How to pay Georgia Power in three ways

Georgia Power lets you pay your bill online through their website, by phone, through automatic payments, or by mailing a check. The fastest method is online at georgiapower.com — you can log in, see your balance, and submit payment in minutes without talking to anyone. If you prefer the phone, call 1-888-891-0938 and a representative will take your payment over the phone. If neither of those works for you, you can mail a check to the address printed on your bill, though mail typically takes 7 to 10 days to arrive and process.

Your bill shows a due date, usually 20 to 25 days after the bill date. Georgia Power does not charge a late fee if you pay within 10 days of the due date, but after that, a late charge applies. If your payment does not arrive by the due date, your service can be disconnected, though Georgia Power typically sends a disconnection notice first.

Key Takeaways

  • Pay online at georgiapower.com by logging into your account — this is the fastest way and shows your balance when ready.
  • Call 1-888-891-0938 to pay by phone with a debit card, credit card, or bank account during business hours.
  • Set up automatic payments from your bank account to avoid missing a due date and to pay the same amount each month.
  • Mail payments should include your account number and arrive at least 10 days before the due date to avoid late charges.
  • If you cannot pay by the due date, contact Georgia Power before the date to discuss payment plans or hardship programs.

Paying online through your Georgia Power account

Go to georgiapower.com and click "Pay My Bill" or "Login" at the top of the page. Enter your username and password — if you do not have an account yet, you can create one by entering your account number (found on your bill) and your zip code. Once logged in, your current balance and due date appear on the screen.

Click "Make a Payment" or the payment option shown on your account page. You will be asked to enter the amount you want to pay and your payment method — debit card, credit card, or bank account. Georgia Power does not charge a fee for online payments from a bank account, but credit and debit card payments may include a processing fee of 2 to 3 percent. After you submit, you will see a confirmation number. Keep this number in case you need to check on the payment later.

Online payments typically post to your account within one business day. If you pay before 5 p.m. Eastern time on a business day, the payment usually shows the next day. Payments made on weekends or after 5 p.m. may not post until the following business day.

Paying by phone with a representative

Call Georgia Power's payment line at 1-888-891-0938. A representative will ask for your account number (on your bill) and the amount you want to pay. Have your debit card, credit card, or bank account information ready. The representative will process the payment and give you a confirmation number — write this down.

Phone payments are available Monday through Friday, 7 a.m. to 7 p.m. Eastern time, and Saturday 8 a.m. to 5 p.m. Eastern time. On Sundays and holidays, the automated system may still accept payments, but you will not speak to a person. Phone payments post within one business day, the same as online payments.

Setting up automatic payments from your bank account

Automatic payments remove the risk of forgetting a due date. Log into your Georgia Power account online, go to "Billing & Payment," and select "Autopay" or "Automatic Payments." Choose whether you want to pay the full bill amount each month or a fixed amount you set yourself. Then enter your bank account information — your routing number and account number, both found on a check or through your bank's website.

Once set up, the payment will be withdrawn from your account on the same day each month, usually a few days before the due date. You can change the amount, pause the payments, or cancel at any time through your online account. If your bank account changes, update it in your Georgia Power account to avoid a failed payment.

Mailing a check or money order

Write a check or money order for the amount due. On the check, write your Georgia Power account number in the memo line so the payment reaches the right account. Include your account number on any envelope or letter you send with the payment.

Mail to the address shown on your bill — this address changes depending on which payment processing center handles your account. The envelope typically shows a mailing address under "Make Checks Payable To" or "Send Payment To." Mail takes 7 to 10 days to arrive, so send your payment at least 10 days before the due date to avoid a late charge. Do not mail cash.

What to do if you cannot pay by the due date

If you know you cannot pay by the due date, contact Georgia Power before that date. Call 1-888-891-0938 or log into your account online. Georgia Power offers payment plans that let you spread the balance over several months instead of paying it all at once. You may also be able to defer part of the payment to a later month.

If you are facing hardship — job loss, medical emergency, or other financial crisis — ask about hardship programs. Georgia Power has programs that may help, though they vary by situation. The sooner you call, the more options you have. If you wait until after the due date, your account may be flagged for disconnection, which limits your choices.

Understanding late fees and disconnection

Georgia Power charges a late fee if your payment arrives more than 10 days after the due date. The late fee is a percentage of your bill amount and appears on your next bill. If your payment is 30 or more days late, Georgia Power sends a disconnection notice, usually by mail or phone. This notice gives you a important date — typically 5 to 10 days — to pay or contact them about a payment plan.

If you do not pay or arrange a plan by the disconnection important date, Georgia Power will shut off your service. To restore service after disconnection, you must pay the full past-due balance plus a reconnection fee, which can be $50 to $100 or more. Reconnection may take one to three business days. Avoiding late payment is far simpler than dealing with disconnection.

Frequently Asked Questions

Is there a fee to pay my Georgia Power bill online?

No fee applies if you pay from a bank account. Credit card and debit card payments include a processing fee of about 2 to 3 percent of the amount paid. Phone payments and mailed checks have no fee.

How long does it take for my online payment to show up?

Online payments typically post within one business day. If you pay before 5 p.m. Eastern time on a weekday, it usually shows the next day. Weekend and after-hours payments may take until the following business day.

Can I pay someone else's Georgia Power bill?

Yes, you can pay online or by phone if you have the account number. You do not need to be the account holder. For online payment, you can pay as a guest without logging in — just enter the account number and the amount.

What happens if I overpay my bill?

The overpayment becomes a credit on your account and is applied to your next bill. If you want a refund instead, contact Georgia Power and request one. Refunds typically take one to two billing cycles.

Can I set up automatic payments with a credit card?

Georgia Power's automatic payment system works with bank accounts, not credit cards. If you want to use a credit card, you must pay manually each month online or by phone.