The three ways to pay your Kohl's bill

You can pay your Kohl's credit card bill through their website, by phone, by mail, or in person at a Kohl's store. The fastest method is online through Kohl's Pay, which processes when ready and lets you see your balance and due date right away. If you prefer not to use the internet, you can call their customer service line or mail a check to the address printed on your statement.

Kohl's also offers automatic payments, which withdraw money from your bank account on a date you choose each month. This removes the risk of forgetting a payment and can help you avoid late fees. You can set up autopay online, by phone, or in store.

Key Takeaways

  • Online payment through Kohl's Pay is the fastest option and shows your balance and due date when ready.
  • You can pay by phone at the customer service number on your statement, by mail to the address listed there, or in person at any Kohl's store.
  • Automatic payments from your bank account remove the need to remember your due date each month.
  • Your payment must arrive by the due date shown on your statement to avoid a late fee.

Paying online through Kohl's Pay

Log into your account at Kohl's.com using your email and password. Click on "Account" or "My Account," then look for "Pay My Bill" or "Make a Payment." Enter the amount you want to pay and confirm your bank account or debit card information. The payment processes when ready, and you will see a confirmation number on screen.

Online payments made before 8 p.m. Eastern Time on a business day typically post to your account the same day. If you pay after 8 p.m. or on a weekend, the payment may not post until the next business day. You can check your payment status by logging back into your account and viewing your recent transactions.

Paying by phone or mail

To pay by phone, call the customer service number on the back of your Kohl's credit card or on your statement. A representative will ask for your account number and the amount you want to pay, then take your bank account or debit card information over the phone. Payments made by phone are processed the same way as online payments.

To pay by mail, write a check or money order payable to Kohl's and include your account number on the check. Mail it to the address printed on your statement under "Payment Address" — this is different from the mailing address for customer service inquiries. Mail payments typically take 7 to 10 business days to arrive and post to your account, so send your payment at least two weeks before your due date to avoid a late fee.

Paying in person at a Kohl's store

You can make a payment at the customer service desk of any Kohl's store. Bring your Kohl's credit card or account number and the amount you want to pay in cash or debit card. The cashier will process the payment and give you a receipt. In-store payments post to your account within one to two business days.

In-store payments are useful if you are already shopping and want to pay down your balance right away, or if you prefer to handle money in person. However, they are slower to post than online payments, so plan ahead if you are close to your due date.

Setting up automatic payments

To set up automatic payments online, log into your Kohl's account, go to "Account Settings" or "Manage My Account," and look for "Autopay" or "Automatic Payments." Choose the amount you want to pay each month — you can pay a fixed dollar amount, your minimum payment, or your full statement balance — and select the day of the month when the payment should come out of your bank account.

Automatic payments withdraw money directly from your checking or savings account on the date you choose. If you set up autopay to pay your full balance each month, you will avoid interest charges on new purchases. You can change or cancel autopay at any time through your account, by phone, or in store.

What happens if you miss a payment

If your payment does not arrive by the due date on your statement, Kohl's will charge a late fee. The amount varies but is typically $25 to $40 depending on your account and state. A late payment also appears on your credit report and can lower your credit score.

If you realize you will miss your due date, contact Kohl's customer service as soon as possible. Some accounts may be able to request a brief extension, though this is not may provide. Automatic payments reduce the chance of missing a due date because the money comes out automatically on the date you set.

Frequently Asked Questions

Can I pay my Kohl's bill with a different credit card?

Yes, you can pay with a debit card or another credit card when you pay online or by phone. You cannot pay with another credit card in store — only cash or debit card. Paying with a credit card may result in a cash advance fee from your other card's issuer, so check with them first.

What if I want to pay more than my minimum payment?

You can pay any amount up to your full balance whenever you want, through any payment method. Paying more than the minimum reduces the interest you owe and pays off your balance faster. There is no penalty for paying early or paying more than required.

How do I know if my payment went through?

Online and in-store payments show a confirmation number or receipt when ready. For phone and mail payments, log into your account a few business days later to check your recent transactions. You can also call customer service to confirm a payment was received.

Can I set up autopay to pay a different amount each month?

No, autopay requires you to choose a fixed amount, your minimum payment, or your full statement balance. If you want to pay different amounts each month, you will need to make manual payments online, by phone, or by mail instead.