Book your Pomona DMV appointment online or by phone

The California Department of Motor Vehicles runs the Pomona office, and you can schedule an appointment through their official website at dmv.ca.gov or by calling 1-800-777-0133. You do not need to visit in person to book — both methods let you pick your date and time from available slots. The phone line operates Monday through Friday, 8 a.m. to 5 p.m. Pacific time, and the website is open 24 hours.

When you book online, you will need your California driver's license or ID number, or your Social Security number if you do not have one yet. The system will show you what services are available at the Pomona location for your chosen dates, then let you select a specific time slot. You will receive a confirmation number by email or text — save this, because you will need it when you arrive.

If you call, a representative will ask what service you need, check availability, and assign you a time. They will give you a confirmation number over the phone. Write it down or ask them to text it to you.

Key Takeaways

  • The Pomona DMV is located at 250 South Garey Avenue, Pomona, CA 91766, and you can book an appointment through dmv.ca.gov or by calling 1-800-777-0133.
  • Online booking is available 24 hours; the phone line operates Monday through Friday, 8 a.m. to 5 p.m. Pacific time.
  • You will need your driver's license number, ID number, or Social Security number to book online.
  • Bring your confirmation number and a valid photo ID when you arrive for your appointment.
  • If no slots are available, check back in a few days — the system releases new appointments regularly.

What to bring to your Pomona DMV appointment

Bring your confirmation number and a valid photo ID — a driver's license, passport, or state ID card all work. The specific documents you need beyond that depend on what service you are there for. If you are renewing your license, bring your current license. If you are explore for a new license, bring proof of residency (a utility bill, lease, or bank statement dated within the last 60 days) and proof of your Social Security number (a Social Security card, W-2, or tax return).

For vehicle registration or title work, bring your vehicle's registration card and proof of ownership. For a smog check, bring your vehicle registration and keys. The DMV website lists the full document requirements for each service type — search for your specific transaction before you go, because missing documents will delay you or require a second visit.

The Pomona DMV location and hours

The Pomona office is at 250 South Garey Avenue, Pomona, CA 91766. It is open Monday through Friday, 8 a.m. to 5 p.m., and closed on weekends and state holidays. Arrive 10 to 15 minutes before your appointment time to check in at the front desk. The office does not hold appointments past 4:30 p.m., so your latest possible slot will be in the afternoon.

Parking is available in a lot adjacent to the building. The office is accessible by public transit — Foothill Transit bus routes 187 and 290 stop nearby. If you are driving, allow extra time for parking and walking in, especially during peak hours (typically 10 a.m. to 2 p.m.).

What happens if you miss or need to reschedule

If you miss your appointment without canceling, you will lose that slot and have to book a new one. There is no penalty or fee, but you will go to the back of the queue for available times. If you know you cannot make it, cancel through the DMV website or call 1-800-777-0133 as soon as possible so someone else can use that time.

To reschedule, log into dmv.ca.gov with your confirmation number and change your date and time, or call the phone line and ask the representative to move you to a different slot. Rescheduling is free and takes just a few minutes.

When the Pomona office is too busy

If the Pomona location shows no available appointments for weeks, other DMV offices in Los Angeles County may have sooner slots. The nearest alternatives are Long Beach (2300 North Lakewood Boulevard) and Downey (8831 Apollo Way). You can book at any of these offices through the same dmv.ca.gov system — just change the location when you search.

New appointment slots are released regularly, so if Pomona is full, check back in a few days. Many people cancel appointments, which opens up times throughout the week. Setting a phone reminder to check the website every few days can help you catch a newly available slot.

Services you can handle at the Pomona DMV

The Pomona office handles most common DMV transactions: driver's license renewal, replacement, and original issuance; vehicle registration and renewal; title transfers; address changes; and smog check inspections. Some specialized services — like commercial driver's license testing or disabled person placard issuance — may require a different office, so check the DMV website before booking if you need something unusual.

If you are unsure whether Pomona can handle your specific need, call 1-800-777-0133 and describe what you need. The representative will tell you whether to book in Pomona or direct you to a different location.

Frequently Asked Questions

Can I book a DMV appointment without a driver's license number?

Yes. If you do not have a California driver's license or ID yet, use your Social Security number to book online. If you are booking by phone, the representative can look you up by name, date of birth, and address.

How far in advance can I schedule a Pomona DMV appointment?

You can book up to 60 days ahead through dmv.ca.gov. If you need an appointment sooner, call 1-800-777-0133 — phone representatives sometimes have access to slots that are not shown online, or can place you on a cancellation list.

What if I arrive late to my appointment?

Arrive as close to your scheduled time as possible. If you are more than 15 minutes late, the office may cancel your slot and you will have to reschedule. Traffic and parking delays happen — if you are running behind, call the Pomona office directly at the number on your confirmation to let them know.

Do I need an appointment, or can I just walk in?

Appointments are strongly recommended and are the fastest way to be seen. Walk-ins are accepted but are served after all scheduled appointments, which can mean a wait of several hours depending on how busy the office is that day.

Can someone else pick up documents for me at my appointment?

No. You must be present at your appointment. The DMV requires the person whose license or ID is being issued to appear in person for identity verification and, in most cases, for a new photo.