Making a one-time payment to Verizon

A one-time payment to Verizon goes through when ready and does not set up any automatic billing for future months. You choose the amount, the payment method, and the date — and then it stops. This is different from setting up autopay, which charges you the same way every billing cycle. One-time payments work if you want to pay part of your bill now and part later, pay an unusually high bill without committing to a new payment pattern, or straightforward prefer to pay manually each month.

Verizon offers four main ways to make a one-time payment: online through your account, by phone with a representative, through the My Verizon mobile app, or by mail. Each route takes a different amount of time and requires different information. The fastest methods — online or through the app — process within minutes and let you see confirmation when ready.

Key Takeaways

  • One-time payments through Verizon's website or app process within minutes and show a confirmation number you can save.
  • You can pay by debit card, credit card, or bank account, but credit card payments may include a processing fee depending on your card issuer.
  • Payments made before 11:59 p.m. Eastern Time typically post to your account the same day; payments after that post the next business day.
  • If you pay by phone or mail, allow extra time — phone payments take one business day to post, and mailed checks take five to seven business days.
  • A one-time payment does not change your billing date or stop future bills from arriving; you will need to make another payment next month if you do not set up autopay.

Paying online through your Verizon account

Log in to your Verizon account at verizon.com using your phone number and password. If you do not have an online account, you can create one using your phone number and the account PIN from your bill. Once you are logged in, look for "Pay Bill" or "Make a Payment" — this link is usually near the top of the page or in a menu labeled "Billing."

Click that link and you will see your current balance and due date. Enter the amount you want to pay — you can pay the full balance, the minimum, or any amount in between. Then select your payment method: debit card, credit card, or bank account. If you choose a bank account, you will need to provide your routing number and account number; Verizon will verify these with two small deposits that appear in a few days. For card payments, enter the card number, expiration date, and CVV. Review the payment summary, then click "Confirm" or "Submit Payment." You will receive a confirmation number on screen — write this down or take a screenshot.

The payment posts to your account the same day if you submit it before 11:59 p.m. Eastern Time. If you submit after that, it posts the next business day. You can check the status of your payment by logging back into your account and looking at your payment history.

Paying through the My Verizon app

Open the My Verizon app on your phone and log in with your phone number and password. Tap the "Bill" or "Billing" tab at the bottom of the screen. You will see your current balance and due date. Tap "Pay Now" or "Make a Payment."

Enter the amount you want to pay and select your payment method — debit card, credit card, or bank account. The app will ask for the same information as the website: card details or bank account information. After you review the payment summary, tap "Confirm" or "Pay Now." The app will show a confirmation number; save this or take a screenshot.

Payments through the app post on the same timeline as online payments: same day if submitted before 11:59 p.m. Eastern Time, next business day after that. The app also lets you check your payment history by tapping "Billing" and scrolling to "Recent Payments."

Paying by phone with a Verizon representative

Call Verizon customer service at 611 from your Verizon phone, or 1-908-559-4899 from any other phone. A representative will ask for your phone number and account PIN (found on your bill). Tell them you want to make a one-time payment and provide the amount.

The representative will ask which payment method you prefer: debit card, credit card, or bank account. Have your card or bank information ready. The representative will process the payment over the phone and give you a confirmation number — write this down when ready. Payments made by phone post within one business day.

This method takes longer than online or app payment because you have to wait for a representative, but it can be useful if you have questions about your bill or account before paying, or if you do not have internet access.

Paying by mail

Write a check or money order payable to Verizon. On the check, write your phone number in the memo line. Include your bill or a payment stub (the bottom portion of your bill statement) in the envelope — this helps Verizon match the payment to your account. If you do not have a payment stub, write your phone number clearly on a separate piece of paper and include that instead.

Mail the check to the address shown on your bill. This address varies by region, so do not use an old address from a previous bill. Mail payments typically take five to seven business days to arrive and post to your account. If your payment is due soon, mail is the slowest option and carries the risk that your check will not arrive in time.

Payment methods and fees

Verizon accepts debit cards, credit cards, and bank accounts for one-time payments through all methods. Debit card and bank account payments have no fee. Credit card payments may include a processing fee — this fee comes from your card issuer, not from Verizon, and varies by card. Some cards charge 2 to 3 percent of the payment amount; others charge a flat fee of $1 to $3. Check with your card issuer before paying with a credit card if you want to know the exact fee.

If you are paying by mail, there is no processing fee, but you lose the speed of electronic payment. If you are paying by phone, there is no fee, but you have to wait for a representative.

What happens after you pay

Your one-time payment does not change your billing cycle or due date. Your next bill will arrive on your regular schedule, and you will need to make another payment unless you set up autopay. If you want to pay automatically every month going forward, you can set that up through your online account or the My Verizon app — look for "Autopay" or "Automatic Payments" in the billing section.

If you overpay — that is, if you send more than your current balance — Verizon will credit the extra amount to your account. This credit will reduce your next bill. If you have questions about a credit on your account, call customer service at 611 or 1-908-559-4899.

Frequently Asked Questions

Can I schedule a one-time payment for a future date?

Yes. When you make a payment online or through the app, you can usually select a future date for the payment to process. This is useful if you want to pay on payday but your bill is due sooner. The payment will post on the date you choose, as long as that date is before your due date.

What if my payment does not show up in my account?

Online and app payments usually post within hours; if yours has not appeared after 24 hours, log into your account and check your payment history to confirm it was submitted. If it shows as submitted but has not posted, wait one more business day. If it still has not appeared, call customer service at 611 or 1-908-559-4899 with your confirmation number.

Can I pay someone else's Verizon bill?

Yes, but you will need their phone number and account PIN. You can pay online, through the app, or by phone using their account information. If you are paying by mail, include their phone number on the check or payment stub so Verizon knows which account to credit.

Will a one-time payment stop my service from being cut off?

A one-time payment will reduce your balance, but if your account is already past due and scheduled for disconnection, you may need to pay the full balance or contact customer service to discuss a payment plan. Call 611 or 1-908-559-4899 to find out your account status and what amount will stop a disconnection.

Is there a minimum or maximum amount I can pay?

Verizon does not publicly state a minimum one-time payment amount, but most payment systems require at least $1. There is typically no maximum for online or app payments, but phone payments may have a limit depending on the representative or your account history. If you need to pay a very large amount, try the website or app first.