What the Pompano Citi Centre DMV office handles

The Florida Department of Motor Vehicles office at Pompano Citi Centre, located at 1801 North Federal Highway in Pompano Beach, processes driver license applications, renewals, and replacements. It also handles vehicle registration, title services, and identification card requests. This is a full-service DMV location, not a limited office, so most transactions can be completed there without a referral elsewhere.

The office serves Broward County residents and is one of several DMV locations in the area. Hours and wait times vary by day and time of year, so checking the Florida DMV website or calling ahead before you go can save you a trip if the office is temporarily closed or experiencing delays.

Key Takeaways

  • The Pompano Citi Centre DMV office is located at 1801 North Federal Highway in Pompano Beach and handles driver licenses, renewals, replacements, and vehicle services.
  • You will need to bring a valid form of identification, proof of residency, and your Social Security number or ITIN to obtain or renew a driver license.
  • Florida offers both standard and REAL ID-compliant driver licenses; the REAL ID version requires additional documents and is needed for federal building access and domestic air travel after the federal important date.
  • The office does not require an appointment for most transactions, but you can reserve a time slot online through the Florida DMV website to reduce wait time.
  • If you cannot visit in person, you may be able to renew your license by mail or online depending on your age, license status, and how long it has been since your last renewal.

Documents you need for a new driver license

To obtain a new Florida driver license at the Pompano Citi Centre office, bring one document from each of these three categories: proof of identity, proof of Social Security number, and proof of residency. A valid passport, military ID, or out-of-state driver license counts as proof of identity. Your Social Security card, W-2 form, or tax return serves as proof of your Social Security number. A utility bill, lease, mortgage statement, or bank statement dated within the last 60 days counts as proof of residency.

You will also need to complete the DHSMV Form 80, which is the process for a Florida driver license. You can fill this out before you arrive or at the office. Bring your current out-of-state license if you have one, as the DMV will need to see it. If you are under 18, a parent or guardian must be present and bring their own identification.

REAL ID versus standard driver license

Florida offers two types of driver licenses: a standard license and a REAL ID-compliant license. The REAL ID version meets federal security standards and is required to board domestic flights and enter federal buildings after the federal important date. The standard license does not meet these requirements but is still valid for driving and most other purposes.

Obtaining a REAL ID license requires the same documents as a standard license, plus one additional document proving your date of birth and legal name — such as a certified birth certificate, passport, or naturalization papers. The REAL ID license costs the same as a standard license in Florida. If you are renewing an existing license and want to upgrade to REAL ID, you can do so at the Pompano Citi Centre office by bringing the extra proof of birth and legal name.

Renewing your license without visiting the office

If your Florida driver license is not expired and you meet certain conditions, you may renew it by mail or online without going to the DMV office. Online renewal is available if your license is not suspended or revoked, you have no medical conditions that require testing, and your license was not issued when you were under 18. The online renewal process takes place through the Florida DMV website and costs less than renewing in person.

Mail renewal is also an option for some drivers. You will receive a renewal notice in the mail before your license expires; follow the instructions on that notice to renew by mail. If you do not receive a notice or your situation has changed since your last license was issued, you will need to visit the Pompano Citi Centre office or another DMV location in person.

How to reduce wait time at the office

The Pompano Citi Centre DMV office allows you to reserve a time slot online through the Florida DMV website. Reserving a slot does not eliminate your wait, but it typically reduces the time you spend in the office compared to walking in without an appointment. You can reserve a slot for a specific date and time window, and the office will call you when it is your turn.

Arriving early in the morning or on weekdays other than Friday tends to result in shorter waits than afternoon visits or weekend times. Bringing all required documents and a completed process form before you arrive also speeds up the process. If you are unsure whether you have everything you need, call the office or check the Florida DMV website before you go.

What happens after you submit your process

After you complete your process and submit your documents at the Pompano Citi Centre office, you will take a vision test and a written knowledge test if you are obtaining a license for the first time or if your license has been expired for more than six months. You will also have your photograph and fingerprints taken. The entire process usually takes 30 minutes to an hour once you reach the counter, though wait time before that varies.

Your temporary license is printed on the spot and is valid for 30 days while your permanent license is mailed to your address. The permanent license typically arrives within 7 to 10 business days. If you do not receive it within two weeks, contact the Florida DMV to check the status of your process.

Contact information and office hours

The Pompano Citi Centre DMV office is located at 1801 North Federal Highway, Pompano Beach, Florida 33062. You can reach the office by phone through the Florida DMV customer service line or by visiting the Florida DMV website to find the direct number. The office hours and holiday closures are listed on the Florida DMV website and may change seasonally.

If you cannot visit this location, other DMV offices in Broward County include locations in Fort Lauderdale, Deerfield Beach, and Coral Springs. Each office handles the same services, so you can visit whichever is most convenient for you.

Frequently Asked Questions

Do I need an appointment to get a driver license at the Pompano Citi Centre office?

No, appointments are not required, but you can reserve a time slot online through the Florida DMV website to reduce your wait time. Walk-ins are accepted, though you may wait longer during peak hours.

Can I renew my license if it expired more than six months ago?

Yes, but you will need to visit the office in person and retake the written knowledge test and vision test. You cannot renew by mail or online if your license has been expired for more than six months.

What if I lost my Social Security card and do not have another document with my Social Security number?

You can contact the Social Security Administration to request a replacement card, or bring a document that shows your name and Social Security number, such as a tax return or W-2. If you do not have your Social Security number, the DMV may issue you an Individual Taxpayer Identification Number (ITIN) instead, though this requires additional documentation.

How long does it take to receive my permanent driver license in the mail?

Your permanent license is typically mailed within 7 to 10 business days after you submit your process. You receive a temporary license valid for 30 days on the day you visit the office. If you do not receive your permanent license within two weeks, contact the Florida DMV to check the status.