Where to go for a driver license in Memphis

The Tennessee Department of Safety and Homeland Security runs the driver license program. In Memphis, you go to a local Driver Services office to get your license — you cannot mail in your process or complete it online. The main Memphis office is located at 1150 Poplar Avenue, and there are additional locations in Shelby County if that one is inconvenient.

You will need to bring documents with you, take a written test, pass a vision screening, and have your photo taken on the same day. The whole process usually takes one to two hours, depending on how busy the office is. It's worth calling ahead or checking the Tennessee Driver Services website to see current wait times before you go.

Key Takeaways

  • You must visit a Driver Services office in person in Memphis — there is no online or mail-in option for getting your first license.
  • Bring proof of identity, proof of residency, and your Social Security number or documentation proving you don't have one.
  • You will take a written test on road rules, pass a vision test, and have your photo taken during your visit.
  • A standard driver license costs around $28 and is valid for five years, though the exact fee may vary.
  • If you are under 18, you must complete a driver education course and hold a learner permit for a set period before you can test for a full license.

Documents you need to bring

Tennessee requires you to bring a primary form of identification — a passport, birth certificate, or certificate of naturalization. If you use a birth certificate, you also need a secondary ID like a school ID, employee badge, or utility bill with your name on it. A passport alone is enough and counts as both primary and secondary proof.

You also need proof of residency in Tennessee. This can be a utility bill, lease agreement, mortgage statement, or bank statement dated within the last 60 days and showing your current address. A piece of mail from a government agency also works. Bring the original document, not a copy.

Finally, bring your Social Security number or a document proving you don't have one. If you have a number, you can straightforward provide it verbally — you do not need to bring a card. If you do not have a Social Security number, bring a letter from the Social Security Administration stating that.

The written test and vision screening

The written test covers Tennessee traffic laws, road signs, and safe driving practices. You answer 30 multiple-choice questions on a computer at the Driver Services office. You need to get at least 24 correct to pass. The test is offered in English and several other languages.

Before you take the written test, you will have your vision screened. The staff member will check that you can see well enough to drive safely. If you wear glasses or contacts, wear them during the screening. If you fail the vision test, you will not be able to test for your license that day and may need to see an eye doctor first.

You can study for the written test using the Tennessee Driver Handbook, which is free and available on the Driver Services website. Many people also use practice tests online to prepare. There is no fee to retake the test if you fail, but you will need to return to the office on another day.

Photo and license issuance

After you pass the written and vision tests, the staff will take your photo for the license. Wear something you are comfortable being photographed in — the photo will be on your license for five years. You cannot wear a hat, sunglasses, or anything that obscures your face, though religious head coverings are permitted.

Once your photo is taken, your license is usually printed on the spot. You will receive a temporary paper license that day, valid for 30 days while your plastic card is mailed to your address. The plastic license arrives within one to two weeks. If you move before it arrives, contact Driver Services to update your address so the card reaches you.

Cost and how long your license lasts

A standard five-year driver license costs approximately $28. The exact fee can vary slightly, so ask at the office when you arrive. Tennessee accepts cash, debit cards, and credit cards. If you are over 60, you may be may be able to access for a reduced fee — ask the staff when you explore.

Your license is valid for five years from the date it is issued. You will need to renew it before it expires if you want to keep driving legally. Renewal can often be done by mail or online if you have not had any changes to your address, name, or medical restrictions, though the rules change periodically.

If you are under 18

Tennessee requires anyone under 18 to complete a driver education course before they can get a license. This is usually a classroom course offered through high schools or private driving schools. After you finish the course, you receive a certificate that you bring to the Driver Services office.

You also must hold a learner permit for a minimum of one year before you can test for a full license. During this time, you can drive only with a licensed adult 21 or older in the car with you. Once you have held the permit for the required time and are at least 16 years old, you can return to Driver Services to test for your full license.

What to do if you lose your license or need a replacement

If your license is lost, stolen, or damaged, you can get a replacement at any Driver Services office. Bring your ID and proof of residency just as you would for a new license. A replacement license costs less than a new license — usually around $7 to $10 — and you receive it the same day.

If your name has changed due to marriage, divorce, or court order, bring the legal document proving the change along with your current license and ID. The staff will issue a new license with your updated name at no extra charge.

Frequently Asked Questions

Can I renew my license by mail or online instead of going to the office?

If your license is not expiring within 30 days and you have not had changes to your address, name, or medical information, you may be able to renew by mail or online. Check the Tennessee Driver Services website or call the Memphis office to confirm whether you are may be able to access. If you are not, you will need to visit in person.

What if I fail the written test?

You can retake the test at no charge. You will need to return to the Driver Services office on another day. There is no waiting period between attempts, so you can schedule your next test as soon as you feel ready.

Do I need a learner permit before I can get a full license?

If you are 18 or older, no — you can go straight to the full license test. If you are under 18, yes, you must hold a learner permit for at least one year and complete a driver education course first.

What happens if I move to a different address after I get my license?

Contact Driver Services to update your address. You can do this by mail, phone, or in person. Your license itself does not need to be replaced just for an address change — the address on file will be updated in the system.

Is there a way to get an appointment instead of waiting in line?

Tennessee Driver Services does not currently offer appointment scheduling at most offices. Arriving early in the morning or on weekdays typically means shorter wait times. Check the office website for current wait times before you go.