The main ways to pay Nicor Gas

Nicor Gas lets you pay your bill online through their website, by phone, by mail, or in person at a payment location. The fastest route is online at nicorgas.com — you can pay when ready without waiting on hold, and you'll see confirmation right away. If you prefer to speak with someone, calling 1-888-642-6748 connects you to a representative who can process payment over the phone.

Each method takes a different amount of time to show up on your account. Online and phone payments usually post within one business day. Mail payments take longer — typically five to seven business days from when Nicor receives them, so you need to send them well before your due date to avoid a late fee. In-person payments at authorized payment locations post the same day.

Key Takeaways

  • Online payment at nicorgas.com is the fastest way to pay and shows confirmation when ready, with the payment posting within one business day.
  • Phone payments through 1-888-642-6748 work the same way as online but require speaking with a representative.
  • Mail payments take five to seven business days to post, so send them at least a week before your due date to avoid late fees.
  • You can set up automatic payments from your bank account or credit card so you never have to remember to pay manually.

Paying online or by phone

To pay online, go to nicorgas.com and log into your account. You'll need your account number, which appears on your bill. Once logged in, select the option to make a payment and enter the amount you want to pay. You can pay with a debit card, credit card, or by linking your bank account directly.

Phone payments work the same way but with a representative walking you through it. Call 1-888-642-6748 during business hours. Have your account number and payment method ready. The representative will confirm the amount, process the payment, and give you a confirmation number to keep for your records.

Both methods charge a fee if you use a credit card — Nicor does not charge a fee for debit card or bank account payments. The credit card fee varies depending on which card you use, so ask the representative or check the website before you complete the transaction if you're using a credit card.

Setting up automatic payments

Automatic payments mean your bill gets paid on the same day each month without you having to do anything. You set it up once through your Nicor account online, and the payment comes out of your bank account or debit card automatically. This is useful if you want to make sure you never miss a due date.

To set up automatic payments, log into nicorgas.com, go to your account settings, and look for the option to enroll in automatic payment or "autopay." You'll choose the date you want the payment to come out each month — many people pick the date their paycheck arrives. You can change or cancel automatic payments anytime through the same menu.

Paying by mail

If you prefer to mail your payment, write a check or money order and include your account number on it. Mail it to the address printed on your bill — this address is where Nicor's payment processing center is located, not a local office. Include your bill stub if you have it; if not, write your account number clearly on the check.

Mail payments take longer to post because they have to travel to Nicor and then be processed. Plan to send your payment at least seven to ten days before the due date to make sure it arrives and posts in time. If you're cutting it close to the due date, use online or phone payment instead to avoid a late fee.

Paying in person

Nicor has authorized payment locations where you can walk in and pay cash, check, or debit card. These are usually at grocery stores, check-cashing services, or other retail locations in your area. The payment posts the same day you make it, so this is a good option if you need to pay quickly and don't have online access.

To find a payment location near you, go to nicorgas.com and search for "payment locations" or call 1-888-642-6748 and ask for the nearest one. Bring your account number and your bill if you have it. Some locations may charge a small fee for in-person payments, so ask before you pay.

What to do if you can't pay your full bill

If you can't pay the full amount by the due date, contact Nicor before the due date passes. Call 1-888-642-6748 and explain your situation. Nicor may be able to set up a payment plan that spreads your bill across several months, which keeps you from getting a late fee or having your service disconnected.

Payment plans are not automatic — you have to ask for one and Nicor has to agree. The sooner you call, the more options you'll have. If you wait until after your bill is late, your options become more limited and you may face a disconnection notice.

Understanding your bill and due date

Your Nicor bill shows the due date clearly at the top or in a highlighted box. This is the date by which Nicor needs to receive your payment to avoid a late fee. The due date is usually about 20 days after the bill is mailed to you. If you pay online or by phone, the payment needs to post by that date, not just be sent.

Your bill also shows your account number, which you need for any payment method. Keep your bills or write down your account number so you have it when you need to pay. If you lose track of your due date, you can always log into nicorgas.com and check your account — it will show the current balance and when it's due.

Frequently Asked Questions

Does Nicor charge a fee to pay my bill?

Nicor does not charge a fee for payments made by bank account or debit card. Credit card payments do have a fee that varies by card type. In-person payments at some locations may also have a small fee. Online and phone payments by bank account are always free.

How long does it take for my payment to show up on my account?

Online and phone payments post within one business day. Mail payments take five to seven business days from when Nicor receives them. In-person payments post the same day. If you're close to your due date, use online, phone, or in-person payment to make sure it posts in time.

Can I pay with a credit card online?

Yes, you can pay with a credit card through nicorgas.com or by phone, but Nicor charges a fee for credit card payments. The fee amount depends on which card you use. Debit cards and bank account payments do not have a fee, so those are cheaper options if you have them available.

What happens if I miss my due date?

If your payment does not post by the due date, Nicor will charge a late fee. If you continue to miss payments, your service may be disconnected. If you think you'll miss a due date, call 1-888-642-6748 before it passes to ask about a payment plan or other options.

Can I change or cancel automatic payments?

Yes, you can change the payment date or cancel automatic payments anytime through your Nicor account online. Log in, go to account settings, and look for the automatic payment menu. Changes usually take effect within one to two business days, so plan ahead if you need to make a change before your next payment date.