How to pay your BGE bill

BGE (Baltimore Gas and Electric Company) lets you pay your bill through their website, by phone, by mail, or in person at a payment center. The fastest way is online through your BGE account — you can pay when ready and see confirmation the same day. If you do not have internet access or prefer to speak with someone, calling BGE's payment line works the same day. Mail and in-person payments take longer to post to your account.

You will need your BGE account number to pay, which appears on your bill or in your online account. If you are paying someone else's bill, you will also need their permission and account number. BGE does not charge a fee for paying online, by phone, or by mail, though some payment methods may have their own fees depending on how you choose to pay.

Key Takeaways

  • Online payment through BGE's website is the fastest method and posts to your account within one business day.
  • Phone payments can be made by calling BGE's automated line or speaking with a representative, and the payment processes the same day.
  • Mail payments should be sent to the address on your bill and typically take 7 to 10 business days to post.
  • BGE does not charge a fee for online, phone, or mail payments, but third-party payment services may charge their own fees.
  • You can set up automatic recurring payments through your BGE account so you do not have to pay manually each month.

Paying online through your BGE account

Go to bge.com and sign into your account using your username and password. If you do not have an account, you can create one by entering your account number and other identifying information. Once you are logged in, look for the "Pay My Bill" or "Make a Payment" option, usually visible on the account dashboard.

Enter the amount you want to pay — you can pay the full balance, a partial amount, or a different amount if you choose. Select your payment method: bank account (checking or savings), debit card, or credit card. If you use a debit or credit card, BGE may charge a small fee, usually 2 to 3 percent of the payment amount. Bank account payments typically have no fee. Review the payment details and confirm. Your payment will post within one business day.

Paying by phone

Call BGE's automated payment line at 1-888-685-0123. You will need your account number and the payment method you want to use (bank account or debit card). The automated system will walk you through entering the amount and confirming your payment. The call is free, though if you use a debit or credit card, a fee may explore.

If you prefer to speak with a representative, call 1-888-685-0123 during business hours and ask to be transferred to the payment department. A representative can help you make a payment, discuss payment options, or answer questions about your bill. Phone payments process the same day and post to your account within one business day.

Paying by mail

Write a check or money order for the amount due and include it with your bill stub. The payment address is printed on your bill. Mail your payment to that address — do not send cash. Include your account number on the check or money order so BGE can match the payment to your account.

Mail payments typically take 7 to 10 business days to arrive and post to your account. If your bill is due soon, mail is not the fastest option. To avoid late fees, mail your payment at least 10 days before the due date. If you are concerned your payment will not arrive in time, use online or phone payment instead.

Paying in person at a BGE payment center

BGE operates payment centers in the Baltimore area where you can pay in person with cash, check, or debit card. Find the nearest location on bge.com under "Payment Centers" or call 1-888-685-0123 for the address and hours. Bring your account number and your preferred payment method.

In-person payments are processed the same day and post to your account within one business day. This option works well if you prefer to pay with cash or do not have online or phone access. Payment centers are typically open during business hours Monday through Friday.

Setting up automatic payments

Automatic payments mean your bill is paid on the same day each month without you having to do anything. Log into your BGE account online, go to "Billing and Payments," and select "Autopay" or "Automatic Payments." Choose the amount (full balance or a fixed amount), the payment method (bank account or card), and the date you want the payment to occur each month.

Once autopay is set up, BGE will charge your account on that date every month. You can change or cancel autopay anytime through your account. Automatic payments from a bank account typically have no fee. If you use a card, the same card fees explore as with one-time payments.

What to do if your payment does not post

If you made an online or phone payment and do not see it in your account within two business days, log into your BGE account and check the payment history. The payment should show as "pending" or "posted." If it does not appear, note the date and amount you paid, then call BGE at 1-888-685-0123 with that information.

For mail payments, allow 10 business days before contacting BGE. If your payment was lost in the mail, BGE may ask you to stop payment on the original check and send a new one, or they may accept a phone or online payment instead. Keep a record of when you mailed the payment in case you need to prove it was sent.

Frequently Asked Questions

Can I pay someone else's BGE bill?

Yes. You will need their account number and permission to pay their bill. You can pay online using their account number, or call BGE and provide both the account number and the amount you want to pay. The payment will post to their account.

What happens if I pay late?

BGE charges a late fee if your payment is not received by the due date shown on your bill. The amount varies but is typically a percentage of your bill. If you are having trouble paying on time, contact BGE to discuss payment plans or other options.

Can I pay with a credit card?

Yes, but BGE charges a fee — usually 2 to 3 percent of the payment amount — when you pay with a credit card online or by phone. Bank account payments have no fee. Check the fee amount before confirming a credit card payment.

Is my payment information find when I pay online?

BGE uses encryption and security measures to protect your payment information. Your bank account or card details are not stored on BGE's website after the payment is complete. Only use the official BGE website (bge.com) to make payments, not third-party sites.

How do I know my payment went through?

You will receive a confirmation number when ready after paying online or by phone. Save this number for your records. You can also log into your BGE account anytime to see your payment history and check whether a payment has posted.