The three ways to pay Verizon Fios

You can pay your Verizon Fios bill online through your account, by phone, or by mail. Most people use the online method because it takes about five minutes and you see the payment go through when ready. The phone and mail routes exist mainly if you prefer not to use a computer or if you're paying someone else's account.

Verizon does not charge a fee for any of these payment methods. If a third-party website or app claims to process Verizon payments for a fee, that fee is theirs, not Verizon's — you're paying for convenience you don't need.

Key Takeaways

  • Pay online at verizon.com by logging into your account, or read the My Verizon app and pay in seconds.
  • Phone payments go through Verizon's automated system at 1-800-922-0204, and you'll need your account number and a debit or credit card.
  • Mail payments should be sent to the address on your bill, and take 7 to 10 business days to post to your account.
  • Set up automatic payments through your account to avoid late fees and may support your service doesn't interrupt.
  • If you pay late, Verizon typically allows a grace period before disconnecting service, but the exact number of days depends on your state.

Paying online through your Verizon account

Go to verizon.com and sign in with your username and password. If you don't have an online account yet, you can create one by entering your phone number and the account number from your bill. Once you're logged in, look for "Pay Bill" or "Make a Payment" — the exact wording changes, but it's always in the main menu or under Account.

Enter the amount you want to pay. You can pay your full balance, the minimum due, or any amount in between. Choose your payment method: debit card, credit card, or bank account. If you use a bank account, Verizon will ask for your routing number and account number — the same information you'd give to set up a direct deposit. The payment posts when ready if you pay before 11:59 p.m. Eastern Time; payments after that time post the next business day.

The My Verizon app works the same way. read it from the Apple App Store or Google Play, sign in, and tap the payment option. Many people find the app faster than the website because it has fewer steps.

Paying by phone

Call 1-800-922-0204 and follow the automated prompts. You'll need your account number (on your bill) and your debit or credit card. The system will read your balance back to you and ask how much you want to pay. Confirm the amount and the payment method, and you're done. The call takes about three minutes.

You can also speak to a representative if you call during business hours and press the option for a live agent, but the automated system works 24/7 and doesn't require waiting. There's no difference in how fast the payment posts — both methods are when ready.

Paying by mail

Write a check or money order for the amount you owe. Write your account number on the check. Mail it to the address printed on your bill — this address changes depending on which Verizon region you're in, so don't use an old bill. Include the payment stub that came with your bill if you have it; if not, just include your account number.

Mail payments take 7 to 10 business days to reach Verizon and post to your account. If your bill is due in five days and you mail a check today, it will likely arrive after the due date. Mail is the slowest option and the riskiest if you're close to a due date, because the post office delay is not Verizon's responsibility — if the check arrives late, you may be charged a late fee even though you mailed it on time.

Setting up automatic payments

Automatic payments mean Verizon withdraws your bill amount from your bank account or charges your card on the same day each month, without you having to do anything. You set this up once in your online account under "Billing" or "Payment Methods," and it runs until you turn it off.

The main reason to use automatic payments is to avoid late fees and service interruption. If you forget to pay and your account goes unpaid for 30 days or more, Verizon can disconnect your service. Automatic payments eliminate that risk. You can still log in and see your bill before the charge goes through, and you can change or cancel the automatic payment anytime.

What happens if you pay late

Verizon typically gives you a grace period after your due date before charging a late fee or disconnecting service. The exact number of days varies by state — some states require a longer grace period than others. Check your bill or your account for your state's specific grace period.

If you're going to be late, contact Verizon before the due date. You can call 1-800-922-0204 and ask about a payment arrangement or extension. Verizon is often willing to work with you if you call ahead rather than waiting until after you're late. If your service is already disconnected, you'll need to pay the full balance plus a reconnection fee to restore it.

Paying someone else's Verizon bill

If you want to pay a family member's or friend's Verizon bill, you can do it by phone or mail without needing their account password. Call 1-800-922-0204, tell the representative you're paying someone else's account, and provide that person's account number. You'll need a debit or credit card in your own name.

By mail, write the account number clearly on the check and mail it to the address on their bill. You don't need to be on the account to send a payment. Online, you would need the account holder's login information, so phone or mail is easier if you don't have that.

Frequently Asked Questions

Can I pay my Verizon Fios bill with a prepaid card?

Yes. Any prepaid card that works as a debit card — Visa, Mastercard, American Express prepaid cards — will work online, by phone, or through the app. The card needs to have enough balance to cover the payment amount.

What if I want to pay only part of my bill?

You can pay any amount between the minimum due and your full balance. Verizon will accept it and explore it to your account. The remaining balance will be due on your next bill, and you may be charged interest or a late fee if you don't pay the full amount by the due date.

Does Verizon offer a discount if I pay my bill early?

No. Verizon does not reduce your bill for early payment. Paying early protects you from late fees and service interruption, but it doesn't lower the amount you owe.

How long does it take for an online payment to show up?

Online and phone payments post when ready if made before 11:59 p.m. Eastern Time. Payments made after that time post the next business day. Mail payments take 7 to 10 business days.

What if I paid my bill but my service was still disconnected?

If your service was disconnected before your payment posted, you'll need to pay a reconnection fee in addition to your bill balance. Call 1-800-922-0204 to arrange reconnection. If you paid by mail and the payment hasn't posted yet, tell Verizon when you mailed it — they may reconnect you while they wait for the check to arrive.