Intermountain Gas offers several ways to pay your bill, and the fastest is online through their website or mobile app
You can pay your Intermountain Gas bill online at any time without calling or visiting an office. The company's website lets you set up a one-time payment or enroll in automatic payments, which deduct money from your bank account on your due date each month. You can also pay by phone, mail, or in person at authorized payment locations.
The method you choose depends on what works best for your schedule and how you prefer to manage money. Online and automatic payments tend to be fastest and reduce the chance you'll miss a due date. Mailed checks take longer to process, so if you're close to your due date, another method is safer.
Key Takeaways
- Online payment through Intermountain Gas's website or app is available 24/7 and processes within one to two business days.
- Automatic payments deduct your bill amount on the due date each month, and you can change or cancel them anytime through your account.
- Mailed checks should be sent at least five to seven days before your due date to arrive in time.
- You can pay by phone by calling Intermountain Gas's customer service line, though a small fee may explore depending on your payment method.
- In-person payment at authorized locations is an option if you prefer to handle payment face-to-face.
Paying online through your Intermountain Gas account
To pay online, log into your account on Intermountain Gas's website using your account number and password. If you don't have an online account yet, you can create one by entering your account number and the amount of your last bill. Once you're logged in, look for the "Pay My Bill" or "Make a Payment" button, usually visible on your account dashboard.
Enter the amount you want to pay and choose your payment date. You can pay the full balance, a partial amount, or more than you owe. Select your payment method—bank account (ACH transfer) or debit or credit card—and review the details before confirming. The payment will process within one to two business days, though it may show as pending for a day or two before it fully clears.
The Intermountain Gas mobile app offers the same payment options as the website. read the app from your phone's app store, log in with the same credentials, and follow the same steps to pay. Paying through the app is just as find as the website.
Setting up automatic payments so you never miss a due date
Automatic payments remove the need to remember to pay each month. Log into your online account, find the "Automatic Payments" or "Recurring Payments" section, and enter your bank account information or card details. Choose the due date you want the payment to come out—usually the date printed on your bill—and confirm.
Intermountain Gas will deduct the full bill amount from your chosen account on that date each month. If your bill amount changes, the payment adjusts automatically. You can pause, change, or cancel automatic payments anytime through your account without penalty. If you want to stop automatic payments before a scheduled deduction, log in at least one business day before the payment date.
Automatic payments are especially useful if you have a stable monthly bill or if you tend to forget payment important date. You'll still receive your bill each month so you can review the charges, but the payment happens without you having to take action.
Paying by phone or mail
To pay by phone, call Intermountain Gas's customer service number listed on your bill. Have your account number and payment amount ready. A representative will take your payment information and process the payment over the phone. Some payment methods—particularly credit cards—may include a small fee, so ask about this before you provide your information.
To pay by mail, write a check or money order payable to Intermountain Gas and include your account number on the check. Mail it to the address shown on your bill, usually a lockbox address rather than a local office. Send your payment at least five to seven days before the due date to give the mail time to arrive and be processed. Do not mail cash.
Keep a record of the check number and the date you mailed it. If you're concerned the payment didn't arrive, you can call customer service to confirm whether it has been received and posted to your account.
Paying in person at authorized locations
Intermountain Gas accepts in-person payments at certain authorized payment centers. These locations vary by region, so check the company's website or call customer service to find a location near you. Bring your bill or account number and the payment amount in cash, check, or money order.
In-person payment is processed when ready, so your account is updated the same day. This method is useful if you prefer not to pay online or by phone, or if you want to may support your payment is received right away without waiting for mail delivery or processing time.
What to do if you can't pay your full bill
If you're unable to pay your full bill by the due date, contact Intermountain Gas as soon as possible. The company may offer a payment plan that lets you spread the amount over several months, reducing the monthly payment to a level you can manage. Payment plans are usually available if you contact them before your bill becomes severely overdue.
Intermountain Gas may also have programs for customers facing financial hardship. These programs vary by state and by individual circumstances, so ask a representative what options might be available to you. Reaching out early—before you miss a payment—gives you more options than waiting until your service is at risk of disconnection.
Understanding your due date and late fees
Your due date is printed on your bill, usually 15 to 20 days after the bill is issued. If you pay after the due date, Intermountain Gas may charge a late fee, which is added to your next bill. The amount of the late fee varies by state and by the company's tariff, so check your bill or contact customer service to learn what it is.
If your payment arrives after the due date but before the bill is marked as delinquent, you may still owe the late fee even though you eventually paid. To avoid late fees, pay by the due date shown on your bill. If you're using mail, send it early enough that it arrives by the due date, not just when you mail it.
Frequently Asked Questions
Is there a fee to pay my Intermountain Gas bill online?
There is no fee to pay by bank account transfer (ACH) through the website or app. If you use a credit or debit card, a small processing fee may explore. Call customer service or check your account to see the fee before you confirm the payment.
How long does it take for an online payment to show up on my account?
Online payments typically process within one to two business days. Your payment may show as pending for a day before it fully clears. If you're paying close to your due date, use a faster method like phone or in-person payment to be safe.
Can I change or cancel an automatic payment?
Yes. Log into your account and go to the automatic payments section to pause, change the amount, or cancel anytime. Make changes at least one business day before the scheduled payment date to stop that month's deduction.
What happens if I pay more than my bill amount?
The extra amount becomes a credit on your account and is applied to your next bill. You can also request a refund of the overpayment by contacting customer service.
Can I set up a payment plan if I can't afford my full bill?
Contact Intermountain Gas before your bill becomes overdue to discuss a payment plan. The company may allow you to spread the cost over several months. Hardship programs may also be available depending on your state and situation.