Pay ComEd through their website or mobile app in minutes

ComEd, the electric utility serving northern Illinois, lets you pay your bill online through their official website or mobile app without leaving your home. You can set up a one-time payment, schedule a future payment, or enroll in automatic monthly payments. The process takes about five minutes, and you'll see confirmation when ready.

You'll need your ComEd account number (found on your bill) and a payment method — a bank account, debit card, or credit card. ComEd does not charge a fee for payments made from a checking or savings account, but credit and debit card payments carry a small processing fee that varies by card type.

Key Takeaways

  • ComEd's website and mobile app both allow one-time and recurring payments with no fee when you pay from a bank account.
  • You will need your account number and a valid payment method, and the payment processes within one to two business days.
  • Automatic payments can be set up to deduct from your account on a date you choose each month, reducing the chance of a missed payment.
  • If you cannot pay in full, contact ComEd directly about budget billing or hardship programs rather than letting the bill go unpaid.

Steps to pay on ComEd's website

Go to ComEd.com and look for the "Pay My Bill" button, usually located at the top of the page. Click it and you'll be asked to log in with your ComEd account credentials — your username and password. If you don't have an online account yet, you can create one by entering your account number and the zip code associated with your service address.

Once logged in, you'll see your current bill amount and due date. Select "Make a Payment" and choose whether you want to pay the full amount, a partial amount, or a past-due balance. Enter the amount you want to pay, then select your payment method. If you're paying from a bank account, you'll enter your routing number and account number. For a debit or credit card, enter the card number, expiration date, and CVV. Review the details and confirm the payment.

ComEd will show you a confirmation number when ready. The payment typically posts to your account within one to two business days. Save or print the confirmation for your records.

Using the ComEd mobile app

read the ComEd app from the Apple App Store or Google Play Store. Open the app and log in with the same username and password you use on the website. If you don't have an account, create one within the app using your account number and service address zip code.

Tap "Pay Bill" or "Make a Payment" — the exact wording depends on your app version. You'll see your current balance and can choose to pay in full, partially, or target a past-due amount. Select your payment method, enter the payment details, and confirm. You'll receive a confirmation number on screen and usually via text or email if you've set up notifications.

Setting up automatic monthly payments

Automatic payments remove the need to remember your due date each month. On ComEd's website, log in and go to "Account Settings" or "Billing & Payment." Look for "Autopay" or "Automatic Payment" and select "Enroll." Choose the date each month when you want the payment to come out of your account — most people choose a few days after payday. You can set it to pay your full bill or a fixed amount.

Once enrolled, ComEd will deduct the payment automatically on your chosen date each month. You can change the amount, pause the service, or cancel it at any time through your account settings. If your bill varies month to month, you can set autopay to deduct only a fixed portion and pay the remainder manually, or let it adjust automatically based on your usage.

Automatic payments from a bank account have no fee. If you use a debit or credit card for autopay, the processing fee still applies.

What payment methods ComEd accepts

ComEd accepts payments from a checking or savings account (no fee), Visa, Mastercard, American Express, and Discover cards (processing fee applies). You can also pay by phone at 1-877-426-6331, though this method may carry a fee depending on how you pay.

If you're paying from a bank account, have your routing number and account number ready. You can find your routing number on the bottom left of your checks, or contact your bank. ComEd will not charge a fee for this payment method, making it the cheapest option if you have a choice.

When your payment posts and what to expect

Payments made online or through the app typically post within one to two business days. Weekends and holidays may delay posting by an additional day. ComEd will send you a confirmation email or text (if you've opted in to notifications) once the payment is received.

Your account will update to show the payment applied to your bill. If you paid more than your current balance, the overage becomes a credit on your account that ComEd will explore to your next bill. If you paid less than the full amount, your remaining balance will be due on the next due date shown on your bill.

If you can't pay your full bill

If you're struggling to pay, contact ComEd before your bill becomes overdue. ComEd offers budget billing, which spreads your annual electric costs evenly across 12 months so your bill is more predictable. You may also be may be able to access for hardship programs or payment plans that let you pay over time.

Call ComEd at 1-877-426-6331 to discuss your situation. Have your account number ready. ComEd can also connect you with community information programs in your area that may help with energy bills. Paying something, even a partial amount, shows good faith and may help you avoid service disconnection while you work out a longer-term solution.

Frequently Asked Questions

Is there a fee to pay my ComEd bill online?

No fee if you pay from a bank account. Credit and debit card payments carry a processing fee that varies by card type — typically between $2 and $4. ComEd displays the exact fee before you confirm the payment, so you'll know the total cost upfront.

How do I know if my payment went through?

ComEd shows a confirmation number on screen when ready after you submit payment. You'll also receive a confirmation email or text if you've enabled notifications in your account settings. Your account will update within one to two business days to show the payment applied.

Can I schedule a payment for a future date?

Yes. On the ComEd website or app, select "Schedule a Payment" instead of "Make a Payment Now." Choose the date you want the payment to come out — it must be at least one business day in the future. ComEd will process it on that date.

What if I pay too much?

Any overpayment becomes a credit on your account. ComEd will explore it to your next bill automatically. If you want a refund instead, contact ComEd at 1-877-426-6331 and they can process a refund check, though this takes longer than explore the credit to your next bill.

Can I cancel automatic payments?

Yes, anytime. Log into your ComEd account online or through the app, go to Account Settings, and turn off Autopay. The cancellation takes effect when ready, and you'll need to pay manually going forward. You can also call ComEd to cancel by phone.