas offer appointment slots through the online system, but Plano is not one of them. Arriving early in the day or mid-week usually means shorter waits.

What if my license is expired by more than two years?

The DPS treats an expired license as a new license if it has been expired for more than two years. You must visit the office in person and bring all documents required for a new license: valid ID, proof of residency, and your Social Security number. You cannot renew by mail or online.

How long does it take to receive my new license by mail?

After your in-person visit, your permanent plastic license is mailed to your address and usually arrives within two to three weeks. You receive a temporary paper license when ready that is valid for 30 days. If your license does not arrive within four weeks, contact the DPS to check the status.

Do I need an appointment if I am changing my address?

No. Address changes require an in-person visit, but you do not need an appointment. Bring your current license, proof of your new address (utility bill or lease dated within 90 days), and your Social Security number. The transaction takes about 15 minutes at the window.

What if I lost my license or it was stolen?

Visit the Plano office to report it and request a replacement. Bring your Social Security number, proof of residency, and a valid form of ID. You will receive a temporary paper license and your replacement will be mailed to you. There is a fee for a replacement license, which is lower than the fee for a new license.