Where to go for a driver's license in Burlington
The North Carolina Division of Motor Vehicles (DMV) office in Burlington is located at 1318 South Church Street, Burlington, NC 27215. This is the main location where you can explore for a new driver's license, renew an existing one, or handle most other DMV transactions in Alamance County.
The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed on weekends and state holidays. Hours can change seasonally or for maintenance, so calling ahead at (336) 570-6700 is a good idea before you make the trip, especially if you need to handle something specific.
If you cannot reach the Burlington office or need to know about other nearby locations, you can also visit the North Carolina DMV website or call the statewide customer service line. Greensboro and other nearby towns have DMV offices as well, though Burlington is the primary location for Alamance County residents.
Key Takeaways
- The Burlington DMV office is at 1318 South Church Street and is open Monday through Friday, 8:00 a.m. to 5:00 p.m.
- You will need to bring a valid form of identification, proof of residency, and your Social Security number to explore for a new license.
- North Carolina requires you to pass a written test, vision test, and driving test before you receive your first driver's license.
- You can renew your license by mail, online, or in person, depending on your situation and how much time remains before expiration.
- Call (336) 570-6700 before visiting to confirm hours and check wait times, as offices sometimes close for training or maintenance.
What documents you need to bring
Before you go to the Burlington DMV office, gather the documents required for your specific transaction. For a first-time driver's license, you will need a valid form of identification (such as a passport, military ID, or certified birth certificate), proof of your current address (such as a utility bill or lease), and your Social Security number or card.
Proof of residency must show your name and current address. A utility bill, bank statement, or lease agreement typically works. If you have recently moved, bring documentation that shows both your old and new addresses, or bring a letter from your landlord or utility company on official letterhead.
If you are renewing your license and it has not expired more than a few years, you may be able to renew by mail or online instead of visiting in person. The DMV website lists which renewals can be handled remotely and which require a visit to the office.
The testing process for a new driver's license
If you are getting your first North Carolina driver's license, you will take three separate tests at the DMV office: a written knowledge test, a vision test, and a behind-the-wheel driving test. The written test covers traffic laws, road signs, and safe driving practices. You can study using the North Carolina Driver's Handbook, which is free online or available in print at the DMV office.
The vision test checks that you can see clearly enough to drive safely. If you wear glasses or contacts, bring them with you. The driving test takes place in your own vehicle or a DMV-provided vehicle, depending on the office's procedures. You will drive with a DMV examiner who watches your ability to handle the vehicle, follow traffic laws, and respond to road conditions.
You do not have to pass all three tests on the same day. If you fail one, you can return to retake it. Many people pass the written and vision tests on their first visit and schedule the driving test for a later date when they feel more prepared.
How long the process takes
Wait times at the Burlington DMV office vary depending on the time of day, day of the week, and how busy the office is. Mornings and early afternoons are often less crowded than late afternoon. Mondays and Fridays tend to be busier than mid-week days.
For a straightforward transaction like renewing a license in person, you might wait 30 minutes to an hour. For a first-time license that includes testing, plan to spend 2 to 3 hours at the office, though this depends on how many people are ahead of you and whether you pass your tests on the first attempt.
Some DMV offices in North Carolina now offer online scheduling or appointment systems. Check the DMV website or call the Burlington office to see if you can reserve a time slot, which can reduce your wait time significantly.
Renewing your license by mail or online
If your current North Carolina driver's license is still valid and has not expired more than a certain time period, you may be able to renew without visiting the office. The DMV allows some renewals by mail or through their online system, which is faster and more convenient than going in person.
To renew online, visit the North Carolina DMV website and look for the renewal option. You will need your current license number, date of birth, and a valid payment method. Online renewal typically takes a few business days to process, and your new license will be mailed to your address.
Mail-in renewal follows a similar process: you complete a form, include a check or money order for the renewal fee, and mail everything to the address listed on the DMV website. Mail renewal takes longer than online renewal because of postal delivery time, so plan ahead if your license is expiring soon.
What to do if you have lost or damaged your license
If your driver's license has been lost, stolen, or damaged, you will need to visit the Burlington DMV office in person to report it and request a replacement. Bring your identification and proof of residency, just as you would for a renewal. The DMV will issue you a new license with the same number and expiration date as your original.
If your license was stolen, you may also want to report the theft to local police and monitor your credit for signs of identity theft. The DMV can note that your license was stolen in their system, which adds a layer of protection.
A replacement license costs less than a new license but more than a straightforward renewal. The exact fee depends on North Carolina's current rates, which you can find on the DMV website or by calling the Burlington office.
Frequently Asked Questions
Do I need an appointment to visit the Burlington DMV office?
Appointments are not always required, but the office may offer optional scheduling to reduce wait times. Call (336) 570-6700 or check the North Carolina DMV website to see if the Burlington location has an appointment system and whether one is available for your needs.
What is the fee for a new driver's license in North Carolina?
License fees vary depending on the type of license and how long it is valid for. North Carolina offers licenses valid for different periods, and the cost changes accordingly. Visit the DMV website or call the Burlington office for current pricing, as fees are updated periodically.
Can I take my driving test in a vehicle I do not own?
Yes, you can use someone else's vehicle for your driving test as long as it is insured, registered, and in safe working condition. The vehicle must have valid license plates and working brakes, lights, and windshield wipers. The DMV examiner will check these before the test begins.
What happens if I fail my driving test?
If you do not pass your driving test, you can schedule another attempt. There is usually a waiting period before you can retake it, and you will pay a fee for each test. Many people pass on their second or third attempt after more practice.
Can I renew my license if it has been expired for more than a year?
If your license has been expired for a long time, you may have to explore for a new license rather than straightforward renewing. Call the Burlington DMV office or check the website to find out whether your situation qualifies for renewal or requires a new process with testing.