Book your Minnesota DMV appointment through the state's online system or by calling
Minnesota residents can schedule DMV appointments through two main routes: the online appointment system at mn.gov/dvs or by phone at 651-297-2126. The online system is faster and shows available times when ready, while the phone line works if you need help or prefer to book by voice. Both methods connect you to the same appointment slots at your local Driver and Vehicle Services office.
You do not need to create an account or log in to book online. The system asks for your driver's license number or state ID number, then shows available dates and times at the office nearest you. If you cannot find an opening in your preferred location, you can check offices in nearby cities — Minnesota's system displays availability across all regional offices on the same screen.
Key Takeaways
- The Minnesota DMV online appointment system at mn.gov/dvs shows real-time availability and lets you pick your preferred date and time without waiting on hold.
- You can call 651-297-2126 during business hours if you prefer to book by phone or need help navigating the online system.
- Appointments are required for most in-person services, including license renewals, ID replacements, and address changes.
- You will need your driver's license or state ID number to book, and you should arrive 10 to 15 minutes early with required documents for your specific transaction.
What services require an appointment
Most transactions at Minnesota DMV offices require an appointment, though a few services operate on a walk-in basis. License renewals, replacements, address changes, name changes, and new ID applications all need a scheduled time. Vision tests, written exams, and road tests also require appointments booked in advance.
A small number of offices still accept walk-ins for specific services like duplicate license plates or registration renewals, but this varies by location. When you call or visit the online system, you will see which services are available at each office and whether walk-ins are accepted that day. It is safer to book an appointment than to show up and find the service you need is appointment-only.
Steps to book online at mn.gov/dvs
Go to mn.gov/dvs and look for the "Schedule an Appointment" link on the homepage. Click it to open the appointment booking system. You will see a form asking for your driver's license or state ID number and your date of birth. Enter both and click "Continue."
The system will show you a list of available offices, usually sorted by distance from a zip code you enter. Select the office you prefer, then choose the type of service you need from a dropdown menu. The calendar will then display available dates in the next few weeks, with times shown for each day. Click your preferred date and time, review the confirmation details, and the appointment is booked. You will receive a confirmation number on screen — write it down or take a screenshot.
The system sends a confirmation email to the address on file with your license. If you do not receive an email within a few minutes, check your spam folder. You can also log back into the booking system using your confirmation number to view or cancel your appointment.
Booking by phone at 651-297-2126
Call 651-297-2126 during business hours, which are typically Monday through Friday, 8 a.m. to 5 p.m. Central Time. The wait time varies depending on call volume, but the phone line usually connects you within 10 to 20 minutes during mid-day hours. Early morning and late afternoon calls tend to have shorter waits.
When you reach an agent, have your driver's license or state ID number ready, along with your date of birth. Tell the agent which office you prefer and what service you need. They will check availability and offer you the next open times. Once you confirm a date and time, the agent will give you a confirmation number. Write it down — you will need it if you need to reschedule or cancel later.
What to bring and how to prepare
Bring your confirmation number and a valid form of identification to your appointment. For most services, you will also need documents specific to your transaction: a birth certificate or passport for a new license, proof of residency (utility bill or lease) for an address change, or a court order for a name change. The DMV website lists exact requirements for each service type.
Arrive 10 to 15 minutes before your scheduled time. The office will call your name when they are ready, and appointments usually take 15 to 30 minutes depending on the service. If you are running late, call the office directly to let them know — most offices will hold your slot for a short delay, but arriving more than 30 minutes late may result in cancellation.
If you cannot find an available appointment
Appointment availability in Minnesota varies by season and location. During busy periods like license renewal season or after holidays, slots fill quickly. If your preferred office shows no openings for several weeks, check offices in nearby cities — the online system displays all regional offices at once, and you may find an opening 20 or 30 minutes away.
You can also set a reminder to check the system again in a few days. Cancellations happen regularly as people reschedule, and new slots sometimes open up. If you need an appointment urgently, call 651-297-2126 and explain your situation to an agent — they sometimes have access to additional slots or can suggest the next available office with an opening.
Rescheduling or canceling your appointment
To change or cancel an appointment, go back to mn.gov/dvs and select "Manage Your Appointment." Enter your confirmation number and date of birth. The system will show your current appointment and let you cancel it or reschedule to a different date and time. You can also call 651-297-2126 to make changes by phone.
If you cancel, your slot becomes available for other people to book. Rescheduling through the online system is usually faster than calling, since you can see all available times when ready. If you miss your appointment without canceling, you may need to wait longer for the next available slot, as some offices prioritize people who have not missed previous appointments.
Frequently Asked Questions
Do I need an appointment for a written driving test?
Yes, written tests require an appointment in Minnesota. You cannot walk in for a test. Schedule your appointment online or by phone, and bring your confirmation number, a valid ID, and any required documents (like proof of residency if it is your first license).
Can I book an appointment for someone else?
No, the online system requires the driver's license or state ID number of the person who will be at the appointment. If someone else needs to book for you, they can call 651-297-2126 and provide your license number and date of birth to schedule on your behalf.
What happens if I arrive late to my appointment?
Most offices will see you if you arrive within 15 to 30 minutes of your scheduled time. If you are running significantly late, call the office directly to ask if they can still accommodate you. Arriving more than 30 minutes late usually results in cancellation, and you will need to book a new appointment.
Can I cancel my appointment online?
Yes, go to mn.gov/dvs, select "Manage Your Appointment," enter your confirmation number and date of birth, and click "Cancel." You can also call 651-297-2126 to cancel by phone. Canceling frees up your slot for others and avoids a no-show on your record.
Is there a fee to schedule an appointment?
No, scheduling an appointment is free. You will pay only for the service itself (license renewal, ID replacement, etc.) when you complete your transaction at the office. Fees vary by service type and are listed on the DMV website.