Metro PCS lets you pay your bill online through their website or mobile app at no extra charge

Metro PCS does not charge a fee to pay your bill online. You can log into your account on the Metro PCS website, use the Metro PCS mobile app, or set up automatic payments — all three routes are free. The payment itself posts to your account the same day if you pay before 11:59 p.m. ET, or the next business day if you pay after that time.

You will need your account number and a payment method ready: a debit card, credit card, or bank account. If you are paying from a bank account, have your routing number and account number available. Metro PCS does not accept cash or checks online.

Key Takeaways

  • Metro PCS charges no fee for online bill payment through their website, app, or automatic payment setup.
  • Payments made before 11:59 p.m. ET post the same day; payments after that time post the next business day.
  • You can pay with a debit card, credit card, or bank account — you will need your account number either way.
  • Setting up automatic payments means your bill is paid on the same date each month without you having to log in again.
  • If you do not have internet access, you can call Metro PCS customer service to pay by phone at no charge.

Paying through the Metro PCS website

Go to metropcs.com and select "Pay My Bill" from the main menu. You will be asked to log in with your phone number and password. If you do not have an online account yet, you can create one by selecting "Create Account" — this takes about five minutes and requires your phone number, email address, and a password you choose.

Once you are logged in, your current bill amount and due date appear on the screen. Enter the amount you want to pay (you can pay the full balance, a partial amount, or more than you owe). Select your payment method — debit card, credit card, or bank account — and enter those details. Review the payment summary and select "Confirm Payment." You will see a confirmation number on screen and receive an email receipt.

Paying through the Metro PCS mobile app

read the Metro PCS app from the Apple App Store or Google Play Store. Open the app and log in with your phone number and password. Tap the "Pay My Bill" or "Billing" tab, depending on which version of the app you have.

Your bill balance and due date will display. Enter the payment amount, choose your payment method, and enter your card or bank account details. Confirm the payment and you will receive a confirmation number. The app also lets you set up automatic payments from the same screen, which you can do at the same time or later.

Setting up automatic payments so you never miss a due date

Automatic payment means Metro PCS withdraws your bill amount from your chosen payment method on the same date each month. You set this up once, and it continues until you turn it off. This is free and takes about two minutes.

On the Metro PCS website, log in and go to "Pay My Bill." Select "Set Up Auto Pay" or "Manage Auto Pay" depending on whether you have already set it up. Choose the date you want the payment to come out each month — this can be any date from the 1st through the 28th. Select your payment method (debit card, credit card, or bank account) and enter those details. Confirm your selection. You can also set this up in the mobile app under the Billing section.

Once automatic payment is active, you will receive an email confirmation and a reminder email a few days before each payment is scheduled. You can change the payment date, change the payment method, or turn off automatic payment anytime by logging back into your account.

Paying by phone if you do not have online access

If you cannot or do not want to pay online, call Metro PCS customer service at 1-888-639-6676. A representative will ask for your account number and the amount you want to pay. They will take your debit card, credit card, or bank account information over the phone. This call is free and the payment posts the same day if you call before 11:59 p.m. ET.

You can also pay in person at a Metro PCS store. Bring your account number or phone number, and let the staff member know you want to make a payment. They can accept cash, debit card, or credit card in store.

What happens if your payment does not go through

If your payment is declined, Metro PCS will send you an email or text message explaining why — usually because the card was declined by your bank, the account number was entered incorrectly, or the card has expired. You can try again when ready with the same payment method or a different one.

If your payment is scheduled to post but does not appear in your account within 24 hours, log back into your account and check the payment history. You should see the transaction listed with a status of "Pending" or "Completed." If it shows "Failed," you will need to make the payment again. If you cannot find the transaction and it has been more than 24 hours, call Metro PCS customer service to confirm whether the payment was received.

Late payments and what to do if you cannot pay by the due date

Metro PCS charges a late fee if your payment is not received by the due date shown on your bill. The amount of this fee varies by state. If you know you cannot pay by the due date, contact Metro PCS before that date to discuss your options — they may be able to extend your due date or set up a payment plan.

If your service is suspended because of a late payment, you can restore it by paying the full amount owed plus any late fees. Once the payment posts, your service usually comes back on within a few hours. You can pay to restore service using any of the methods described above: online, through the app, by phone, or in store.

Frequently Asked Questions

Does Metro PCS charge a fee to pay my bill online?

No. Metro PCS does not charge any fee for paying online through their website, mobile app, by phone, or through automatic payment. The only charge is your actual bill amount.

How long does it take for an online payment to show up in my account?

Payments made before 11:59 p.m. ET post the same day. Payments made after 11:59 p.m. ET post the next business day. You will receive an email confirmation when ready after you submit the payment.

Can I pay my Metro PCS bill with a prepaid card?

Yes, as long as the prepaid card is Visa, Mastercard, American Express, or Discover. You will need the card number, expiration date, and CVV code, just as you would with a regular debit or credit card.

What if I want to pay more than my current bill amount?

You can pay any amount you choose online. The extra amount will be held as a credit on your account and applied to your next bill automatically.

Can I schedule a payment for a future date?

The Metro PCS website and app do not have a "schedule for later" option for one-time payments. You can only pay when ready or set up automatic payments for a recurring date each month. If you need to schedule a single payment for a specific future date, call Metro PCS customer service.