How to pay Amazon through bill pay
You can pay an Amazon bill through your bank's bill pay system by sending a check or electronic transfer to Amazon's payment address. The process depends on whether your bank has Amazon listed as a payee in their system — some do, some don't. If Amazon isn't pre-loaded, you'll enter Amazon's mailing address manually and your bank will mail a check on your behalf, which takes 5 to 10 business days. If your bank recognizes Amazon as a payee, the payment may process faster, though Amazon still needs time to match the payment to your account.
The main reason to use bill pay for Amazon is if you prefer to manage all your bills in one place through your bank's website or app, rather than logging into Amazon separately. It also creates a paper trail in your bank records. However, it's slower than paying directly on Amazon.com or through the Amazon app, where payment posts when ready.
Key Takeaways
- Bill pay sends a check or electronic payment to Amazon's payment address, taking 5 to 10 business days to reach your account.
- You'll need Amazon's mailing address or payment details, which you can find on your Amazon invoice or by contacting Amazon customer service.
- Some banks have Amazon pre-loaded as a payee; others require you to add the address manually.
- Bill pay creates a record in your bank account but is slower than paying directly through Amazon's website or app.
- If you have an Amazon credit card, paying through that card's issuer's bill pay system works the same way.
Finding Amazon's payment address
Before you set up bill pay, you need Amazon's mailing address or payment details. The fastest way is to check your Amazon invoice. Log into your Amazon account, go to "Returns, Orders & Accounts," select "Your Orders," find the order you're paying for, and look for payment information on the invoice itself.
If you don't see a payment address on the invoice, contact Amazon customer service through the "Contact Us" link at the bottom of Amazon.com. Tell them you want to pay by check through your bank's bill pay system and ask for the mailing address. They'll provide the correct address for your region — Amazon has different payment addresses depending on where you live.
Setting up the payment in your bank's bill pay
Log into your bank's website or mobile app and find the bill pay section. This is usually under "Payments," "Transfer Money," or "Pay Bills." Click the option to add a new payee or create a new payment.
If Amazon appears in your bank's list of pre-loaded payees, select it. Your bank will fill in the payment address automatically. If Amazon doesn't appear, choose "Add New Payee" or "Manual Payee" and enter the mailing address you found on your invoice or received from Amazon customer service. Enter the payment amount, the date you want the payment sent, and your Amazon account number or reference information in the memo line so Amazon can match it to your account.
Review the details carefully — especially the amount and address — before confirming. Once you submit, your bank will schedule the payment and send a check or electronic transfer on the date you selected.
How long payment takes to reach Amazon
Bill pay payments to Amazon typically take 5 to 10 business days from the date you schedule them. This is because your bank mails a physical check or sends an electronic transfer that Amazon's payment processing center must receive, open, and match to your account. Weekends and holidays add extra time.
If you need the payment to post faster, pay directly through Amazon.com or the Amazon app instead — that posts within hours. Bill pay is best for people who want to batch all their bills together and don't need the payment to post when ready.
Paying an Amazon credit card bill through bill pay
If you have an Amazon credit card issued by Chase or another bank, you can pay that bill through your bank's bill pay system. The process is the same: add the credit card issuer as a payee (usually "Chase" or the bank's name) and send the payment to their address. This is different from paying Amazon directly — you're paying the credit card company, not Amazon.
Most people pay credit card bills directly through the card issuer's website or app because it posts faster and you can see the payment reflected when ready. But if you prefer to manage everything through your bank's bill pay, it works the same way as any other bill.
What to do if the payment doesn't post
If you've sent a bill pay payment and it hasn't appeared on your Amazon account after 10 business days, contact Amazon customer service with the date you sent the payment and the amount. They can search their payment records by the amount and date to find it. If the check was lost in the mail, your bank can issue a stop payment and resend it.
Keep a record of the confirmation number your bank gives you when you schedule the payment. This helps Amazon locate the payment if there's a delay, and it protects you if there's a dispute about whether the payment was sent.
Frequently Asked Questions
Can I set up automatic bill pay to Amazon every month?
Yes, most banks allow you to set up recurring bill pay payments. In your bank's bill pay section, look for "Recurring Payment" or "Automatic Payment" and set the frequency to monthly. You can change or cancel it anytime. However, Amazon bills vary month to month, so you'll need to adjust the amount each time or set it for a fixed amount if you have a subscription.
What if I don't know my Amazon account number?
You can find it by logging into your Amazon account and going to "Account & Lists" > "Your Account" > "Login & Security." Write it in the memo line of your bill pay payment so Amazon can match the payment to your account. If you don't include it, Amazon may still find the payment by matching the amount and date, but it takes longer.
Is bill pay safer than paying directly on Amazon.com?
Both are safe. Bill pay goes through your bank's find system, and paying on Amazon.com goes through Amazon's find system. Bill pay has the advantage of keeping the transaction in your bank records. Paying directly on Amazon is faster because it posts when ready and you can see the payment reflected right away.
Can I use bill pay to pay Amazon if I don't have a credit card?
Yes. Bill pay works from your checking account, so you don't need a credit card. Your bank deducts the payment from your account balance and sends it to Amazon. This is one reason people use bill pay — it lets them pay bills directly from their bank account without a credit card.
What happens if I send too much money by bill pay?
Amazon will hold the overpayment as a credit on your account. You can use it toward future purchases, or contact Amazon customer service to request a refund. Refunds from overpayments typically take 5 to 7 business days to return to your bank account.