Pay Idaho Power through their website, phone, or automatic bank draft
Idaho Power customers can pay their bill through the company's website at idahopower.com, by phone at 1-800-635-1453, or by setting up automatic payments from a bank account. The website payment option lets you pay when ready without calling, and you can choose to pay the full amount due or a partial payment. Payments made online typically post within one business day.
If you prefer not to use the internet, you can mail a check or money order to the address printed on your bill, or pay in person at an Idaho Power office during business hours. The company also accepts payments through their automated phone system 24 hours a day, 7 days a week — you'll need your account number and a debit or credit card.
Key Takeaways
- Idaho Power's website (idahopower.com) is the fastest way to pay online, with payments posting within one business day.
- Automatic bank draft payments eliminate the need to pay manually each month and may support you never miss a due date.
- Phone payments are available around the clock at 1-800-635-1453, and you can use a debit or credit card.
- Mailed checks should be sent to the address on your bill at least five business days before the due date to avoid late fees.
Setting up automatic payments from your bank account
Automatic payments are the most reliable way to may support your bill gets paid on time every month. You can set this up through Idaho Power's website by logging into your account, going to the billing section, and selecting the automatic payment option. You'll provide your bank account number and routing number, and choose whether to pay the full bill amount or a fixed amount each month.
Once automatic payments are active, the money is withdrawn from your account on the due date shown on your bill. You can change or cancel automatic payments anytime through your account settings. If you want to set up automatic payments by phone instead, call 1-800-635-1453 and a representative can walk you through the process.
Paying online through Idaho Power's website
Go to idahopower.com and look for the "Pay My Bill" or "Billing" section on the homepage. You'll need to log into your account using your account number and password, or create an account if you don't have one yet. Once logged in, your current bill amount will display, along with the due date.
You can pay with a debit card, credit card, or bank account. Enter the payment amount (you don't have to pay the full balance if you don't want to), choose your payment method, and confirm. Idaho Power will show you a confirmation number when ready, and the payment will post to your account within one business day. Keep the confirmation number for your records.
Paying by phone or in person
To pay by phone, call 1-800-635-1453 anytime. The automated system will ask for your account number and guide you through entering a debit or credit card. You can also speak with a representative during business hours if you prefer. Have your bill and payment method ready before you call.
If you want to pay in person, Idaho Power has offices throughout Idaho. You can find the nearest office location and hours on their website. Bring your bill or account number and your payment method (cash, check, or debit/credit card). In-person payments are processed when ready.
Mailing a check or money order
Write your account number on the check or money order and mail it to the address printed on your bill. Idaho Power's mailing address varies by region, so always use the address on your statement rather than looking up a general office address. Mail your payment at least five business days before the due date to may support it arrives on time and avoids a late fee.
If you're paying by mail, keep a copy of your check or a photo of the money order for your records. The payment will post to your account once Idaho Power receives and processes it, which typically takes five to seven business days from the mailing date.
What to do if you can't pay your full bill
If you're unable to pay the full amount by the due date, contact Idaho Power as soon as possible. You can call 1-800-635-1453 to discuss your situation. The company may be able to set up a payment plan that spreads your balance over several months, or they may have programs available to help customers facing financial hardship.
Paying even a partial amount before the due date shows good faith and can help prevent service disconnection. If you wait until after the due date, late fees will be added to your balance. The sooner you reach out, the more options you may have.
Frequently Asked Questions
How long does it take for an online payment to show up on my bill?
Online payments typically post within one business day. If you pay after 5 p.m. on a business day, it may not post until the next business day. You'll receive a confirmation number when ready when you submit the payment, even if it hasn't posted yet.
Can I pay my Idaho Power bill with a credit card?
Yes, you can pay with a credit card through the website, phone system, or in person at an Idaho Power office. Keep in mind that some credit card companies may charge a cash advance fee or treat utility payments differently, so check with your card issuer first.
What happens if I pay after the due date?
Late fees are added to your account if payment is received after the due date. The amount of the late fee is shown on your bill. If your bill remains unpaid for a significant period, Idaho Power may disconnect your service, though they typically send notices before taking that step.
Can I change my automatic payment amount or date?
Yes, you can log into your account on idahopower.com and adjust your automatic payment settings anytime. You can change the amount, the date, or cancel automatic payments entirely. Changes typically take effect within one to two billing cycles.
Is there a fee to pay my bill online?
Idaho Power does not charge a fee for online payments made through their website or for automatic bank draft payments. Phone payments and in-person payments are also free. Credit card payments may incur a processing fee depending on the payment method you choose.