Log in to your SiriusXM account to pay through their website or app
To pay your SiriusXM bill online, you first need to access your account at siriusxm.com or through the SiriusXM mobile app. On the website, look for the "Log In" button in the top right corner. Enter the email address or username associated with your account, then your password. If you have forgotten your password, click "Forgot Password?" and follow the prompts to reset it using your email address.
The mobile app works the same way. read the SiriusXM app from the Apple App Store or Google Play Store, open it, and tap "Log In." Enter your credentials and you will see your account dashboard. Both the website and app take you to the same account information, so you can use whichever is more convenient.
If you do not yet have an online account, you will need to create one before you can pay. Visit siriusxm.com and select "Create Account" or "Sign Up." You will need your SiriusXM account number (found on your bill or radio), your email address, and a password you create. Once your account is set up, you can log in and pay when ready.
Key Takeaways
- Log in at siriusxm.com or through the SiriusXM app using your email address or username and password.
- If you do not have an online account yet, create one at siriusxm.com using your SiriusXM account number and email address.
- After logging in, navigate to "Billing" or "Account" to see your balance and payment options.
- SiriusXM accepts credit cards, debit cards, and bank account payments, and you can set up automatic recurring payments to avoid late fees.
Finding your billing information after you log in
Once you are logged into your account, look for a section labeled "Billing," "Account," "Payments," or "Subscription." The exact name varies depending on whether you are using the website or app, but it is usually in the main menu or navigation bar. Click or tap on it to see your current balance, due date, and payment history.
On the website, you may see a dashboard that shows your subscription status and next billing date right away. Scroll down or look for a "Pay Now" button or link. On the app, the billing section is often accessible from a menu icon (three horizontal lines) or a settings gear icon. Once you find it, you will see the same information: what you owe and when it is due.
Entering your payment method
SiriusXM accepts credit cards, debit cards, and bank account payments. When you click "Pay Now" or "Make a Payment," you will be asked to choose which type of payment method you want to use. If you have already saved a payment method to your account, you can select it from a list. If not, you will enter the details for a new card or bank account.
For a credit or debit card, enter the card number, expiration date, and the three-digit security code on the back. For a bank account payment, you will need your routing number and account number, which you can find at the bottom of a check or by logging into your bank's website. SiriusXM will ask you to verify the bank account with two small deposits (usually under $1 each) before the payment goes through, which takes a few business days.
After you enter your payment information, review the amount you are paying and the date the payment will be processed. Then click "Confirm" or "Submit Payment." You will receive a confirmation number and an email receipt. Keep this for your records.
Setting up automatic payments to avoid missing a due date
If you want to stop worrying about paying your SiriusXM bill each month, you can set up automatic recurring payments from your account settings. Log in, go to "Billing" or "Account," and look for an option called "Auto Pay," "Automatic Payments," or "Recurring Billing." Click on it and follow the prompts to turn it on.
You will choose which payment method to use (credit card, debit card, or bank account) and confirm the date each month when the payment should be taken from your account. Most people choose the date their bill is due or a few days before. Once automatic payments are turned on, SiriusXM will charge your account on that date every month without you having to log in and pay manually.
You can turn off automatic payments at any time by going back to the same settings and selecting "Disable" or "Turn Off." If you need to change the payment method or the date, you can edit those details in the same place. Automatic payments reduce the risk of late fees and service interruptions because you will never accidentally miss a payment.
What to do if you cannot log in
If you enter your password and see an error message, the most common reason is that you typed it incorrectly. Try again, paying attention to capital letters and spaces. If you are still locked out, use the "Forgot Password?" link to reset it. SiriusXM will send a password reset email to the address on file. Click the link in that email and create a new password.
If you do not receive a password reset email within a few minutes, check your spam or junk folder — sometimes these emails get filtered there by mistake. If the email never arrives, or if you cannot remember the email address you used to create your account, you will need to contact SiriusXM customer service. Call 1-888-601-6296 or use the chat feature on siriusxm.com. Have your account number ready (it is on your bill or radio) so they can look up your account and help you regain access.
Paying by phone or mail if you prefer not to use the website
Not everyone wants to pay online, and SiriusXM offers other ways to pay your bill. You can call their customer service line at 1-888-601-6296 and speak to a representative who will take your payment over the phone. Have your account number and a credit card, debit card, or bank account information ready. The representative will process the payment when ready and give you a confirmation number.
You can also pay by mail. Write a check or money order payable to SiriusXM and include your account number on the check. Mail it to the address printed on your bill — this address changes depending on which payment center processes your account, so always use the one on your current bill. Payments by mail take longer to reach SiriusXM and be posted to your account, usually 7 to 10 business days, so send it early if your due date is coming up.
Frequently Asked Questions
Is there a fee to pay my SiriusXM bill online?
No, SiriusXM does not charge a fee for paying your bill through their website or app. Paying by phone may have a fee depending on the payment method and the representative you speak with, so ask before you provide your information. Paying by mail is free, but slower.
Can I pay someone else's SiriusXM bill if I have their account number?
You can pay a bill if you have the account number and the amount owed, but you will need to log into that account to do it online. If the account is not in your name, you may not be able to create a login or access it. Contact SiriusXM customer service to ask about paying another person's account, or have them set up a payment themselves.
What happens if my payment fails?
If your credit card, debit card, or bank account payment is declined, SiriusXM will send you an email notifying you that the payment did not go through. Log back in and try again with a different payment method, or call customer service for help. If you do not make a payment within a few days, your service may be suspended until the bill is paid.
Can I change my billing date?
You can contact SiriusXM customer service to request a different billing date. Call 1-888-601-6296 and explain when you would prefer to be billed each month. They can usually change this for you, though it may take a billing cycle or two to take effect. If you have automatic payments set up, you can also change the payment date in your account settings without calling.