Where to Go and What You'll Need

You get a replacement driver's license from the Utah Driver License Division, which operates through the Department of Public Safety. You can visit any of their offices in person, or you can order a replacement online through their website if you only need a duplicate of your current license (same class, same restrictions). The in-person route takes about 30 minutes; the online route takes 5 to 10 minutes but costs slightly more and arrives by mail in 7 to 10 business days.

Before you go, gather these documents: your current Utah driver's license (if you still have it), a form of identification that shows your name and date of birth, and your Social Security number. If your license was lost or stolen, bring a police report if you have one—it's not required, but it can speed things up. If your license was damaged, bring the damaged license itself so the office can see what happened.

Key Takeaways

  • You can order a duplicate license online in minutes if your current license is still valid and you only need an exact copy.
  • Walk-in replacement at any Driver License Division office takes about 30 minutes and costs less than the online option.
  • You must bring a valid ID showing your name and date of birth, plus your Social Security number.
  • If your license was stolen, bring a police report to speed up the process, though it is not required.
  • Replacement licenses arrive by mail within 7 to 10 business days if ordered online, or you can get a temporary paper license on the spot at an office.

Ordering Online Through the Utah Driver License Division Website

Go to the Utah Driver License Division website and look for the "Order a Duplicate License" option. You'll need your current license number, your date of birth, and your Social Security number. The system will verify your information against the state's records. If everything matches, you'll pay the fee (currently $20 for a duplicate, though this can change) and choose your mailing address.

The replacement license will arrive at the address you provide within 7 to 10 business days. You cannot change your address, photo, or any other information through this online process—it creates an exact duplicate. If you need to update your address or any other details, you must visit an office in person.

Getting a Replacement at a Driver License Division Office

Find the office nearest you on the Driver License Division website. Most cities have at least one location, and Salt Lake City has multiple. Offices are open Monday through Friday, typically 8 a.m. to 5 p.m., though hours vary by location. You do not need an appointment—walk-ins are accepted, but arriving early in the day usually means a shorter wait.

Bring your current license (if you have it), a valid ID with your name and date of birth, and your Social Security number. Tell the staff member at the counter that you need a replacement. They will take your photo, verify your information, and process the replacement on the spot. You'll pay the fee (currently $20 for a duplicate) and receive a temporary paper license valid for 30 days while your permanent replacement is mailed to you.

What Happens If Your License Was Lost or Stolen

If your license was lost, you can still get a replacement using either method above. If it was stolen, the process is the same, but bringing a police report can help if there's any concern about fraud. You do not need to file a report with the Driver License Division itself—the state does not have a separate "stolen license" registry.

If you're concerned that someone might use your stolen license fraudulently, you can contact the Driver License Division directly to ask about flagging your old license number. This is not a standard step, but the office staff can tell you whether it's necessary in your situation.

Replacing a Damaged or Unreadable License

If your license is damaged—torn, faded, water-damaged, or otherwise unreadable—you can get a replacement at any Driver License Division office. Bring the damaged license with you so the staff can see the condition. This counts as a replacement, not a duplicate, so you'll pay the standard replacement fee.

If the damage is severe enough that your license is no longer usable for identification, you may want to visit an office in person rather than ordering online, because the online system cannot assess whether your license is actually damaged. The office staff can make that call and process you when ready.

Costs and Timing

A replacement driver's license currently costs $20 in Utah. If you order online, the fee is the same, but you pay a small additional processing fee (typically $2 to $3). Payment is by credit or debit card, either online or at the office.

If you order online, expect your replacement to arrive in 7 to 10 business days. If you visit an office, you'll get a temporary paper license on the spot, valid for 30 days, and your permanent replacement will arrive by mail within the same timeframe. If you need a license before the replacement arrives, the temporary paper license is valid for identification and driving.

If Your License Has Expired or Is About to Expire

If your current license has already expired, you cannot order a duplicate online—the system only works for valid licenses. You must visit a Driver License Division office in person. The staff will process a replacement and may ask whether you want to renew at the same time. A renewal and a replacement are different transactions, so clarify which one you need.

If your license expires within the next 30 days and you need it for identification before your replacement arrives, the temporary paper license issued at the office will cover you. However, if your license has already expired, you may want to renew it at the same time you get your replacement, which requires a separate fee and a new photo.

Frequently Asked Questions

Can I get a replacement license the same day?

Yes, if you visit a Driver License Division office in person. You'll receive a temporary paper license valid for 30 days on the spot, and your permanent replacement will arrive by mail within 7 to 10 business days. If you order online, you cannot get a same-day license.

What if I don't have my Social Security number memorized?

You'll need it to order online or to verify your identity at an office. If you don't have it, bring a document that shows it—a Social Security card, a tax return, a W-2, or a bank statement. The office staff can help you locate it if you're unsure.

Do I need to take a new photo for a replacement?

If you order online, no—the system uses your existing photo. If you visit an office, yes—they will take a new photo as part of the replacement process. If you want to use your old photo, you cannot; the office will always take a new one.

What if my name has changed since my current license was issued?

You cannot get a straightforward replacement if your name has changed. You must visit a Driver License Division office and bring documents showing your name change (a marriage certificate, divorce decree, or court order). This is a different process than a replacement and may require additional fees.

Can someone else pick up my replacement license for me?

No. Your replacement license will be mailed to the address you provide, so you do not need to pick it up. If you ordered online or visited an office, the temporary paper license is yours to keep, and the permanent license arrives by mail only.