How to Set Up USPS Mail Forwarding: A Step-by-Step Guide 📬
Mail forwarding is a USPS service that redirects your postal mail from one address to another—typically when you move, travel for an extended period, or need mail sent to a temporary location. Understanding how to set it up correctly matters because incomplete applications, address errors, or missed deadlines can result in mail going to the wrong place or not being forwarded at all.
What Mail Forwarding Does (and Doesn't Do)
USPS mail forwarding automatically redirects first-class mail, magazines, and other materials sent to your old address to a new one you specify. However, not everything gets forwarded. Packages, certified mail, and items marked "Do Not Forward" typically don't qualify. Some mail—like bills or sensitive documents—may require you to update addresses directly with senders for best results.
Forwarding is temporary by design. You'll choose a timeframe (typically 3 months to 1 year) when setting up your request. After that period ends, unforwarded mail returns to the sender or goes to the dead-letter office.
The Two Main Ways to Request Forwarding
Online Through USPS.com
The fastest and most direct method is filing your request on the official USPS website. You'll need a valid payment method (debit or credit card) and an account. Processing typically takes 3–5 business days. You can immediately see your request status and make changes if needed before it activates.
In Person at Your Local Post Office
You can complete Form 3575 (the mail forwarding application) at any post office. Staff will verify your identity and process your request, though turnaround time may be slightly longer than the online method. This option works well if you prefer in-person confirmation or don't have online access.
Step-by-Step Setup Instructions
Online (Recommended Path)
1. Gather required information
- Your current mailing address (exact spelling and ZIP code)
- Your new mailing address
- Date you want forwarding to start
- Date you want forwarding to end (3 months to 1 year from start date)
- Valid debit or credit card for payment
2. Visit USPS.com and log in or create an account Navigate to the mail forwarding section. You may see it labeled "Informed Delivery" or "Manage My Mail."
3. Select "Create a New Forwarding Order" Choose whether you're forwarding mail for yourself or a business. The process differs slightly depending on your selection.
4. Enter your current address Type your old address exactly as it appears on mail you receive. Spelling and ZIP code must be precise—mismatches can delay processing.
5. Enter your new forwarding address Double-check this entry. This is where your mail will be sent. If you're forwarding to a PO Box, include that clearly.
6. Set your forwarding dates
- Start date: When forwarding begins (can be immediate or a future date)
- End date: When forwarding automatically stops
You cannot extend past 1 year from the start date, though you can renew before expiration.
7. Review and pay USPS charges a fee (which varies depending on whether it's individual or business mail). Confirm all details before payment, as changes after submission require a new request.
8. Receive confirmation You'll get an order confirmation number via email and can track your forwarding status online.
At the Post Office
1. Get Form 3575 Ask for it at the counter or download it beforehand.
2. Fill in all required fields
- Current address
- New address
- Your signature
- Date range for forwarding
- Effective date
3. Bring ID A government-issued ID is required to verify your identity.
4. Pay the fee Cash or card accepted at most locations.
5. Keep your confirmation The post office will provide a receipt showing your forwarding order details.
Key Variables That Affect Your Experience
| Factor | How It Matters |
|---|---|
| Address accuracy | Even one typo can cause forwarding to fail or delay processing |
| Forwarding duration | Shorter windows are cheaper; longer ones give more coverage but cost more |
| Mail type | First-class mail forwards reliably; packages and certain official documents typically don't |
| Start date timing | Requests take 3–5 business days, so apply before you move if possible |
| Sender updates | Some organizations (banks, employers) may not honor forwarding; you should update them separately |
Common Mistakes to Avoid
- Starting forwarding too late: If you move and don't request forwarding until weeks later, mail sent during that gap is already lost.
- Not updating key senders: Credit card companies, tax agencies, and insurance providers should be notified directly for critical mail.
- Assuming all mail will forward: Check what doesn't qualify (packages, certified mail, some government documents) and plan accordingly.
- Forgetting to renew: Forwarding expires automatically. If you still need it, reapply before the end date.
What to Do After Setting Up Forwarding
Once your forwarding is active, continue notifying important contacts (employer, banks, healthcare providers, utilities) of your address change. Forwarding is a safety net, not a complete solution—mail in transit during the setup period won't be forwarded, and some senders bypass it entirely.
Monitor your old address for a few weeks if you still have access to it, or ask a trusted neighbor to watch for any important mail that arrives after you've moved.
