The Conroe DPS office handles driver licenses, renewals, and ID cards for Montgomery County residents
The Texas Department of Public Safety (DPS) office in Conroe is located at 505 West Davis Street, Conroe, TX 77301. This office issues original driver licenses, renewals, duplicates, and state ID cards. It also handles commercial driver license (CDL) services and certain commercial vehicle registration matters. The office does not handle vehicle registration or title work — those services are at your county tax assessor-collector's office.
The Conroe DPS office operates on a first-come, first-served basis with no appointment system. Wait times vary by time of day and day of week; mornings and weekdays typically have shorter lines than afternoons and Fridays. The office is closed on weekends and state holidays.
You will need to bring specific documents depending on what you are doing. For an original license, you need proof of identity (passport, birth certificate, or certified document), proof of residency (utility bill, lease, or bank statement dated within 90 days), and your Social Security number. For a renewal, you typically need only your current license and may be able to renew by mail or online if you meet certain conditions.
Key Takeaways
- The Conroe DPS office is at 505 West Davis Street and operates first-come, first-served with no appointments available.
- You must bring proof of identity, proof of residency dated within 90 days, and your Social Security number for an original license.
- Renewals may be done by mail or online if your license is not expired more than two years and you have no medical restrictions; check the Texas DPS website to see which option applies to you.
- The office is closed weekends and state holidays; call ahead at the local DPS number to confirm current hours before you go.
- Vehicle registration and title services are handled at the Montgomery County Tax Assessor-Collector's office, not at DPS.
What documents you need for an original driver license
Texas requires three categories of documents for an original license: proof of identity, proof of residency, and proof of your Social Security number. You do not need to bring your Social Security card itself — the DPS office can verify your number through the Social Security Administration database if you provide it verbally.
For proof of identity, acceptable documents include a U.S. passport, certified birth certificate, consular report of birth abroad, or a foreign passport with a valid U.S. visa. A school ID, work ID, or library card does not count. If you are using a birth certificate, it must be a certified copy with the raised seal, not a photocopy.
For proof of residency, the document must show your name and current address and be dated within 90 days of your visit. Acceptable documents include a utility bill, lease agreement, mortgage statement, bank statement, insurance policy, or government mail. A post office change-of-address form does not count. If you have just moved and your new address is not yet on any documents, bring a signed letter from your landlord or property manager on letterhead, plus one document showing your old address.
Renewal by mail or online instead of visiting the office
If your current Texas driver license is not expired more than two years, you may be able to renew without visiting the Conroe office. The Texas DPS website has a tool that lets you enter your license number and check whether you are may be able to access for mail or online renewal. may be able to access depends on your age, whether you have medical restrictions, and whether your address has changed.
Online renewal is the fastest option if you may have access to. You pay the renewal fee, upload a new photo, and receive your renewed license by mail within 7 to 10 business days. Mail renewal takes longer — you send in your current license and a completed form, and DPS processes it in 4 to 6 weeks.
You cannot renew by mail or online if your license has been expired more than two years, if you have medical restrictions that require a vision test or medical evaluation, or if you have changed your name or address. In those cases, you must visit the Conroe office in person.
Commercial driver license (CDL) services at the Conroe office
The Conroe DPS office issues commercial driver licenses and handles CDL renewals and upgrades. You cannot renew a CDL by mail or online — you must appear in person. You will need to pass a written knowledge test, a skills test (pre-trip inspection, basic control, and road test), and a medical examination by a certified medical examiner.
The medical examination must be completed on a form called the Medical Examiner's Certificate (MCSA-5875) by a doctor certified by the Federal Motor Carrier Safety Administration (FMCSA). You can find a certified examiner through the FMCSA National Registry website. Bring the completed certificate with you when you visit the Conroe office.
If you are upgrading from a regular license to a CDL or adding endorsements (such as hazmat or passenger), you will also need to provide proof that you meet the requirements for that endorsement. The DPS office staff can tell you what documents are needed when you arrive.
Hours, location, and how to confirm before you go
The Conroe DPS office is at 505 West Davis Street, Conroe, TX 77301. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but hours may change seasonally or due to staffing. The office is closed on weekends, state holidays, and occasionally for training or maintenance.
Before you make the trip, call the Conroe office directly to confirm current hours and ask about current wait times. The local DPS phone number for Conroe is available through the Texas DPS website's office locator tool. You can also call the main DPS customer service line, though wait times for that line are often longer.
Parking is available on-site. The office is accessible to people with disabilities. If you have questions about accommodations, call ahead and ask to speak with a manager.
What happens if you lose your license or need a duplicate
If your license is lost, stolen, or damaged, you can get a duplicate at the Conroe office. Bring your proof of identity and proof of residency, just as you would for a renewal. You do not need to retake the written or vision test for a duplicate — the office will issue a new card with the same information as your original.
The fee for a duplicate is lower than the fee for a renewal. You will receive your duplicate license by mail within 7 to 10 business days. If you need to drive before it arrives, ask the office for a temporary paper license valid for 30 days.
Frequently Asked Questions
Can I renew my license online if it expired more than a year ago?
It depends on how long ago it expired. If it expired less than two years ago and you have no medical restrictions, you may be able to renew online or by mail. Use the Texas DPS website's renewal tool to check your specific situation. If it expired more than two years ago, you must visit the Conroe office in person and may need to retake the written and vision tests.
What if I don't have a birth certificate or passport?
You can use other documents as proof of identity, such as a consular report of birth abroad or a foreign passport with a valid U.S. visa. If you do not have any of these, contact the Conroe DPS office before you visit — staff can tell you what other documents may work in your situation and may be able to direct you to resources for obtaining a birth certificate.
Do I need an appointment to visit the Conroe DPS office?
No. The Conroe office operates first-come, first-served with no appointment system. Arrive early in the day or on a weekday morning to minimize wait time. Call ahead to ask about current wait times before you go.
Can I get a temporary license the same day if I'm visiting from out of state?
If you are moving to Texas and need a driver license, you must visit in person. The Conroe office will issue a temporary paper license valid for 30 days while your permanent license is printed and mailed to you. Bring your out-of-state license, proof of identity, proof of residency in Texas, and your Social Security number.
Where do I register my vehicle or get a title?
Vehicle registration and title services are handled by the Montgomery County Tax Assessor-Collector's office, not by DPS. The tax assessor-collector's office is located in the Montgomery County Courthouse. Call the office or visit the county website to find the correct department and hours.