Remove a card in three steps from your account settings
Log into Amazon, go to Account in the top right corner, then select Your Account. Click Manage Your Payments (or Payment Options depending on your device). Find the card you want to remove, click the three dots next to it, and select Delete. Amazon will ask you to confirm — click Delete again, and the card is gone from your account within seconds.
You can remove any card you've added to Amazon, whether it's a credit card, debit card, or prepaid card. Amazon keeps at least one payment method on file, so if you're trying to remove your only card, you'll need to add a different one first. The card itself remains valid — removing it only disconnects it from Amazon.
If you're removing a card because it's expired, compromised, or you straightforward don't want to use it anymore, this process works the same way. You don't need to contact Amazon support unless the delete button doesn't appear or you get an error message.
Key Takeaways
- You can remove any card from your Amazon account by going to Account > Your Account > Manage Your Payments, finding the card, and clicking delete.
- Amazon requires at least one payment method on file, so add a replacement card before removing your only one.
- Removing a card from Amazon does not cancel the card itself or affect your bank account.
- If you're removing a card because it was lost or stolen, contact your bank or card issuer directly to report the card.
What happens when you remove a card
Once you delete a card, Amazon stops storing it and won't charge it for future purchases. Any active subscriptions — like Prime membership or Subscribe & Save orders — will switch to your default payment method. If you have a pending order that was supposed to charge that card, Amazon will attempt to charge your default card instead when the order ships.
If you removed the card because it was declined or you're having trouble with it, removing it won't fix the underlying problem. Contact your bank to find out why the card was rejected, then add it back or use a different card. If the card was compromised or stolen, call your card issuer directly — they can freeze or cancel the card on their end.
If you need to remove a card but don't have a backup
Amazon won't let you remove your last payment method. If you try, you'll see a message saying you need to add another card first. Add a different credit card, debit card, or prepaid card, then remove the original one.
If you don't have another card available right now, you have two options: keep the card on file until you add a new one, or contact Amazon Customer Service and explain the situation. They can sometimes work with you on a case-by-case basis, though they may ask you to add a payment method before they remove the last one.
Removing a card from a joint or family account
If you share an Amazon account with someone else, both of you can see and manage the payment methods on file. Either person can remove a card. If you remove a card that the other person relies on, they'll need to add their own payment method before making a purchase.
If you have an Amazon Household (a family account where multiple people have their own login), each person manages their own payment methods separately. Removing a card from your individual account won't affect anyone else's cards. If you're the account owner and you remove a card, it only affects purchases made under your login.
Removing a card that's linked to Prime or other subscriptions
If the card you're removing is the one Amazon charges for your Prime membership or other recurring subscriptions, those charges will switch to your default payment method. You don't need to cancel the subscription or do anything else — Amazon handles the switch automatically.
If your default card is also declined or removed, Amazon will send you an email asking you to update your payment method. Your subscription will pause until you add a working card. You won't lose your membership or subscription, but you won't be charged and you won't have access until you fix the payment method.
Removing a card from the Amazon app
The process on the Amazon mobile app is nearly identical to the website. Open the app, tap the menu icon (three horizontal lines) at the bottom right, go to Your Account, then Manage Your Payments. Tap the card you want to remove, then tap Delete. Confirm the deletion, and it's gone.
Some older versions of the app may have slightly different menu labels, but the general path is the same: Account settings > Payment options > Delete. If you can't find the delete button in the app, try removing the card through the website instead — the result is the same.
Frequently Asked Questions
Will removing a card from Amazon hurt my credit score?
No. Removing a card from Amazon is just disconnecting it from your account. It doesn't close the card, report anything to credit bureaus, or affect your credit in any way. Your bank or card issuer has no record that you removed it from Amazon.
Can I remove a card if I have an unpaid order?
Yes, but Amazon will try to charge your default payment method when the order ships. If that card is also declined or removed, the order may be cancelled. If you have a pending charge dispute or refund, removing the card won't stop it — the refund will go back to the original card you used.
What if the delete button doesn't show up?
This usually means the card is your only payment method on file. Add a different card first, then try deleting again. If the button still doesn't appear, try logging out and back in, or use a different browser or device. If it still doesn't work, contact Amazon Customer Service.
Do I need to tell Amazon why I'm removing a card?
No. Amazon doesn't ask for a reason, and you don't need to provide one. straightforward delete the card and you're done. If you're removing it because it was stolen or compromised, contact your bank — Amazon doesn't need to know.
Can I remove a card that's currently being used for a purchase?
Yes, but if the charge hasn't gone through yet, Amazon will attempt to charge your default payment method instead. If the charge has already posted to your bank account, removing the card from Amazon won't reverse it. Contact your bank or Amazon if you need to dispute a charge.