Where to pay Florida Power & Light

Florida Power & Light (FPL) gives you several ways to pay your bill, and most take just a few minutes. You can pay online through their website, by phone, through their mobile app, by mail, or in person at a payment location. The method you choose depends on how quickly you need to pay and whether you prefer to handle it yourself or have someone else do it.

The fastest and most common route is their website or mobile app, where you can pay when ready without talking to anyone. If you prefer speaking to a representative, you can call their payment line. If you want to avoid technology altogether, you can mail a check or visit a walk-in payment center in your area.

Key Takeaways

  • You can pay FPL online at fpl.com, by phone at 1-800-226-3545, through their mobile app, by mail, or at a walk-in payment location.
  • Online and app payments usually post to your account the same day if you pay before the cutoff time, which varies by payment method.
  • You will need your account number or the phone number associated with your account to pay by phone or online.
  • If your bill is due soon, paying online or by phone is faster than mailing a check, which can take five to seven business days to reach FPL.
  • FPL offers automatic payment options that deduct money from your bank account or credit card on your due date each month.

Paying online or through the FPL mobile app

The FPL website (fpl.com) and their mobile app are the quickest ways to pay if you have internet access. Log in with your account number and password, or create an account if you do not have one yet. Once you are logged in, you can see your current bill amount, your due date, and your payment history.

When you pay online or through the app, you can use a bank account (checking or savings), a debit card, or a credit card. Payments made before 5 p.m. Eastern Time typically post the same day. If you pay after 5 p.m., the payment may not show up until the next business day. There is no fee for paying from a bank account, but FPL charges a fee if you use a credit or debit card — the amount depends on which card type you use.

Paying by phone

To pay by phone, call FPL's automated payment line at 1-800-226-3545. You will need your account number or the phone number on file with FPL. The system will walk you through entering your payment amount and your payment method (bank account, debit card, or credit card).

Phone payments work the same way as online payments — they post the same day if you call before 5 p.m. Eastern Time. If you prefer to speak with a representative instead of using the automated system, you can stay on the line after calling, though wait times vary depending on how busy FPL is.

Paying by mail

If you prefer to mail a check or money order, include your payment stub with your check and mail it to the address printed on your bill. Do not mail cash. Your payment will take five to seven business days to arrive and be processed, so mail your payment well before your due date if you want to avoid a late fee.

Write your account number on the check or money order so FPL can match it to your account. If you do not have your payment stub, you can still mail a check — just write your account number clearly on it.

Paying in person at a walk-in location

FPL has payment centers throughout Florida where you can pay in person with cash, check, or debit card. You can find the nearest location by visiting fpl.com and searching for "payment locations" or by calling 1-800-226-3545. Walk-in centers are usually open during business hours, though hours vary by location.

Paying in person is useful if you prefer handling cash or if you want to speak with someone about your bill. Your payment posts when ready when you pay in person, so there is no waiting for it to clear.

Setting up automatic payments

FPL offers automatic payment, which deducts your bill amount from your bank account or credit card on your due date each month. You set this up once, and then you do not have to remember to pay each month. You can change or cancel automatic payment at any time through your FPL account online or by calling 1-800-226-3545.

Automatic payment from a bank account has no fee. If you use a credit or debit card for automatic payment, FPL charges the same card fee as it does for one-time online payments. Many people use automatic payment to avoid late fees and to keep their account in good standing.

What to do if you cannot pay your full bill

If you cannot pay your full bill by the due date, contact FPL as soon as possible. They may be able to set up a payment plan that lets you pay part of the bill now and the rest over several weeks. You can call 1-800-226-3545 to discuss options with a representative.

FPL also has hardship programs for customers facing financial difficulty. These programs may offer lower rates, extended payment plans, or other help. Ask about these programs when you call, or visit fpl.com to learn more about what may be available in your situation.

Frequently Asked Questions

What happens if I pay after my due date?

FPL charges a late fee if your payment arrives after your due date. The amount of the late fee is shown on your bill. If you are only a day or two late, contact FPL to ask if they can waive the fee. Paying late can also affect your credit report if it stays unpaid for 30 days or more.

Can I pay someone else's FPL bill?

Yes, you can pay another person's bill if you have their account number. You can pay online, by phone, or by mail using their account number. The person whose account it is will see the payment on their bill, but you do not need their permission to make a one-time payment.

Is there a fee for paying online?

There is no fee if you pay from a bank account. FPL charges a fee for credit card and debit card payments, and the amount varies depending on which type of card you use. The fee is shown before you confirm your payment, so you know the total cost before you submit it.

How long does it take for a payment to show up on my account?

Online and phone payments made before 5 p.m. Eastern Time usually post the same day. Mail payments take five to seven business days. In-person payments post when ready. If you are close to your due date, paying online or in person is faster than mailing a check.

Can I set up automatic payment with a credit card?

Yes, you can set up automatic payment with a credit card, debit card, or bank account. Credit card automatic payments have the same card fee as one-time credit card payments. Bank account automatic payments have no fee.